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Customer Ratings & Reviews

Your price for this item is $418.00

Customer reviews

Rating 4.7 out of 5 stars with 2602 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,602 reviews
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter love them, she wanted a different brand but I surprise her with this one and she was more happy with this one then the one she said she wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy return and very helpful good customer service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Couldn't last two years smh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always delicate with this headset, taking it off and using it without any reckless behavior. I feel like it's the plastic construction which is ridiculous for headsets as plastic doesn't stretch well. But already broke into three places around the headband. I can no longer use this and I paid over for $400, for something like the crappy PS elite which is $160 and breaks the same way

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Chris, thank you so much for sharing your experience, we truly appreciate your feedback. We're sorry to hear about the trouble you've had with your QuietComfort Ultra Headphones. That’s certainly not the experience we aim to deliver, and we’d love the opportunity to make things right.

      While there are many factors that can affect product durability, proper use is one of the most important, and it sounds like you've been very careful with your headset.We’re here to help and ensure your headphones perform as intended. Please connect with us through this link so we can take a closer look: https://bose.life/48EXztC

      Looking forward to assisting you!

      Klariss - Bose Customer Support bose

  • Rated 4 out of 5 stars

    great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall great headphones only downside for me personally is the bass. Wish it had more thump in that dept

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOHAMMAD ULLAH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKE ITEM AND SERVICE FROM BEST BUY I LIKE TORECOMENTED BUY FROM BEST FROM EVERTY THING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty dammm good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. A little touchy with the on ear sensor stopping sound. Probably adjustable, but do to this I’m still considering Apple’s over ear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good sound, noise canceling; controls bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and noise-cancelling on wide array of media, including music, podcasts and watching movie. Setup takes a few too many tries, though, and buttons don't always respond as the paperwork and app outline. Better options out there for this money, especially Sony products. Returning tomorrow because they only stay connected when battery is over 80%. After that, they disconnect 2.5 seconds after connecting. Happening on iPhone, Android, Mac and PC. Definitely a problem when cost is so high. Likely defective - - hopefully others have better luck with their purchases.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      It's great that you enjoy the sound and noise-cancelling on the headphones. Our user guide here https://bose.life/4aXWfEb can help with making sure you're fully setup. Our guide for the buttons here https://bose.life/48JoyUz will help to ensure you're headphones respond how you want them too.

      I understand you plan to return them though, but please do reach out to us https://bose.life/contact as we'd love to help.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    QuietComfort Ultra Wireless Noise Cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the coolest headphones I've ever tried. The spatial feature makes it sound like you are at a live concert. I highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plasticky sound at hinges everytime you mov the head..sound and anc superb but had to return due to the build quality as mentioned above

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mothers Day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. it is something that I never would have thought she would have wanted for Mother's day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HeadPhones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good the only thing I am not a fan of is if you turn your head it stops the music.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jordan, I am glad that you are enjoying the QC ultra headphones. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to like them but these headsets are straight trash. I originally bought the jbl headset and ended up giving them to my gf. I decided to splurge and get a better set but these headsets disconnect all the time. Hard to switching devices. I should have bought the Apple Headphones or stick with the JBL.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your sentiment. We understand how important it is to have a reliable headset experience, and we're sorry to hear about the difficulties you’ve been facing. We want to help you get the best experience with your Bose QuietComfort Ultra Headphones. To improve Bluetooth connections and switching between devices, our support guide provides tips that may help resolve the issue you’re experiencing.

      You can view the guides here:
      https://bose.life/4qpyeMs
      https://bose.life/4bKbHqc

      We hope these tips make a difference and help you enjoy your headphones the way they’re meant to be experienced.

      Rein - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Worth of the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall rating just excellent. Worth of the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down these are the best headphones on the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My second Bose headphones. These are the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg. The best ANC your money can buy. I work from home and been waiting for these headphones. Love it love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, durable, and worth the investment!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality only problem was with how heavy they felt resting on my head but I'm not used to wearing headphones for a long time maybe you are and it's not an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best comfort, ANC and Transparency

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Sony XM5 and Bose Quite Comfort, but I think the Bose QC Ultra is the greatest for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the head phones 2nd pair. Last pair were Beats did not last as long as Bose.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, noise canceling on the ear pieces work, microphones are too sensitive to use for conversation or conference calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you find the QuietComfort Ultra Headphones comfortable, with good noise cancelling! If the mic is proving sensitive, our support team will be happy to troubleshoot with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose