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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.7 out of 5 stars with 2642 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the amazing sound quality and comfort of the QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones. Many appreciate the impressive battery life, lightweight design, and deep bass. However, some customers feel the headphones may be overpriced, and a few have noted concerns about the volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 2,642 reviews
  • Rated 5 out of 5 stars

    Huge upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im coming from the qc15 and this is a huge upgrade. The spatial audio is fantastic. I switch back and forth between these and airpod pro 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome and really my first pair of over the ear headphones as ive been mostly an earbud guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Madrid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always satisfied with Bose products. You definitely get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awe struck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not headphones they are a whole experience!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound but falls appart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got mine about 5 months ago. They sound amazing however the stitching on the leather on the ear cushions started coming undone and started exposing the foam. The worst part is you cant get a new piece

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you like the audio quality of your QuietComfort Ultra Headphones! If the ear cushions are suffering from wear and tear after just 5 months, we'll be happy to take a closer look and see if the cushions can be replaced. They often can, so please get in touch with our team here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Awesome product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shipped fast and arrived ahead of schedule, always on time from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best sound Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone is a game changer. I love it when I go the gym

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super duper noise canceling ear muff thingies

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised my daughter at Christmas. She loves, loves, loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one of the best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are buss. love this with my entire life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the best and these are better than all the rest.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the sound is excellent, the 'auto turnoff' feature is a nightmare. This feature is designed so that when you remove the headphones they auto turn off to keep the battery life. Just turning my head will cause this to activate so I am having to constantly re-turn on the stupid headphones. Sometimes you have to take them off and put them back on to get them to recognize to turn back on.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am glad to hear that you love the sound quality of your QuietComfort Ultra headphones. Please note that you can disable the auto-off feature directly in the Bose app, when you go in the Settings section.

      If you need any further assistance, please do not hesitate to contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Looks like top of the line of QC series

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mic quality in class, better than any others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very easy to set up. Sound not what I expected from Bose.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ANC and transparency mode always on!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At full price of $420 they lack a very simple yet dealbreaker feature and the reason why I returned them. They are always on ANC and transparency mode, and there is no way of turning it off entirely. Sliding down the "ANC" only increases the transparency and viceversa. Its such a dumb choice from Bose since my wife's old QC35II have a button to switch from ANC high, low and off. I'm returned them and found the PX7 S2e for less than what I paid for these and they do allow you to turn the ANC and transparency to whatever you want, absolutely disappointed on Bose and until they add a software fix for this, Ill never purchase another pair of Bose headphones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but not for me , nothing seems changed with bose sound . Same old same . I got a better deal for something similar the buds on the bose website .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    "Self voice" does not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "Self Voice" feature does not work - this means you cannot hear yourself on phone calls or video conferences and you end up raising your voice so loud you disturb your neighbors. There are many others who posted about this on user forums. Bose support suggests turning off noise cancellation but this defeats the purpose of blocking outside noise while on calls. It would be nice if Bose would address this issue or if it is by design.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi.
      Thank you for your post. Self Voice lets you hear your own voice through your headphones so it sounds more natural. In your scenario, you might just need to adjust it in the Bose Music app. Here are the steps, https://bose.life/3TPOLgm. If you require further assistance, please reach out to us here, https://bose.life/3BgUIIU. We would love to help.
      Marvin - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Adverse reaction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my daughter and after she used them a few days, her ears had a horrible reaction. Both ears turned bright red, had bumps and swelling! What chemical is on these that causes auch a reaction. I researched it online and there are others with the aame problem! What good are noise cancelling headphones if you cant use them because they make your ears break out? I woul not recommend these!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am incredibly sorry to hear that your daughter seems to have had a possible reaction to her QuietComfort Ultra headphones, we would love to look into this issue for you.
      please reach out to us directly so we can assist you further.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Disapointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played the demo headphone in the BB store and was expecting to be blown away, given the price and brand, but no. I wasn't imoressed in any way. I guess all of the great reviews are from people who have never experienced quality, because these were not. In my opinion, I would value these at maybe $60.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't turn off anc active noise cancelling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried them in store and they sounded great. But the anc controls confused me. It was after that I learned you can't turn off the anc. You can't adjust the anc strength. You can only adjust how much outside noise they let in. This means the anc strength is controlled by the headphones. That means if you have too much eardrum pressure from the anc, then tough!...bose doesn't want YOU to control the anc strength of headphone on YOUR head and ears!...SHAME!!!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      It's wonderful to see that you find the sound great on the headphones. I'm surprised you're having trouble with the active noise-cancellation. You can adjust the level of ANC following our guide here https://bose.life/4a6Zbha through adjusting the mode you're in. You can also create a custom mode that lets you adjust how much ANC is in use. We'd also love to help you with the headphones, please contact us https://bose.life/contact for further help.

      Nic - Bose Customer Support bose

  • Rated 1 out of 5 stars

    If you sweat just a litte... DON’T BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from Bose 700 to these and im on my 2nd pair within 3 months all because of sweat damage! The 700s didn’t store sweat or water but somehow water or sweat gets inside!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Dave - sorry to hear about your experience so far! These headphones don't have a water resistance rating, so they're not as ideal for e.g. workouts as some of our in-ear solutions. However, sweating a little when using your QuietComfort Ultra Headphones shouldn't cause any issues. Our support team will be happy to help you if you find that issues are nonetheless occurring: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose