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Customer Ratings & Reviews

$359.00

Customer reviews

Rating 4.8 out of 5 stars with 3646 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality, comfort, and long battery life of this product. They also appreciate its lightweight design, attractive color, and perfect fit, along with its easy connectivity and portability. However, some users have noted that the volume could be better and the bass is only average.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,646 reviews
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been thoroughly enjoying the bose headphones. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is a great product, when you able to buy it in a sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Satisfied with my purchase. Bose always delivers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hadphones, i got them 6 years ago, still performing as the day one, i just changed the ear cushions!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not noise cancelling!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd return but I was thinking 30 days like most stores, but nope Best Buy has to rope you in with a 14 day return policy. I have them on now, trying to work from home, planes flying overhead, neighbor cutting tile, gardeners running blowers, it's quieter with the headphones on, but I can still hear the noise. And yes, I pushed the "quiet" button.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. We’re sorry to hear about your experience with the Bose QuietComfort Headphones and the return policy at Best Buy. While the headphones are designed to deliver world‑class noise cancellation, performance can vary depending on the environment and fit.

      Since you mentioned using Quiet Mode, we recommend double‑checking that the headphones are updated to the latest firmware through the Bose app. A snug fit around the ears is also essential for optimal noise cancellation, especially in environments with loud, variable sounds like planes or power tools. If you’d like, here’s a helpful support link where we can guide you through additional troubleshooting steps to improve your listening experience. (https://bose.life/4gt1pgk)

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose have always worked for me. Like the color choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Casual User

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of quality headphones. When it comes to gym might fall off your head when laying on a bench

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service epic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I end up returning it because I already I have another color. The service at the grand river store is epic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deals, great sound perfect upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade to the latest version. Good deals! Thats what makes me Loyal shopper at Best Buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too big

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a smaller head so they were a bit big. They did not cancel any noise at all also.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Ginam, thank you for sharing your feedback. The Bose QuietComfort Headphones are generally praised for comfort and effective noise cancellation, though fit can vary depending on head size. They are designed with a retractable headband for a better fit, and ensuring they are positioned correctly on your head can definitely help.

      The combination of both active and passive noise reduction technologies is designed to block out most sounds. If you’re experiencing issues with noise cancellation, please make sure the headphones are set to Quiet Mode. You can also adjust the noise‑cancelling levels through the Bose app. Here’s a helpful guide you can use to improve your listening experience: https://bose.life/4ozKpHt

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    GET THESE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones!! I really love how you can switch between devices using the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graduation gift. Great value for price. Grandson has had these before and loves them

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not worth price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually use ear buds sound quality wasn’t there and wasn’t loud enough for me. For $200 I expected more

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Sorry to hear that the QuietComfort Headphones' volume and audio quality didn't quite match your expectations. These headphones are capable of supplying more than enough volume, so make sure your mobile device's volume (if it has its own separate volume) is turned up sufficiently. As for audio quality, don't forget to use the Equalizer in the Bose app to tweak the audio settings (bass, mids and treble) to your liking. Just head to the product home screen in the Bose app, and then tap on the "EQ" shortcut button. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones ! Exactly what i was looking for.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bose miss the mark with Bose QC..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these's to compare to my Sony WH-XB900N and the Bose QC were very disappointing for several reasons.. the Bose app is spotting at best of my Z fold4 and Z fold5 phone.. and the over sound is better on my Sonys..plus i had to turn the volume up louder on the Bose QC just to be satisfied with the music i was listening to and thats even with adjusting the EQ.. and the Bose QC over the ear headphones themselves were too small for my ears and would make my hears hurt... Finally i'm not a fan of the Noise canceling technology on any headphones but at least the Sonys allow me to disable that feature and enable the ambient mode so it doesn't feel like i have pressure in my ears... yes i know with the Bose you can enable Aware Mode but its still felt like the Noise canceling was still pressurizing my ears.. So sadly i returned them..

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mark,

      Thank you for sharing your experience with the QuietComfort Headphones.

      I am sorry to hear that you were not fully happy with them due to low volume even after adjusting the tones of the headphones with the Equalizer.

      If you have any questions about our products, don't hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    LIKED IT. AS EXPECTED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed as expected at the price.,It is not as easy to hook up as I would like....My family are more tech savvy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy and pretty good audio quality but I could not get over the fact that the audio was a little muffled/not as clear as my airpod pros. Had to return despite it being better at everything else. For that price point this should not have been an issue at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound with one exception

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones have good sound quality but when stopping and/or pausing audio playback, a static noise occurs.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review. When you say "static noise", if you mean you can hear a "noise floor", then this is normal in headphones with active electronics. It shouldn't be audible when your music is playing. If the issue is separate from this, please contact our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Best wireless head phone I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You cant beat the best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I forget I’m wearing them at times, and the aware feature is arguably better than Apple’s.

    I would recommend this to a friend