Customer Ratings & Reviews

Excellent noise reduction. Great sound when paired with my cell phone. I cannot get it to pair with my TV, the main reason I bought the headphones.

Phone quality is still just ok. Still fades in and out when on client calls.

Either I got a lemon or these are very expensive junk. The microphone doesn’t work - so I can’t use them for zoom calls which is a big part of the reason I bought them. They also have a terrible battery life. My $60 headphones served me much better. I’m also really disappointed with Best Buy’s short return policy. It took me A little while to realize just how much I didn’t like these headphones. If they stood by their products the return window would be longer. I’m beyond disappointed with Bose and Best Buy both

I literally never use this product and never will. These headphones feel very cheap. Super flimsy, not a great feel to them

I lost my Sony headphones and decided to try these. Constantly disconnect for no reason. The headphones are too sensitive and auto start and pause whenever you change positions. They’re too smart for their own good.

I have a lot of bose products and they all work well

Horrible connectivity. Every time I use them it’s an issue. Worst purchase I’ve ever made. And to top it off I can’t return them, amazing!

Very very disappointed. I never thought I would miss physical buttons but I do. But the reason for 1 star….they disconnect intermittently. I had one pair and was having the issue and swapped them out and the new pair is doing the same thing.

I had the previous model that I sadly lost and they were far better than these new ones. Would return if I could

If you're going to use these for the gym, then I highly suggest you don't, or for any activity where you're moving a lot. These headphones are SUPER light, almost feeling like they will come off your head with any sudden movement.

I would give zero stars if I could. The product is no where near as described in sound quality. But even before you get there, you'll have to fight with the product and your device to pair. The Bose app and customer service are of no help but they'll certainly insist you give them even more information and force you to go through all sorts of trouble shooting before telling you to return the product. Bose is relying on it's old reputation with this product. Don't be fooled. Shop elsewhere.

Too loose and keep sliding off without any hard movement great sound fit needs improvement

I bought my first pair of over the ear headphones (a competitor brand) around 5 years ago when my work/office situation changed. It took all of about a days worth of listening to the boss and a handful of coworkers chatter to make that purchase and I was in heaven, put the headphones on and I, didn’t have to listen to and be distracted by all that office chatter. Fast forward 5 years, new job, new office situation with 90% less chatter, but I still wear headphones or earbuds most of the day to listen to music and I’m thinking it’s time for an upgrade, but really how much better could ANC and sound quality with over the ear headphones possibly be now? Enter the Bose Quiet Comfort Ultra’s. Right off the bat.. WOW, what an upgrade. Out of the box simple setup, scan the QR code, install the app and done. The app and all the settings are pretty straight forward. A little quirk I found, I can’t find a way to change the mode name when setting them up, you seem to be stuck with the preset names, even when the top of the page says “name your mode”. For example I’d like to be able to create a mode call ‘Work Music’ and ‘Work Podcast’ but can’t seem to do it. I spent a lot of time doing A/B testing, trying to get my old competitors brand to sound as good as the Bose, and I couldn’t make it happen. With the Bose, the noise canceling is superior, the sound is superior, they are comfortable and I’ve been able to wear them most of the day at work. Battery life is huge, how huge I’m not sure, I haven’t run them down yet. After a day at work they went from 100 to 80%. Materials throughout are quality, soft on the head, soft around the ears (with and without glasses), and the case is nice. Even though you get used to which side is left and right by the buttons, it’s still nice to have the big L and R printed inside the earcups also. Immersive Audio is a double edge sword for me. With music it sounds good and makes it sound like the soundstage moves from between your ears to out in front of your face. The ‘Still’ setting that changes the soundstage as your rotate your head is also ‘cool’. The bad thing about immersive audio is it’s basically adding effects to the audio similar to reverb or a delay/echo. If you are listening to straight voice like a podcast or commercials, this is very noticeable and not great sounding. It’s also adding effects the recording engineer didn’t include on the recording. Having said that, I usually have it on with music, and turn it off for podcasts. One last downside, the built in sound effects and voice, like fingernails on a chalkboard, you’d think they could have found more pleasant sounds/voice. Hopefully they push out an update through firmware. Bottom line is, these Bose Quiet Comfort Ultra’s are top notch with a solid 5 stars.

