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Customer Ratings & Reviews

$359.00

Customer reviews

Rating 4.8 out of 5 stars with 3662 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the product's exceptional sound quality and comfort, frequently highlighting its impressive battery life. They also appreciate its lightweight design, attractive color, good fit, easy connectivity, and portability. However, a small number of users noted that the volume could be improved and the bass is only average.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,662 reviews
  • Rated 5 out of 5 stars

    Bose is spot-on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had tremendous success with Bose products!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Love Bose have bought many items over the years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase which I bought two pair as gifts. They were the very worst quality wise, Bose products I’ve ever had. Best Buy has always sold quality products at a fair price, name brand or not, but absolutely tried these out for about 10 min. Sound has horrible a d I believe it was the outside construction pure plastic, thin flimsy plastic that made the sound so horrible, these were An immediate return, we went back to ear buds we have used for travel, a lot of flights and hotels, they never get old. Amazing, quality. We thought these would be nice as we listen to podcasts and movies and sometimes laying in the bed an ear bud falls out but we can easily find in the morning. But these plastic things no match, put your money in something with good sound and lasting quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback with us, Laura. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you giving our products a try. At Bose, we’re committed to delivering premium sound and lasting quality, and we’d love the opportunity to make things right. If you’re willing to give us another chance, we’ve prepared a helpful guide for this kind of concern. You can access the guide through the link below and see how small changes can make a big difference in your listening experience.

      https://bit.ly/4qLr9qe

      We hope this helps restore your confidence in Bose and enhances your enjoyment of podcasts, movies, and music.

      Gloria - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Not the best sound quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones but for the price I expected a better sounds quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the beat headphones i have ever used! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quiet comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy ! Worth the money . Great for traveling …

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable on calls - Awful Microphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While noise canceling is alright, the sound quality is unimpressive. Comparable to the $30 Sony headphones I replaced with these. By far the worst part, and the source of my 1 star review. The microphone is AWFUL. Some of their noise reduction software or something makes it sound like I am constantly walking away from the microphone and very quiet. The worst part about this by far is that its a software issue! Not a mic issue. I thought that Bose was a quality company, and was willing to pay a premium for the headphones. But, this is a disappointment by all means. I can't ever use them for calls and I would never buy it again. Save yourself the money and trouble.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We’re sorry to hear that the sound and microphone performance of your Bose QuietComfort Headphones did not meet your expectations.

      The QuietComfort Headphones are designed to provide world‑class noise cancellation, rich audio performance, and clear voice pickup using an advanced microphone system with noise‑reduction software. We understand how frustrating it can be when call quality is impacted, especially when you rely on the headphones for everyday communication.

      For assistance with low microphone volume or call quality, please refer to the troubleshooting steps in the link below.

      https://bose.life/3ZMu1ro
      https://bose.life/4rz05Lf

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product, couldn’t ask for more! I’m in love with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace an older set that I wore out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones. Would recommend buying them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever love them even foe the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY WELl- MADE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    voice recognition could be better. and a better microphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, second pair, the leather just came off the old ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not better than Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer the Sony for build and sound. Bose feels more flimsy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Melissa headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service except for the driver could not understand her language

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my daughter for Christmas, she loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    bose

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Comfortable Ultra is better than this if you are looking for good quality

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rajwinder, I'm glad you found some Bose headphones that you like! Sometimes it is necessary to compare different pairs, to find the best one for you. Regards, Fiona M. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Someone missed this one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought items in the past saving dollars on open box items. This was the first time the item was not just open box but was repaired and used to a point where this item should not have been allowed to be sold. Very bad look on quality control, y’all have to do better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a disconnectting going on for a 0.5. seconds while using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and first very well. Will last for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose noise cancelling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what my daughter wanted; she's happy.

    I would recommend this to a friend