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Customer Ratings & Reviews

$289.00
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Comp. Value: $359.00

Customer reviews

Rating 4.8 out of 5 stars with 3408 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are pleased with the QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones, especially the sound quality and comfort. Many also appreciate the battery life and lightweight design. Some customers feel that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 3,408 reviews
  • Rated 1 out of 5 stars

    Love Bose have bought many items over the years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase which I bought two pair as gifts. They were the very worst quality wise, Bose products I’ve ever had. Best Buy has always sold quality products at a fair price, name brand or not, but absolutely tried these out for about 10 min. Sound has horrible a d I believe it was the outside construction pure plastic, thin flimsy plastic that made the sound so horrible, these were An immediate return, we went back to ear buds we have used for travel, a lot of flights and hotels, they never get old. Amazing, quality. We thought these would be nice as we listen to podcasts and movies and sometimes laying in the bed an ear bud falls out but we can easily find in the morning. But these plastic things no match, put your money in something with good sound and lasting quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback with us, Laura. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you giving our products a try. At Bose, we’re committed to delivering premium sound and lasting quality, and we’d love the opportunity to make things right. If you’re willing to give us another chance, we’ve prepared a helpful guide for this kind of concern. You can access the guide through the link below and see how small changes can make a big difference in your listening experience.

      https://bit.ly/4qLr9qe

      We hope this helps restore your confidence in Bose and enhances your enjoyment of podcasts, movies, and music.

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    These work very well by the way though

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use by the way though works great on my samsung galaxy a9+ tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas present for my son and at the cheapest price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is a great product, when you able to buy it in a sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose have always worked for me. Like the color choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right headphone we longed for, the compact design & smaller fit in the box size is big plus when travelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service by Best Buy to fulfill the order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Satisfied with my purchase. Bose always delivers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been thoroughly enjoying the bose headphones. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replacement headphones are great. Received them because the QC45 broke and Best Buy sent these to replace them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually use ear buds sound quality wasn’t there and wasn’t loud enough for me. For $200 I expected more

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear that the QuietComfort Headphones' volume and audio quality didn't quite match your expectations. These headphones are capable of supplying more than enough volume, so make sure your mobile device's volume (if it has its own separate volume) is turned up sufficiently. As for audio quality, don't forget to use the Equalizer in the Bose app to tweak the audio settings (bass, mids and treble) to your liking. Just head to the product home screen in the Bose app, and then tap on the "EQ" shortcut button. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Buy them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for mi novio. He loves them. A definite upgrade to his Bose. All the features with great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are generally good, but when they are plugged in during phone calls, background noise is transmitted to the other party very distinctly. In this sense, it is not a good product at all.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mustafa, thank you for sharing your concern. Our Noise Cancelling Headphones are designed to effectively reduce most background noise during phone calls, providing a smooth and clear conversation experience. However, please keep in mind that some external factors may still cause certain background sounds to be transmitted.

      To help resolve this issue, you can follow the troubleshooting steps outlined in this link: http://bose.life/4oUpBtU

      Please feel free to send us a direct message at https://bose.life/48EXztC if you need further assistance. We're here to help!

      Klariss - Bose Customer Support. bose

  • Rated 3 out of 5 stars

    Not good mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are generally good, but when they are plugged in during phone calls, background noise is transmitted to the other party very distinctly. In this sense, it is not a good product at all.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback! We're glad to hear that you're generally happy with the headphones.

      Regarding the background noise during phone calls when plugged in, thank you for pointing that out. We understand how important clear call quality is, and we’d be happy to help you explore possible adjustments that might improve the experience. Here's a troubleshooting guide that can help you: http://bose.life/4fZ5k2m

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great Product and Testing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, really enjoyed the fact that you can test in-store before purchasing. Would shop at BestBuy again for any future audio product needs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Someone missed this one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought items in the past saving dollars on open box items. This was the first time the item was not just open box but was repaired and used to a point where this item should not have been allowed to be sold. Very bad look on quality control, y’all have to do better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QC latest model is the best for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise reduction is the best I have experienced with any over-the-air headphones including an older release of this Bose model and Beats Solos

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bose miss the mark with Bose QC..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these's to compare to my Sony WH-XB900N and the Bose QC were very disappointing for several reasons.. the Bose app is spotting at best of my Z fold4 and Z fold5 phone.. and the over sound is better on my Sonys..plus i had to turn the volume up louder on the Bose QC just to be satisfied with the music i was listening to and thats even with adjusting the EQ.. and the Bose QC over the ear headphones themselves were too small for my ears and would make my hears hurt... Finally i'm not a fan of the Noise canceling technology on any headphones but at least the Sonys allow me to disable that feature and enable the ambient mode so it doesn't feel like i have pressure in my ears... yes i know with the Bose you can enable Aware Mode but its still felt like the Noise canceling was still pressurizing my ears.. So sadly i returned them..

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mark,

      Thank you for sharing your experience with the QuietComfort Headphones.

      I am sorry to hear that you were not fully happy with them due to low volume even after adjusting the tones of the headphones with the Equalizer.

      If you have any questions about our products, don't hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones are the best headphones ever, I’m very elated about the purchase I made and will definitely buy other Bose devices in the near future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hadphones, i got them 6 years ago, still performing as the day one, i just changed the ear cushions!

    I would recommend this to a friend