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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.7 out of 5 stars with 2760 reviews

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  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,760 reviews
  • Rated 5 out of 5 stars

    Fantastic Headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for use while i was away from home and to use with my Steam Deck and to listen to music. Not only is the sound quality great, but the noise canceling works phenomenally. I also enjoy the ability to connect to multiple devices at once, since it allows a quick and easy way to swap between different devices without resyncing each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones! The ear cups are larger than any others I tried so they are very comfortable for long periods of use. The sound quality is amazing. I especially like the awareness mode. A bit expensive but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cuts out much more noise than my apple earbuds. Very comfy too!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fails to cancel noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for their noise canceling properties, so that's what I'm going to focus on. Headphones cancel noise in two ways: Active and Passive. Active cancels it by playing sound waves to counter the sounds around you. It only works with consistent noises like a plane engine or an ac unit. Passive works by physically blocking the noise, it's similar to blocking noise with your fingers. This headset is advertised as having both types and fails at both of them. Best Buy doesn’t have a "specification" for passive noise canceling(PNC), but it does have one for "sound isolating" which is the closest to PNC that I could find. For the active noise canceling, on its strongest setting, it dampens consistent noises, but that's all. It doesn't cancel them out, they are still quite loud. My best example is a vacuum, despite the fact it is a consistent sound, and what the active noise canceling is made for, I still hear the vacuum quite loudly. Even from six feet away, I can hear an average power fan. It fails at canceling noise. As for the sound isolating, it doesn't isolate sound. Wearing the headphones doesn't even dampen noise from close up, unwinding the cord of a vacuum is the same level of volume while wearing the headphones or not wearing them. Dogs barking more than two rooms away is muffled by maybe 20% while wearing them. This level of noise canceling is something I'd expect from 100 dollar, poor quality headphones. Not headphones worth $300 or "$429 competitor's price." Calling this "sound isolating" is negligent at best and willfully ignorant or malicious at worst, I expected better from Best Buy. Don't waste your money, I'm planning on refunding at my first opportunity.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tristan, thank you for taking the time to share such a detailed review. The Bose QuietComfort Ultra Headphones feature advanced spatial audio and world-class noise cancellation, including Quiet Mode for full isolation, Aware Mode to hear surroundings (with ActiveSense to dampen sudden loud spikes), and Immersion Mode for spatial audio with full cancellation.

      We appreciate you pointing out the differences between “sound isolating” and passive noise canceling, and we’ll make sure your comments are passed along to our product team. Your perspective helps us understand where improvements are needed. We’re sorry to hear that the noise canceling performance hasn’t met your expectations. Since active and passive noise canceling can vary depending on the environment and fit, you may find it helpful to adjust the noise cancellation levels through the Bose Music App.

      If you’re experiencing ongoing issues with noise cancellation, here’s a helpful link you can use for more guidance: https://bose.life/3Njnylf

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic. Sounds great out of the box and very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes an excellent gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, sound is superb. Bought this as a gift and they loved them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it for 3 weeks! It’s definitely amazing and easy to use. I have used it in my 4 hours flight it was comfortable to wear for the entire trip. The battery last very long as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good. Not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality and ANC is amazing. The build quality is solid but just doesn't have a premium feel. This includes the case. The Bose App is a little clunky and sometimes has connectivity issues. Overall pleased, was expecting a little bit more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound good quality good base sound is very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sounding headphones. Only negative is call quality. I can hear call fine but others say it sounds like I am moving away from mic and then back. I may try to exchange them to see if it is just an issue with the ones i got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, great sound- I really liked the noise canceling feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome comfortable very chick, sounds amazing, feels great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, so light and comfortable and exceptional NC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, blocks out any noise and allows you to enjoy the audio. It could be better with the battery life but very good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice comfortable headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality. A low hum can be heard in ANC mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Very cheap Good noise cancelling Good audio

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not loud enough but super high quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds quality, but the volume is not high enough. I like to torture my ears :p

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tangled Tech, Sleepy Headphones, Toasty Ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Ultra block noise like a champ, creating your own peaceful oasis. Comfort's great, except for my ears getting a bit toasty after a while. While the tech is top-notch, the controls for power, pairing, and even sleep mode are terrible! Turning them on feels like solving a riddle, Bluetooth pairing can be a tango with frustration, and the sleep mode plays its own game, shutting down mid-audio even while perched snugly on my head. Talk about an unwanted pause button! It triggers way too often when still on my head!) Still, for pure noise canceling, they're unbeatable. For the price though - the controls should be easier to use. Just give us a normal power on/off button!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jaye,
      Thanks for your feedback, it is great to hear that you're loving the noise cancellation and comfort of your headphones. Sorry you faced some concerns with the controls and getting connected. If you require some support on connecting to your products, take a look at our guide here - https://bit.ly/47pk3he If you need further assistance, you have a 1 year warranty and a lifetime of support available with your purchase, feel free to contact Bose directly via https://bit.ly/3UNtwsQ
      Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose QuiteComfort Ultra headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked it a lot, and holiday sale made it a good purchase. Noice cancellation and over ear covering is very good to block noise and superb sound. Different settings is enjoyable per what is being listened and surrounding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these mainly to use while at work as there is a lot of talking and commotion going on because of the open environment. They have been absolutely great and the ANC has been the best thing about these. I cannot hear the conversation next to me that is happening about 10ft away and I don't have to have the volume too high.

    I would recommend this to a friend