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Customer Ratings & Reviews

$289.00
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Comp. Value: $359.00

Customer reviews

Rating 4.8 out of 5 stars with 3391 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones, especially the sound quality and comfort. Many also appreciate the battery life and lightweight design. Some customers feel that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 3,391 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones love them, awesome quality can not go wrong for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sounding Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent headphones. I actually use them while I mow the lawn. They block the noise & sound great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color charged great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice change from the standard black headphones. Works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Works well with blocking sound out and also is good for people w hearing issues as it balances the sound well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift caught on sale!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it to my daughter as a gift. Excellent quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Product, BEST BUY CUSTOMER SERVICE IS TRASH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product utself is 5 stars. Has great sound, deep bass and perfect treble. I only have 3 stars because Best Buy customer service is trash. Only honoring price match in 15 days is the lowest in the same industry unless you buy their trash upgraded membership. Best Buy needs to fix this and if not this WILL BE the last purchase i ever make wirh Best Buy. Fix you return period and pprice match, your current service is a spit into the face of 10+ year customers and new customers. BOSE return policy is 90 days. DO BETTER

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm glad to hear that you are enjoying the QuietComfort headphones and their sound quality. If you need any additional support with the headphones or any other product, you are more than welcome to contact our technical support teams who are more than happy to assist further: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price, love them. Easy set up and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! I bought them to use on flights. They cancel out the plane noise and make it easy to hear a movie or a video game.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones High pricetag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, my only issue is the high price tag. They work as intended but are nothing special. The noise cancelling works great. They can get a little hot on the ears after a while

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Huh???

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancellation options on this device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money pretty good. Picture distorts the color but no big deal. Noise cancelling not as good as the more expensive model, but it does the job. Overall satisfaction is high.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are comfortable and exceeded expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To listen to the movies, YouTube, music, and TV on the phone it is great but when it comes to phone calls it sucks either the person I'm on the phone with hear my surrounding more than they hear me or they hardly hear me at all especially on windy days. if I'm using a Skullcandy $20 headphone they hear me perfectly fine that is the only downfall about this

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Giovanni,

      Thank you for sharing your experience with your QuietComfort headphones.

      I am glad to hear that you love them when you listen to your music or films, but sorry you are not getting the best experience when you are placing phone calls. During calls during calls please make sure not to block the microphones if you wear a hat for example, and step away from any environment that could cause interference.

      if you need any further assistance or have any questions you can always contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Perfect for music not meetings and phone calls.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable and wasy to pair with your devices. The sound quality and noise cancellation are super, but unfortunately I had to return then back because the the sound over phone calls and meetings keeps breaking and people on the other side were not able to hear me. I don’t know if mine was defective or it’s a defect in this version. Return was easy. Great customer service.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Haly,

      I am glad to hear that you love the sound quality and noise cancelling performance of your QuietComfort Earbuds, but sorry you have decided to return them due to issue during calls.
      In order to get the best experience, and to avoid blocking the microphones, please check our fit guide to correctly wear and adjust the earbuds: https://bose.life/3NlUVjG
      It is also recommended to test the different eartip and stability bands sizes.

      For further assistance, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have purchased for working out hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones yet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable and light and has good noise cancellation would recommend to anybody looking for a pair of noise canceling headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Too big for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big if you have a small head, They were soft but just too big for me. Sadly returned Would recommend if you have a larger head

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We truly value your feedback, Rojo, and we understand how important a comfortable fit is when choosing the right headphones. The headphones are engineered to deliver exceptional audio performance and include an adjustable headband for a more personalized fit. Since the fit wasn’t ideal for you, you might consider trying Bose earbuds in the future they’re designed to provide the same great sound in a smaller, more lightweight form.

      We’d love to help you find the perfect fit! When you’re ready to explore options that match your style and needs, contact us using this link: https://bose.life/49SSe5s We’re here to make your next Bose experience even better!

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST BUY, BEST DEALS!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST DEALS IN TOWN!! I can’t believe how these headphones sound! I put them on & I couldn’t even hear the lawnmower running! Wow!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphones Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item good sound good cualilty an d exceptional item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy set up but sound quality is the best. Very happy.

    I would recommend this to a friend