Customer Ratings & Reviews
- Model:
- 880066-0200
- SKU:
- 10512832
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the great sound quality, comfort, and long-lasting battery life. They also appreciate its lightweight feel, good connectivity, nice design, and better fit, along with very deep bass. However, some customers have noted concerns regarding its maximum volume being low and the price being a bit high.
This summary was generated by AI based on customer reviews.
Excellent headsets
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had QuietComfort headsets for almost 20 years. These are far superior to the old QC15.
I would recommend this to a friendHeadphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works okay but battery life is short. Fit is not very good as well.
I would recommend this to a friendWow these SUCK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These hadphones are the biggest piece of garbage I have purchased in the past 20 years - i think next to the Commodore Amiga computer in the late 80s, I have never experienced such a failure in technology as these overpriced crap headphones. *Bose* whoever worked on this project - Fire them. I have been a 15+ year dedicated customer of your products until now. the fact that you released such a shotty janky piece of product to production after having a track record of excellence makes me think/know you've lost it. Anyone who purchased these and wrote a good review, click down a level and see how it drops connections ALL the time, The extremely poor and ponderous interaction with everyday apple products leaves one feeling they're in the stone age all of a sudden; how the once amazing noise cancelling wireless Bose headphones now feel like it's hit or miss whether or not they will simply connect to my bluetooth products or not like every other Bose headphone has but this one can't seem to without going through a ponderous procedure that sometimes works and sometimes doesn't'. This loyal Bose cusotomer is switching to Sony *Permanently*.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Brandon, thank you for taking the time to share your experience with us. We truly appreciate your many years of support as a dedicated Bose customer, and we’re very sorry to hear how disappointed you feel with your Bose QuietComfort Headphones. We understand how frustrating it must be to deal with frequent disconnections, inconsistent Bluetooth performance, and noise‑cancelling issues, especially when you’ve trusted our products for over 15 years. This is absolutely not the experience we want you to have, and we sincerely apologize for the frustration and inconvenience this has caused. Your feedback is important, and we take it seriously.
We want to make this right.
To ensure you receive the proper assistance and to explore all available options, we kindly ask that you contact our Bose Support Team directly. They will be able to review your situation in detail and help determine the best next steps for your QuietComfort Headphones.
You can reach them through the link below:
https://bose.life/4qzCo4y
Cedrick - Bose Customer Support
Bose
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this headset my other one stopped working so had to replace it
I would recommend this to a friendI love these head
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic, but only because of Gino in your Duluth store. And why is there no place to praise an employee? That is really bad that there is no place for me to praise a person as opposed to a product.
I would recommend this to a friendVery good for music and movie lover
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of the best recommended music and movie lover
I would recommend this to a friendGreat purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality! I’m very happy with my purchase.
I would recommend this to a friend- Pros mentioned:Comfort
iPhone doesn’t connect well
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable the only issue is that it doesn’t connect well with iPhones. If you have iPhones you have to buy air pod max.
No, I would not recommend this to a friend Bose QC Ultra-Lunar Blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the Sony XM5, and the battery life is not as good. I do enjoy the immersion feature, but honestly, I don't think it's worth the price difference. I also don't particularly like that if you take one ear off, it shuts off and eventually disconnects. I will say, though, that the touch feature hasn't gone out.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for your feedback regarding the Bose QuietComfort Ultra. I apologize that the battery life hasn't met your expectations and that you're experiencing issues with the auto-pause feature, especially when you take one earbud out, which causes it to turn off and disconnect.
Please refer to this link for troubleshooting assistance: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-in-ear-detection?language=en_US
If the issue persists, please don’t hesitate to reach out to us for further assistance.
https://global.bose.com/en_us/index.html
Kelly - Bose Customer Support
Excellent package
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the item as expected and delivery was very quick
I would recommend this to a friendBose QC Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have ever owned. Sturdy construction, easy headphone control via the app or buttons and different equalizers via a touch button.
I would recommend this to a friend- Pros mentioned:Sound quality
So far undeniable!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good when they work properly. They never automatically connect to my IPhone, they week 80% battery life who put them down “and “ plugged them in. She I unplugged them, they were completely dead.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello and thank you for your review, I am glad to hear you are enjoying the sound!
If your battery is no longer charging here are a few things you can try https://bose.life/4ajOjMH.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
- Pros mentioned:Sound quality
Best Headphones ONLY when they work (no sound)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First boot of the headphone noise-cancelling and sound is great. But soon after the headphones will get in a state that crash often where there will be no sound at all. The ONLY way out of this state if to FULLY drain the battery, but when the headphones are in this no sound crash state, it is almost importable to do so. It does not matter if you get a replacement (the replacement will soon do the same thing) or a factory reset (there is no true factory reset option). Many times to get sound back (but will still be in the crashing state) I leave them plug in for hr's. Each time I need to leave them plug in longer and longer. (Ex 1hr → 1.5hr → 2.5hr → 5hr → 12hr → Gave up and called them dead) It became of this problem, I was never able to drain the battery of the headphone pass 50% before the headphone would crash. Connectivity is one of the things that would prevent sound from coming back to the headphone when in the no sound state (in the app will show info about the headphone like if they are charging).
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you very much for your review of the QuietComfort Ultra Headphones!
While I'm happy to hear that you enjoyed the noise-cancelling functionality of your headphones and the Bose sound, I'm surprised to hear about the audio "crashing" in the way you've described. This shouldn't happen, and may be a sign of your pair of headphones being defective. What you can try - as well as an exchange of the headphones - is pairing a different Bluetooth device to the headphones. It has been known for the connected Bluetooth device, rather than the headphones themselves, to cause this type of audio issue.
Our customer support team will be very happy to assist you further, if required. Please get in touch with us here: https://support.bose.com/s/get-help-landing-page?language=en_US
Warm regards
Fiona M. - Bose Customer Support
Seem ok so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality seem good maybe a little less than previous pair
I would recommend this to a friendGet them !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones i use them for the gym work and for gaming !
I would recommend this to a friendExcellent. Returned due to price change
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned as price changed the next day and best buy would not match
I would recommend this to a friend10/10 would highly recommend!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a Christmas gift for my girlfriend and she loves it, won’t stop raving about it.
I would recommend this to a friendBose headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Husband bought a different brand after reading reviews and was NOT happy withem at all. I told him he wasn't going to be happy because they werent BOSE!!!!
I would recommend this to a friendAmazing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love! Only thing is they will fall off during workouts. Great for plane rides!
I would recommend this to a friendBose sound cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Bose - my dog ate my old ones but the new ones are better!!
I would recommend this to a friend