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Customer Ratings & Reviews

Your price for this item is $419.97
The comparable value price is $429.00

Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,467 reviews
  • Rated 2 out of 5 stars

    100$ headphones that cost 500$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are a solid 2 they aren't worth the price and then if you want protection it's another 100 so 550 for a pair of headphones that i could find a better set for under 100. they don't fit my ears they are not comfortable after an hour my ears started to hurt. My air pods pro sound better and are 1/2 the price. I'm returning them tomorrow these are imo 100$ headphones not 500. don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Tim, we appreciate your feedback regarding the comfort of the QC Ultra headphones. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 5 out of 5 stars

    Great store great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service awesome product. I’ve been wearing them every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose comfort quiet ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've waited quite a while for these and it was worth the wait for sure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heavy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy for me and the noise cancellation feature was too strong and made me dizzy. Other than that they work great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ive had. Wanted some for a long time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose quality is there but I really wasn’t too impressed. Not very comfy if worn for a long time. They probably won’t be my go to for bluetooth audio, it’s probably just a personal preference, I’d rather use ear buds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Candy, I'm sorry to hear the QuietComfort Ultra Headphones didn't quite meet your expectations. Some customers may find a new product a little uncomfortable to start with, but over time this issue tends to go away. Keep trying the headphones, and if there is anything else we can help with, then don't hesitate to reach out. Thanks! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my bose qc ultras and i love them and the friendly staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones I use them on a daily would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Making a crackling noise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earcup makes a cracking noise. I’ve returned once (thank you Best Buy total protection plan) and got another one. Unfortunately, had the same problem. I’ve owned Bose headphones for years. Is anyone else havng this problem?

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear your QuietComfort Ultra Headphones are making a "cracking" sound! It's certainly odd for this to happen with two different sets of headphones. One thing to try is a reset of the headphones; to do this, connect a USB-C cable to a power outlet, then press and hold the Power/Bluetooth button on your headphones. Whilst holding the button, connect the USB-C cable to the left earcup. The Power light on your headphones will quickly blink twice. After 2 seconds, release the Power/Bluetooth button. If that doesn't help, then our support team will be happy to go through further troubleshooting with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love these Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I love the versatility of being able to use wireless or wired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones on the market. Couldnt go wrong with these headphones for the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my wife. She absolutely loves them. Now I get some peace and quiet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bose Failed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra headphones are their flagship headphone, coming in at nearly $400msrp. These headphones are the new cornerstone of Bose's TOP SHELF identity. Unfortunately, Bose fumbled with the release of the QC Ultra. These headphones gave me the ich for Bose. There are plenty of reviews that highlight good things about these headphones. There are only a few that call out the following: -Onboard audio processing creates a noticeable latency while watching video content. Wired connections also have a noticeable latency. -This product cannot be used for FPS video games due to the audio latency. -The headphones require a charge even when directly plugged into the audio cable. - The sound quality sounds manufactured - The foam pads feel delicate - The arms are pinch points - The controls are confusing. This is likely Apple's fault because of their walled garden. - The tactile button sounds annoyingly loud. The power button does not.. which was an odd choice - The start-up sound and battery level indicator sound like loud and booming 2001 Mercedes voice control assistant. - I experienced sound fatigue while listening to these headphones. - The headphones introduce a ridiculous amount of latency in zero-latency monitoring environments. (I have the HD6xx in my setup, but I wanted to see how the QC Ultra performed in the environment. The QC headphones failed because of the latency issues, and I didn't expect Bose to sound as good as the Sienhiesser. That would have been unfair.) I did not buy these headphones expecting quality sound; I needed them for general use, but the latency, crap controls, sound fatigue, and lack of QC (quality control) are enough to return them and never look back. To Bose: I'm disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always impressive and never let down. Bose continues to push the competition each year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing can beat these!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Bose fan and these are at the top of my list

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, son happy woth purchase, would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones for gym

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience at Shreveport Best Buy and even bought extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them so glad I loss my other ones. Thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great headphones, confusing controls.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones with some limitations They are not as long as previous models so they sit higher on my ears which interferes with my glasses. Control’s are confusing if you are used to the older buttons and mechanical power switch. Turning them on is 10-15 second major evolution. Straight out of the box the auto off functions are annoying.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am glad to hear that you're happy with your QuietComfort Ultra Headphones.
      If you want to get some clarification with the touch controls, please check this article: https://bose.life/4cZZBai
      And you can also disable the Auto-off feature in the Bose app, if desired.

      For further assistance, you can always contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Cost Effective!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality if you’re looking for total noice cancellation it fell short. Price is good if you don’t need top of the line.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We are glad to hear you are enjoying the Sound quality of the Bose QuietComfort Ultra headphones Gella!

      Here are a few things to try if your noise cancelling isnt working as well as you would like.
      https://bose.life/3SNFL9q

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose