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Customer Ratings & Reviews

Your price for this item is $419.97
The comparable value price is $429.00

Customer reviews

Rating 4.7 out of 5 stars with 2467 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,467 reviews
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone works great! I use them a lot at the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money buy that I will totally do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to setup. Would buy this again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to justify the asking price. You can get comperable headphones for much less.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hmmm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like bose but why was I charged when I used my 2 year warranty? I went in to use the warranty then I was asked if I wanted to get a 2 year warranty on the new one but I had to pay the difference plus the price of the warranty. The first warranty should have paid for the entire price of the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice nice nice nice nice nice nice nice nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough it for my self, I love it, but you need creative account.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ultra Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Only issue is that I have to push the sides all the way down or they won’t fit in the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam enjoying my boss headphones with I buy from Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy never again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 6/8/2025 in store as gift for upcoming vacation. Headphones sound like tin. Unable to adjust satisfactorily. Online complaints of this are numerous. On 7/1/2025 online customer service transferred 3 times before telling me since purchased in store unable to help, take to store. Store employees rude, unwilling to do anything. Paid $399 for a pair of unusable, worthless headphones. Their 14 day return policy was not known at time of purchase and I was not offered an extended warranty. Gift recipient has used different Bose headphones for years and knows his headphones. Due to their employees lack of competence, quality of product and return policy I will no longer be shopping at Best Buy. Never again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues you’ve encountered with your recent QuietComfort Ultra Headphones purchase and the service you received from the store employees.

      When you have a moment, please send us a direct message along with your product's serial number and you country location. With that information, we can take a closer look and explore the best solutions to get everything working properly again://bose.life/globalsupport.

      We can provide troubleshooting links to resolve the issue and discuss service options if needed.

      -Jelyn, Bose Customer Support bose

  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty amazing. Battery life could be better though. Would love to have the all have a function for turning it off other than sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset out there

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with bose headset. They're the best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Spectacular sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is spectacular but the ears pads material are fragil for the price!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am glad to hear that you are impressed with the sound quality of the QuietComfort Ultra headphones.

      The headphones ear cushions are wearable items that can wear down with time or certain conditions (i.e. temperature, improper storage, type of usage, accidental damage, etc.)

      If you have any questions, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US

      Best regards,
      Lau - Customer Support bose

  • Rated 3 out of 5 stars

    It's good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good overall and has great quality but sometimes has connection issues

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Erik, I'm glad to hear that you are enjoying the great quality of your QuietComfort Ultra Headphones.

      If you are facing Bluetooth connections issues, electronics, such as cell phones, tablets or computers, might need to be reset on occasion to correct minor issues. This is typically done by shutting down the device, then powering it on again.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Do not do it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This probably the worst purchase over ever made I terms of value and experience. Thank god for Best Buy for letting me return them. Noise cancel was very poor. Sound good but inconsistent. There was so much pressure it started to tickle and hurt your ear drum. They fit poorly overhead. The worst, every time you walked you away from a device it knew, it would go “clunk clunk clunk” repeatedly as if if it was designed to torture you. I would not but these fro anyone unless you hate them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mitch, I'm sorry to hear you returned your QuietComfort Ultra Headphones! At Bose, we strive to provide a fit that will be comfortable for a wide range of head shapes. However, it is true that comfort is subjective to each customer. As for noise cancelling, this is also subjective, but don't forget you can set up to 7 of your own noise-cancelling modes (custom modes) in the Bose app. Here, you can set the noise-cancelling level in increments of 10%, helping you to find the right combination of noise-cancelling and awareness for you. I hope this helps! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great for road trips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is hearing impaired, wears while i'm drivg

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ehhh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The verdict is still out on this model as the sound is not as good as my original model

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, I’m not that impressed, specially after the “spatial” audio is not working as advertised.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Better to go for Sony MX6.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used both, but at this price, it's not good. So better to go for Sony MX6.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately these headphones have not worked for me since I purchased them. They have a static sound when they are in "aware" mode and they frequently make loud and disruptive buzzing sounds when I take them off my head. I tried to repair them with BestBuy but they directed me to Bose. Bose chose not to replace them with the exact same color, and instead they only offered me a choice between white smoke and black. Why would I want the product I paid almost $400 in a different color? Really disappointed with BestBuy customer service and Bose service. I tried to resolve the issue over the course of several months because I am a law student and don't have time to take an hour out of my day to talk with customer service. I probably spent 5 hours attempting to find a solution and instead I have to trade them in for a color I did not want.

    No, I would not recommend this to a friend