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Customer Ratings & Reviews

$359.00

Customer reviews

Rating 4.8 out of 5 stars with 3407 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,407 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones ! Exactly what i was looking for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not loud enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my girlfriend for her birthday and she says the sound is not loud enough for her so she cannot enjoy this product

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tekran.
      Thank you for your post. If the volume level heard from your product is faint or quieter than normal, try the steps on this page: https://bose.life/45DEfyp. If you require further assistance, feel free to get in touch with us at https://bose.life/3BgUIIU. We would love to help.
      JaiSan - Customer Support bose

  • Rated 5 out of 5 stars

    Service epic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I end up returning it because I already I have another color. The service at the grand river store is epic!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound with one exception

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones have good sound quality but when stopping and/or pausing audio playback, a static noise occurs.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review. When you say "static noise", if you mean you can hear a "noise floor", then this is normal in headphones with active electronics. It shouldn't be audible when your music is playing. If the issue is separate from this, please contact our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good deals, great sound perfect upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade to the latest version. Good deals! Thats what makes me Loyal shopper at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THESE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones!! I really love how you can switch between devices using the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Best wireless head phone I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graduation gift. Great value for price. Grandson has had these before and loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Casual User

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of quality headphones. When it comes to gym might fall off your head when laying on a bench

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely love it…. I carry this my bose everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for someone else, but she really likes it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wernet very good. I couldn't scroll with them. And the bass wasnt very good.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Kimberly, thank you for sharing your feedback with us. We’re sorry to hear that your QuietComfort Headphones didn’t meet your expectations. Your input is important and helps us improve our products. If you’d like, we can share some tips to optimize the bass for your headphones, please check out this quick guide: https://bose.life/4omkjGe

      Just to clarify, QuietComfort Headphones do not have touch or swipe controls. These features are available only on QuietComfort Ultra Headphones (1st and 2nd gen).

      Daisy - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my brother in-law as a birthday gift and he's enjoying it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!! I was nervous since this was my first big purchase on headphones but glad I made the right choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIKED IT. AS EXPECTED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as expected at the price.,It is not as easy to hook up as I would like....My family are more tech savvy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good sound quality, but bad connection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is solid and microphone is decent. Unfortunately the bluetooth signal isn't consistent and will drop audio randomly (I have an iPhone 13 Pro and it continues to have issues)

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      Happy to hear that you're liking the audio quality and microphone features of your earbuds. We are sorry that you are having a hard time keeping connected, try our troubleshooting guide here - https://bit.ly/3NJ6MsM
      Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    You cant beat the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I forget I’m wearing them at times, and the aware feature is arguably better than Apple’s.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Midgrade not worth the 400 bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont really like the noise canceling results it only works if you have the sound blasting

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Desirae! Thanks for your feedback. We’re sorry to hear that the noise‑cancelling performance of your Bose QuietComfort Headphones hasn’t met your expectations. That’s definitely not the experience we want you to have.

      Our QuietComfort Headphones are designed to deliver high‑fidelity audio and powerful noise cancellation by creating a secure seal that blocks out distractions. You can switch between Quiet and Aware Modes, or even create a Custom Mode to fine‑tune how much outside sound you want to let in. The Bose Music app also helps you get the most out of your headphones by keeping your software up to date and allowing you to customize your EQ settings, adjusting bass, mids, and treble to match your listening preferences.

      If you’ve already tried adjusting your noise‑cancellation settings in the app and the issue continues, our support team is ready to help you further: https://bose.life/contactus

      We hope these tips help you get the most out of your Bose QuietComfort headphones so you can enjoy them to the fullest.

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great. They were a gift for my wife and she absolutely loves them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loud crackling/static sound in headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for extended air travel. The sound quality is as expected from a Bose product. Unfortunately, on two separate occasions, while in flight, the headphones put out a deafening crackling noise that seemed to sync with the engine power fluctuations of the plane. I literally ripped them off my ears due to the incredibly loud crackling in the headset.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you've been enjoying the Bose sound, Craig! If your QuietComfort Headphones are making a loud noise during flights, this is normal. Excessively noisy environments, e.g. planes taking off, can overwhelm the external mics, causing the headphones to crackle or distort. This can happen in both Quiet and Aware mode. Warm regards, Fiona M. - Bose Customer Support bose