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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.7 out of 5 stars with 2637 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and comfort of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. Many appreciate the impressive battery life, lightweight design, and deep bass. However, some customers feel the headphones may be overpriced, and a few have noted concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,637 reviews
  • Rated 5 out of 5 stars

    2nd pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great this is my second pair loved it so much had to get a pair for my wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!!!! Super Woooooowwwwww !!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition true bass, it has incredible audio fidelity…. I Love it!!!! Good Job Bose

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bosé

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, great sound and good functions, like it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Headphones for pros

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ever! Love the experience. Recommend anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top of the line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling. Fit prefect around my round face

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jerry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice they worked very well. Fly with them all tge time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones the best noise canceling headphones ever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding over the ear headphones i ever had from Bose!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Noise Cancelling Headphones. The sound immersion mode is great for watching movies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose stereo headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has superb sound quality and wonderful noise protection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, the perfect purchase, excellent sound, easy to handle, in other words… perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all the features these headphones have quiet mode is the best I can silence the world around me and just list to my music and focus

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Bose QC Ultra: Premium Price, Poor Performance

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After seven months with the Bose QuietComfort Ultra Headphones including countless domestic flights and multiple international trips I can confidently say I regret buying these. I came from the Sony WH-1000XM2, and honestly, I should’ve stuck with my seven-year-old Sony's or waited for the WH-1000XM6. The QC Ultra is nothing but an expensive disappointment. Battery Life? Embarrassing. These headphones somehow burn through battery even when you turn them off. I can flip the power switch via the Bluetooth button, see the LED die, set them down, and still wake up to a dead battery the next morning. On travel days, it’s infuriating. My XM2s never did this not once. ANC? Horrible for Movement. Any movement such as walking, chewing, turning your head, shifting in your seat causes this awful popping, thudding, or pressure shift. It completely shatters immersion. It’s so distracting that I’ve stopped using them for anything other than sitting perfectly still on a plane. Call Quality? Straight-Up Bad. Bose advertises “crystal-clear calls,” but the real-world performance is downright miserable. During a recent FaceTime call with my daughter, I was constantly being asked to repeat myself or worse, she couldn’t hear me at all. For something this expensive, that’s unacceptable. Background noise leaks in, voices cut out, and the microphones struggle with even the lightest breeze. Using these for calls feels like a downgrade from AirPods, speakerphone, or literally anything else. Connectivity? Finicky at Best. Random Bluetooth dropouts, audio desync when switching between devices, and the annoying tendency to auto-pair to the wrong device the moment you turn them on. Switching between phone, iPad, and laptop feels like playing roulette. Spatial Audio? More Gimmick Than Innovation. The head-tracking features are disorienting, inconsistent, and drain battery even faster. Most people turn it off immediately, and I don’t blame them it adds nothing but annoyance. And No, I’m Not a Sony Fanboy. I just want a premium product to work like a premium product. These do not. Every flight reminds me how badly I wish I’d waited for the Sony WH-1000XM6 instead of taking a chance on Bose’s hype machine. Never again. These will be my first and last Bose headphone purchase. Don’t waste your money, I should have waited for Sony's or bought anything else.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Stephen, thank you for taking the time to share such detailed feedback with us, we truly appreciate it. Your input is valuable and helps us identify areas where we can improve.
      The QuietComfort Ultra Headphones are designed with advanced features such as spatial audio, adaptive noise cancellation, and multi-device connectivity. However, we understand these can feel different compared to traditional models, and issues like battery drain, ANC sensitivity to movement, and call quality are not experiences we want you to have.
      To help, we recommend:
      Checking for firmware updates in the Bose Music app, as these often resolve battery and connectivity concerns.
      Resetting Bluetooth connections to improve pairing stability across multiple devices.
      Adjusting ANC settings in the app, which can reduce the pressure effect during movement.
      We want you to enjoy the reliable performance and comfort Bose is known for, and we’ll continue to support you in getting the best experience possible.

      Gem - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love These

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds Great… canceling noise is amazing. Great for working out or in the plane

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good over the ear headphones. Fold for traveling and excellent noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent sound and build quality

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of headphones. The sound quality is unbeatable and they feel very premium.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Bose QC35 and these are well worth it. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose -Quiet headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed and are enjoying these headphones during all my work meetings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they are great and very comfortable. The color is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it sound is great it works with my iphone and my i pad

    I would recommend this to a friend