Customer Ratings & Reviews

Not very easy to set up. Sound not what I expected from Bose.

At full price of $420 they lack a very simple yet dealbreaker feature and the reason why I returned them. They are always on ANC and transparency mode, and there is no way of turning it off entirely. Sliding down the "ANC" only increases the transparency and viceversa. Its such a dumb choice from Bose since my wife's old QC35II have a button to switch from ANC high, low and off. I'm returned them and found the PX7 S2e for less than what I paid for these and they do allow you to turn the ANC and transparency to whatever you want, absolutely disappointed on Bose and until they add a software fix for this, Ill never purchase another pair of Bose headphones.

They are good but not for me , nothing seems changed with bose sound . Same old same . I got a better deal for something similar the buds on the bose website .

The "Self Voice" feature does not work - this means you cannot hear yourself on phone calls or video conferences and you end up raising your voice so loud you disturb your neighbors. There are many others who posted about this on user forums. Bose support suggests turning off noise cancellation but this defeats the purpose of blocking outside noise while on calls. It would be nice if Bose would address this issue or if it is by design.

I purchased these for my daughter and after she used them a few days, her ears had a horrible reaction. Both ears turned bright red, had bumps and swelling! What chemical is on these that causes auch a reaction. I researched it online and there are others with the aame problem! What good are noise cancelling headphones if you cant use them because they make your ears break out? I woul not recommend these!

I played the demo headphone in the BB store and was expecting to be blown away, given the price and brand, but no. I wasn't imoressed in any way. I guess all of the great reviews are from people who have never experienced quality, because these were not. In my opinion, I would value these at maybe $60.

I tried them in store and they sounded great. But the anc controls confused me. It was after that I learned you can't turn off the anc. You can't adjust the anc strength. You can only adjust how much outside noise they let in. This means the anc strength is controlled by the headphones. That means if you have too much eardrum pressure from the anc, then tough!...bose doesn't want YOU to control the anc strength of headphone on YOUR head and ears!...SHAME!!!

I went from Bose 700 to these and im on my 2nd pair within 3 months all because of sweat damage! The 700s didn’t store sweat or water but somehow water or sweat gets inside!

I bought Bose headphones over the years . The 35QC and 700. Each time Bose update their software. You loose ANC quality. Not worth the hassle and money. This is a problem Bose have had and continues to have.