Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $418.00

Customer reviews

Rating 4.7 out of 5 stars with 2602 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,602 reviews
  • Rated 5 out of 5 stars

    Bose vs AirPods Max

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Bose comes through once again. Much better than the Apple product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing!! They really cancel everything out!! I have beats and these definitely are better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wore them on a 14 hour flight the entire time. Best headset I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality of headlight,the sound is so pretty,best buy is a place to buy electronics

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Bose QC Ultra: Premium Price, Poor Performance

    |
    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seven months with the Bose QuietComfort Ultra Headphones including countless domestic flights and multiple international trips I can confidently say I regret buying these. I came from the Sony WH-1000XM2, and honestly, I should’ve stuck with my seven-year-old Sony's or waited for the WH-1000XM6. The QC Ultra is nothing but an expensive disappointment. Battery Life? Embarrassing. These headphones somehow burn through battery even when you turn them off. I can flip the power switch via the Bluetooth button, see the LED die, set them down, and still wake up to a dead battery the next morning. On travel days, it’s infuriating. My XM2s never did this not once. ANC? Horrible for Movement. Any movement such as walking, chewing, turning your head, shifting in your seat causes this awful popping, thudding, or pressure shift. It completely shatters immersion. It’s so distracting that I’ve stopped using them for anything other than sitting perfectly still on a plane. Call Quality? Straight-Up Bad. Bose advertises “crystal-clear calls,” but the real-world performance is downright miserable. During a recent FaceTime call with my daughter, I was constantly being asked to repeat myself or worse, she couldn’t hear me at all. For something this expensive, that’s unacceptable. Background noise leaks in, voices cut out, and the microphones struggle with even the lightest breeze. Using these for calls feels like a downgrade from AirPods, speakerphone, or literally anything else. Connectivity? Finicky at Best. Random Bluetooth dropouts, audio desync when switching between devices, and the annoying tendency to auto-pair to the wrong device the moment you turn them on. Switching between phone, iPad, and laptop feels like playing roulette. Spatial Audio? More Gimmick Than Innovation. The head-tracking features are disorienting, inconsistent, and drain battery even faster. Most people turn it off immediately, and I don’t blame them it adds nothing but annoyance. And No, I’m Not a Sony Fanboy. I just want a premium product to work like a premium product. These do not. Every flight reminds me how badly I wish I’d waited for the Sony WH-1000XM6 instead of taking a chance on Bose’s hype machine. Never again. These will be my first and last Bose headphone purchase. Don’t waste your money, I should have waited for Sony's or bought anything else.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Stephen, thank you for taking the time to share such detailed feedback with us, we truly appreciate it. Your input is valuable and helps us identify areas where we can improve.
      The QuietComfort Ultra Headphones are designed with advanced features such as spatial audio, adaptive noise cancellation, and multi-device connectivity. However, we understand these can feel different compared to traditional models, and issues like battery drain, ANC sensitivity to movement, and call quality are not experiences we want you to have.
      To help, we recommend:
      Checking for firmware updates in the Bose Music app, as these often resolve battery and connectivity concerns.
      Resetting Bluetooth connections to improve pairing stability across multiple devices.
      Adjusting ANC settings in the app, which can reduce the pressure effect during movement.
      We want you to enjoy the reliable performance and comfort Bose is known for, and we’ll continue to support you in getting the best experience possible.

      Gem - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones with great noise canceling. Bose always delivers a quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BNC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Noise canceling feature is awesome! Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound and are very comfortable to wear! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT-LOVE IT-LOVE IT

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Bose product I go walking and it helps me concentrate in my fitnes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for my first headphones. Flew on a plane and didn’t hear anything at all. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible noise cancellation!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift! We used them on an airplane and couldn’t hear anything but our music. They are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great! I love the noise cancelling. Great sound as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, very immersive and allows you to feel like your at a concert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Opinion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio on these headphones, would buy again in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immersion sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound in immersion mode. Easy to use and seems very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Concert Style Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased and feel this product has great concert style sound, and the overall sound is clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and noise isolation that provides zone like ambience....like im in outer space vibing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones from Bose

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound !!! Something complete different than the other ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing and the noise canceling feature is the best we found.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quietcomfort Ultra

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and so far i love the sound.it was worth the money compared to Beats studio Pro which to me sounded like the beats were missing something in sound.

    I would recommend this to a friend