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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.7 out of 5 stars with 2761 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 2,761 reviews
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to justify the asking price. You can get comperable headphones for much less.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone works great! I use them a lot at the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for money buy that I will totally do again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty amazing. Battery life could be better though. Would love to have the all have a function for turning it off other than sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to setup. Would buy this again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough it for my self, I love it, but you need creative account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice nice nice nice nice nice nice nice nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ultra Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Only issue is that I have to push the sides all the way down or they won’t fit in the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam enjoying my boss headphones with I buy from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Spectacular sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is spectacular but the ears pads material are fragil for the price!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am glad to hear that you are impressed with the sound quality of the QuietComfort Ultra headphones.

      The headphones ear cushions are wearable items that can wear down with time or certain conditions (i.e. temperature, improper storage, type of usage, accidental damage, etc.)

      If you have any questions, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US

      Best regards,
      Lau - Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Frustrating delivery; Pick up in-store instead

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fine but shipping is awful. They use Shipt; I ordered this for delivery to a condo unit and they were unable to deliver it. There was no attempt to call/reschedule delivery, they just decided they would return it immediately on short notice. It’s been more than 10 business days and they are still processing my return, so I still have not received my refund. Very frustrating. I bought the same item in-store later, the headphones themselves are great. Just don’t order for delivery.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like your QuietComfort Ultra Headphones, Will! I'm sorry to hear you had shipping issues, however. I would recommend contacting either BestBuy or the courier service itself, in order to ensure that your refund is issued to you within the appropriate timeframe. I hope this information is useful, and if you should experience any issues at all with your QuietComfort Ultra Headphones, then our support team will always be on hand to assist: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good overall and has great quality but sometimes has connection issues

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Erik, I'm glad to hear that you are enjoying the great quality of your QuietComfort Ultra Headphones.

      If you are facing Bluetooth connections issues, electronics, such as cell phones, tablets or computers, might need to be reset on occasion to correct minor issues. This is typically done by shutting down the device, then powering it on again.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Fantastic headphones BUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying these headphones are great. I had purchased them online for pickup open box in supposedly excellent condition. I anticipated them to look slightly worn, but this item was very obviously used and more so fair/good condition. When I brought them back into the store even the associate acknowledged that they were clearly not in excellent condition. I reordered it brand new and love them, so I do overall recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset out there

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with bose headset. They're the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for road trips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is hearing impaired, wears while i'm drivg

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, I’m not that impressed, specially after the “spatial” audio is not working as advertised.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ehhh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The verdict is still out on this model as the sound is not as good as my original model

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cost Effective!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality if you’re looking for total noice cancellation it fell short. Price is good if you don’t need top of the line.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We are glad to hear you are enjoying the Sound quality of the Bose QuietComfort Ultra headphones Gella!

      Here are a few things to try if your noise cancelling isnt working as well as you would like.
      https://bose.life/3SNFL9q

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Do not do it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This probably the worst purchase over ever made I terms of value and experience. Thank god for Best Buy for letting me return them. Noise cancel was very poor. Sound good but inconsistent. There was so much pressure it started to tickle and hurt your ear drum. They fit poorly overhead. The worst, every time you walked you away from a device it knew, it would go “clunk clunk clunk” repeatedly as if if it was designed to torture you. I would not but these fro anyone unless you hate them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mitch, I'm sorry to hear you returned your QuietComfort Ultra Headphones! At Bose, we strive to provide a fit that will be comfortable for a wide range of head shapes. However, it is true that comfort is subjective to each customer. As for noise cancelling, this is also subjective, but don't forget you can set up to 7 of your own noise-cancelling modes (custom modes) in the Bose app. Here, you can set the noise-cancelling level in increments of 10%, helping you to find the right combination of noise-cancelling and awareness for you. I hope this helps! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not something I’d buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are inconsistent with functionality. They cut off randomly by themselves while listening. I’m on fence whether to replace them. I use them with my iPhone. Would not buy again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I'm sorry to hear about the cutouts you've been experiencing with your QC Ultra Headphones. That must be incredibly frustrating, and I completely understand why you'd be considering replacing them.

      Random disconnects shouldn't be happening, and I want to assure you that there might be a quick fix. The first thing to note is that the buds operate best within 33ft / 10m from the media device. Please stay within that distance, the closer the better. Have you also tried resetting the buds and then established a new connection? Any corruptions in pairing could be causing unexpected behavior so doing this may help. You can find more troubleshooting options here. https://bose.life/3tIdQil

      Still need help, please get in touch with our friendly support team at https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose