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Customer Ratings & Reviews

Your price for this item is $418.00

Customer reviews

Rating 4.7 out of 5 stars with 2602 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 2,602 reviews
  • Rated 3 out of 5 stars

    They're okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're okay, but they don't even approach the performance of the Apple AirPods Max. There are noticeable delays to start reproducing quick and sudden sounds. When you put your iPhone on standy, for example, there's a lock sound. These headphones struggle to play this lock sound, often missing it entirely (it is never heard). They also often clip words that I need to hear when studying languages on apps such as Duolingo. Also, the quality of noise cancelation is lousy compared to my AirPods Max. This was my first and last time buying Bose headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy Them...NOW! Purchased these for my husband and now my son wants to upgrade his pair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best purchase I have ever made on headsets I love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headphones 100%

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my present for my husband for his birthday! He absolutely loved it and uses it EVERYWHERE! He even connects the headphones to PS5 control cord to have a better gaming experience. The headphones are definitely worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the sound. If you wear them for an extended time, they make your ears sweat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound wish there was more custom eq

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great but they definitely don’t have a lot of options to tune on the app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Listen through these while I’m mowing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product but connection sometimes it is not that good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good for watching movies late at night. They are accurate with a big sound stage perfect for movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older pair of Bose and these blew those out of the water! You won't be disappointed!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This model is no good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a step down from their earlier releases. The "touch sliding" volume controls sucks, you cant "precision" tune the volume cause it moves the volume like 10 increments just from barley sliding the thing (touch control). Bluetooth sucks Their kinda tight on the head When charging, if you unplug the headphones, they will Power On automatically, and connect to anything in range.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, we’re sorry to hear that your experience with the headphones hasn't met expectations. We understand how important precise control, reliable Bluetooth, and a comfortable fit are, and we truly appreciate you sharing your feedback.

      We’d love to help you to resolve those issues you're facing. Please contact us through this link, and we’ll be happy to assist further: https://bose.life/49SSe5s

      We’re available anytime to assist you.
      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best bose phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Best headphones i have. Might be a little expensive but its so worth it that they might higher the price. Thats what i think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality holds charge for a good time noise cancelation is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cordless and comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great. Easy to adjust and set up. Wish the battery lasted longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic build quality and sound! The only negative is its kind of a pain to pair it to devices that don’t have the bose app installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed these headphones. A key selling point for me was the awareness mode and , so and delivers as advertised.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best headphones

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal headphones recommend. Works great with iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the item as expected and delivery was very quick

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Seriously disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power on/off is really finicky, often powers itself off, and doesn't like to do an initial startup if you get anywhere near a longpress. Connectivity is average. The claim-to-fame "immersion mode", doesn't work really well in the dynamic mode (where it "follows you around"). It's just not that noticable. The Boze app doesn't make enabling this easy. Lastly, the 24hr sleep mode drains the battery like crazy. Can't keep this thing charged for 2 days with 2 hrs use each day Only not rating 1 star because, as usual, the silencing and sound quality are very good. Overall very disappointing when compared with QC earbuds or older headphones models.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your detailed feedback on our product. We appreciate your honesty and want to ensure we address your concerns adequately.

      Regarding the power and connectivity issues you've faced, we'd like to assist you promptly. Please contact our support team, and they will guide you through troubleshooting steps. You can do so by following this link: https://bose.life/globalcontact.

      We've noted your observations about "immersion mode" and the 24-hour sleep mode. Your insights are crucial, and we'll review these aspects for possible improvements in future updates.

      Kind Regards,
      Eric. V - Bose Customer Support bose