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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.7 out of 5 stars with 2635 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and comfort of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. Many appreciate the impressive battery life, lightweight design, and deep bass. However, some customers feel the headphones may be overpriced, and a few have noted concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,635 reviews
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best purchase I have ever made on headsets I love them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cordless and comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit great. Easy to adjust and set up. Wish the battery lasted longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very good for watching movies late at night. They are accurate with a big sound stage perfect for movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bose phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Best headphones i have. Might be a little expensive but its so worth it that they might higher the price. Thats what i think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older pair of Bose and these blew those out of the water! You won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Seriously disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power on/off is really finicky, often powers itself off, and doesn't like to do an initial startup if you get anywhere near a longpress. Connectivity is average. The claim-to-fame "immersion mode", doesn't work really well in the dynamic mode (where it "follows you around"). It's just not that noticable. The Boze app doesn't make enabling this easy. Lastly, the 24hr sleep mode drains the battery like crazy. Can't keep this thing charged for 2 days with 2 hrs use each day Only not rating 1 star because, as usual, the silencing and sound quality are very good. Overall very disappointing when compared with QC earbuds or older headphones models.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your detailed feedback on our product. We appreciate your honesty and want to ensure we address your concerns adequately.

      Regarding the power and connectivity issues you've faced, we'd like to assist you promptly. Please contact our support team, and they will guide you through troubleshooting steps. You can do so by following this link: https://bose.life/globalcontact.

      We've noted your observations about "immersion mode" and the 24-hour sleep mode. Your insights are crucial, and we'll review these aspects for possible improvements in future updates.

      Kind Regards,
      Eric. V - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Definitely Recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed these headphones. A key selling point for me was the awareness mode and , so and delivers as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality holds charge for a good time noise cancelation is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic build quality and sound! The only negative is its kind of a pain to pair it to devices that don’t have the bose app installed.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best headphones

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal headphones recommend. Works great with iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones…. I love the pass through option so I can listen to great music AND hear my wife while hanging out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not the greatest.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not as good as the previous model I had bought 2 years ago. The noise cancellation is not the best. I could still hear people even in first class with less people around. I left my 2 year old ones on the plane by accident. Going to try the Apple Headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headsets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had QuietComfort headsets for almost 20 years. These are far superior to the old QC15.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the item as expected and delivery was very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better noise reduction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the previous model and found that the Noise reduction was so much better. With the TV on and people walking by me, they would have to tap me to get me to notice them. And... no more power switch, it turns on and off automatically

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones but....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good. I ended up returning them due to the lack of wired capabilities with a USP-C port. Yes they are wireless headphones but upon purchase we asked if there was a wired capability to a "C" and the answer was "YES" - unfortunately the real answer was "NO"

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This model is no good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a step down from their earlier releases. The "touch sliding" volume controls sucks, you cant "precision" tune the volume cause it moves the volume like 10 increments just from barley sliding the thing (touch control). Bluetooth sucks Their kinda tight on the head When charging, if you unplug the headphones, they will Power On automatically, and connect to anything in range.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, we’re sorry to hear that your experience with the headphones hasn't met expectations. We understand how important precise control, reliable Bluetooth, and a comfortable fit are, and we truly appreciate you sharing your feedback.

      We’d love to help you to resolve those issues you're facing. Please contact us through this link, and we’ll be happy to assist further: https://bose.life/49SSe5s

      We’re available anytime to assist you.
      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Get them !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones i use them for the gym work and for gaming !

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Extremely light, functional and stylish.

    I would recommend this to a friend