Customer Ratings & Reviews

Great service. Headphones are very clear , love the sound deadening!

Love the audio quality and ease of operation. Modes are amazing, app is easy to use. -1 star because i NEVER would have expected the top of the line headphones not be able to pair through the app so we can listen to the same movie while traveling, additionally, there is no app for my surface pro. These 2 things are extremely disappointing first world problems.

Great Product - love them! Great sound - will get another

Amazing quality! And I purchased them as an open box item- you would never know!

These new Bose headphones are great, the sound has improved from the last generation of headphones. As far as I am concerned, Bose is the best.

This is one of my favorite headphones. It blocks noise very good especially when I was on my 16-hour flight to Vietnam. However, the cushion protected the ears sometimes wear off. Otherwise, everything is perfect.

I've had these headphones since April 25' and the ear cups have already begun to disintegrate/split. The connectivity issues mentioned in other bad reviews are not embellishing. These headphones come with all sorts of fancy "automatic features". If I take off the right ear cup it pauses my music. It also screws up my VOIP applications, starts auto playing browser tabs that I have open, messes up connection to my phone during phone calls, etc. Numerous times I've pressed the on/off button and just gotten zero response. So I have to take them off completely, set them down for 30 seconds, then put them back on before they detect they're being worn. If I turn off a device they were connected to, they will endlessly seek that device despite telling it to connect to something else (or even when it is already connected to something else). The audio quality is also terrible. I like listening to loud music but these things are tinny as heck. It's the only over the ear headphones I've owned that actually hurt my ear drums. The noise cancelling is the worst I've ever experienced. I've gone back to my Quiet COmfort QC35 II's because every time my car hits a bump in the road, the Ultras "bump" the music. I can't lay against anything with them on because the microphone placement for the noise canceling just loses its mind. The only thing these headphones have going for them is the battery life. I can go almost 24 hours without needing to recharge. That said, Best Buy's "no returns" policy on such a shoddy piece of equipment means two things; I will never buy my electronics from Best Buy AND I will not purchase a Bose product again. Another great company brought low by bean counters more interested in churning out the "next great tech with zero QA". Absolutely trash headphones.

Excellent product, works fine and high quality design

Thank you Best Buy for my Bose quiet comfort ultra wireless noise cancalling over-the-ear headphones. They make such a difference when I'm on the plane or at home. Thanks again.

These headsets are very well made. The sound quality is superb, plus the ability to adjust to different modes and equalization ability is even better. Lots of unique features. Love them. I would recommend them to all my friends and family with out a doubt.

Good very convenient best of all of headphone that u can purchase

Pretty good, solid surround sound feel. Feels like quality. Volume is a little low

Doesn't want to connect well, doesn't seem to have a good app interface. No headset gets sound right like BOSE does though so if you are an in home headphone listener look no further, if you are ever outside, connecting to multiple devices or looking for a gaming headset look elsewhere. 2 stars because they slid off the trunk of my car and broke the first fall, cant be a 450$ product if you break from a 4ft drop.

Absolutely perfect a stereo on ur head great for studying and blocking everything out to focus

Really nice quality and style for the price. Best sound I've heard from over the ear headphones.

Expensive, but very good quality. Sound is fanatic and noise cancellation is excellent. One strange thing is the speakers don’t turn the right way to lie flat when the headset is lowered around you neck.

I love the sound quality and the noise canceling but it goes into this “blue light mode” and is no longer connected to my device and i cant turn them off and back on. And the battery is not low.

Great for travelers who want solid noise canceling, and when walking through the airport put is in passive mode and you can hear everything while listening to high quality audio. Absolutely love the headphones!

Does a great job blocking noise! These are a must for airplane travel. They are very compact and easy to carry.

Great product, excellent sound , is the best to game play