Customer Ratings & Reviews

Outstanding fidelity. Crisp high frequency and powerful base response.

These earphones have an Outstanding appearance, and the quality is among the highest. This is consistent with what is expected from the brand, “Bose”

Very happy with my purchase I have no regrets about this decision and purchase I would recommend this purchase to anyone interested in a good quality product

Got them for my husband. He absolutely loves them.

No issues at all, ho for it. I have bery hogh end headphones and i was not expecting much, but to my surprise these are bery good Bluetooth headphones for work and music.

Great headphones. Not great for PC gaming with mic. The microphone is not the greatest quality. When I joined a voice chat, the quality of the audio dropped significantly. Fantastic headphones, but ultimately, not a great gaming headphones.

Expensive headphones should be the best headphones! This isn’t the case with this model. Sound quality is good, but not the best choice when compared to Sony or Apple. I tested all 3 brands and decided to stay with Apple. Sorry Bose, but you aren’t longer the Best out there.

Ok, where to start. These, for the price they are just simply are not worth it. If I had pictures I'd show you the damage caused after one a week and a half of 8 hour use, 5 times a week. The inner ear muffs were quickly falling a part and if I'm being honest? The ulUltra Quiet is a far fetch for these. If you work in a warehouse these are NOT for you. You hear EVERYTHING. I will be honest though, the app for these was very easy to navigate and that's probably the only good thing I saw in these. If I could make a suggestion: JBL Tour Pro earbuds are WAAAAY better for an even better price bracket. These just didn't cut it, save your money and get something else with your cash.

My first pair of over the ear headphones and I have to say I'm impressed :) the immersion feature is my favorite! the app for them is very hit and miss though, and would be excellent if didn't disconnect from the product

My absolute go to whether for the gym or just a cruise on my bike

Purchased and returned going off reviews, wasn't pleased with bass or noise canceling. I expected more from Bose especially with this price tag. Nice quality feel and other than that might be a good fit for others but I like a bass heavy headphone.

Great sound abs very easy to setup and operate. I love how it automatically turn off or pause if you have to take off and then resume when you put back on your head. The only complaint is the quiet mode is not 100% silent. There is some outside noise but very minor

My daughter love them, she wanted a different brand but I surprise her with this one and she was more happy with this one then the one she said she wanted.

I purchased these for my son, and his feedback is nothing but great! He's very happy!

Bought this headphones last Aug 30, 2025 for my son. Everything worked well but this week my son told me after he charge the headphones he can't hear any sound anymore. He read reviews from you tube that has the same problem with his headphones. I didn't get the bestbuy warranty because I trusted the company BOSE. Now it's not even 1 month and I don't know what to. It a waste of money!

Easy return and very helpful good customer service

Let me start by saying these headphones are great. I had purchased them online for pickup open box in supposedly excellent condition. I anticipated them to look slightly worn, but this item was very obviously used and more so fair/good condition. When I brought them back into the store even the associate acknowledged that they were clearly not in excellent condition. I reordered it brand new and love them, so I do overall recommend this item.

I LIKE ITEM AND SERVICE FROM BEST BUY I LIKE TORECOMENTED BUY FROM BEST FROM EVERTY THING

Sound great. A little touchy with the on ear sensor stopping sound. Probably adjustable, but do to this I’m still considering Apple’s over ear.

Good sound and noise-cancelling on wide array of media, including music, podcasts and watching movie. Setup takes a few too many tries, though, and buttons don't always respond as the paperwork and app outline. Better options out there for this money, especially Sony products. Returning tomorrow because they only stay connected when battery is over 80%. After that, they disconnect 2.5 seconds after connecting. Happening on iPhone, Android, Mac and PC. Definitely a problem when cost is so high. Likely defective - - hopefully others have better luck with their purchases.