The power switch on the QC35s was much better. The power “button” on this model is awful. Doesn’t turn on / off reliably, so forget trying to take a quick meeting easily. They’ll never turn on right away or pair easily. So incredibly disappointed. I genuinely wanted to love these and I just can’t. They’re not reliable enough and the noise cancelling isn’t anything mind blowing.

It is disappointing that Bose has gone so downhill over the years. They used to be the pinnacle for sound. These headphones are not a good product. The noise cancellation could be so much better, but because they fit oddly over the ears there never is a true ability to tune out noise. My next frustration is the connectivity. I have an iPhone and there are constant issues with the Bluetooth connecting to where I’m having to turn the headset on and off several times before they actually play sound. The battery life is not long at all. I tested them for 60 days and I will be returning them.

What a great pair of headphones. I’ve been sticking to wireless earbuds lately because they’re convenient when working out, but you miss out on some sound quality with them. While I still prefer the earbuds at the gym since I have trouble keeping over-the-ear headphones on, this is a great option when I’m not at the gym. Setup was simple with their app, it basically connected the Bluetooth for you and its intuitive to use. There are only 2 buttons on the headset which I appreciate since it makes operation simpler to remember. You can connect two devices at once to the headset via Bluetooth when enabling Multi-point…I have my PC and mobile phone connected at once. I’m really impressed with the auto sleep function. Once you take the headphones off your head, they go into a sleep mode to preserve battery. When you put them back on, they wake up. From my experience so far, they seem to know the difference between being picked up and being put on your head (ears to be exact), so they won’t wake up just by moving them around. Also, if someone tries to talk to you while the headphones are on, if you pick up the right side to listen to them, it pauses audio. This is a nice feature to have, and the sleep function seems to do a good job at preserving battery. So if you use them regularly, you don’t really need to worry about turning them on and off. Now the immersive sound. I have an Atmos gaming headset for my PC games, and have a 5.1.2 Atmos home theater setup, so I definitely appreciate spatial sound. These seem to be on a different level with immersive sound. There are 2 options, Still and Motion. I really like the Still option. The sound moves between the headphones as if a concert is happening in front of you. It also seems to have a much richer sound when enabled. The Motion option is if you are moving, but so far I prefer Still mode. The side of the headphone has a touch sensitive volume slider. Its okay, not great. I’ve had some trouble getting it to change volume at times, and it works well other times. I like to control most of headphone settings from the App since its very easy, and better than trying to remember what buttons does what and how long to hold it, including switch between Immersive profiles. I don’t think anyone would regret getting a pair of these, they really do sound great.

Sound quality not great. Didn’t receive the same product as display in store.

The Bose QuietComfort Ultra Wireless Noise Cancelling Headphones have much improved upon a well established foundation within the QC Line. Comfort is a solid 10/10. Lightweight, snug and a pleasure to wear for long periods of time. The ear cups are very soft and create a nice seal around your ear. The weight of the headphones are very balanced, you don’t feel like you have to balance them on your head at all and they don’t give the slightest feeling that they will fall off should you look down, up or side to side. Battery life, 10/10. Just using them with none of the added features like noise cancelation, immersive audio etc, will get you about 24 hours of use, I averaged 23 hrs 20 minutes at medium volume. With noise cancellation alone, I averaged 18 hours and 40 minutes, and with Noise cancellation plus immersive sound I averaged 17 hours 10 minutes. This battery performance is top notch considering the features you are using. Sound is a 10/10… I mean, it IS Bose. You would fall in love with the normal sound from these headphones alone, then you tap into the immersive audio feature and use the app to activate the custom tune technology and we have a whole new level of listening nirvana. App performance, 10/10, Bose has always had a very good App integration from the beginning and nothing has changed. The app work well and is very responsive. Although it is not a new app developed for these new headphones, the integration is seamless as we have seen in the past that when new products are released, sometimes we have issues with the existing app, not an issue here. I would absolutely recommend these to a friend.

Great sound, unfortunately whatever processing they use for the ear cup cushions, irritated my ears which itched and caused a rash.

Too expensive for what it offers. Microphone doesn’t work people barely can hear me when I’m using them during calls. Cancellation noise is ok but not as good as other brands i have tried.