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Customer Ratings & Reviews

Your price for this item is $418.00

Customer reviews

Rating 4.7 out of 5 stars with 2600 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,600 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve had in a long time. Bose for the win!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Comfortable, but terrible software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved Bose, and these seemed like a huge step up, the noice canceling is noticeably better, the headphones are comfortable, but the software makes these unbearable to use. The way they handle switching between two connected devices is just terrible. Sometimes it seems to auto switch (like every pair before it that supported two paired devices) or sometimes you have to use the button to switch devices. A button to switch between two devices was actually a great idea, audio will often get “stuck” on my computer or phone. The issue arises when it just sucks to use. The button worked maybe 10% of the time. Half of the time it would say my laptops name, and then I’d press it again and it would just keep saying my laptops name. The button just sucks, and I really can’t emphasize how much this ruins otherwise good headphones for me. Also the touch controls are kinda janky

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mitch, I am glad to hear that you are enjoying the noise cancelling, and the comfort that these headphones provide. If you are experiencing issues switching between two devices, you may need to clear the connected devices from the headphones' Bluetooth list and reconnect them to refresh the list and allow switching between devices to operate correctly. You can clear the Bluetooth device list via the steps found here: https://bose.life/3GzyfsN. Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 5 out of 5 stars

    Fantastic Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones, The noise cancelling is the best I've experienced from any other earbuds or headphones I have tried. I'd highly recommend these to anyone in the market for daily use headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box, perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Beautiful headphones. Open box, perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones on the market! So many features. Instant on and off as you take them off or put them on. Sound is amazing and keeps all the noise from a busy factory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Call on this Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my 3rd set of Beats broke I needed a change. These are not completely noise canceling but were better than the Beats. I work in a shared space environment so no headset is not an option. Good call!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product with some software challenges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. Have minor issues with multiple connections and switching between two active devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality good sound comfortable for the ears and they fit great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, cannot share together

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the audio quality and ease of operation. Modes are amazing, app is easy to use. -1 star because i NEVER would have expected the top of the line headphones not be able to pair through the app so we can listen to the same movie while traveling, additionally, there is no app for my surface pro. These 2 things are extremely disappointing first world problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect pair of headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound quality! My goto headphones when I'm on the go. They come with a very nice quality case so when I'm not using them they're safe and easy to find. The noise cancelation is incredible. 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For trains and planes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and active noise cancellation. Hard to walk around with for long periods of time if you are walking around with someone, the AirPods are my head gear of choice. But for planes and trains, these are really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very good headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. They work as describe and does a very good job blocking out external noise. A must buy item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome with the noise and does not die quickly. Works with my Xbox also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones. The performance is much better than my Apple Max. The Execution is perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless functionality works flawlessly, providing seamless connectivity to my devices. I appreciate the long battery life, which allows me to enjoy extended listening sessions without needing to recharge frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SOUND & PRICE!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are truly a step up from previous ones. I love Bose & all the headphones I own (3) are from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones I’ve Had In A While

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted headphones that had ANC similar to my beats earbuds. This product is a nice second in comparison to my beats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product it was a birthday gift to my wife and she’s certainly enjoyed it. The service was excellent there at the Best Buy in Valentine’s. The young man was very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They deliver awesome quality sound, Best Buy delivered this product safely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is outstanding! I usually prefer Sony, but these were on sale and this product is definitely worth the buy.

    I would recommend this to a friend