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Customer Ratings & Reviews

Your price for this item is $264.00
The comparable value price is $359.00

Customer reviews

Rating 4.8 out of 5 stars with 3201 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 3,201 reviews
  • Rated 5 out of 5 stars

    Bose QC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very easy connection to our TV. Ear cups could be a little larger and more comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been my rock for the gym! They work so well and sound so good and still affordable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and blocks extraneous perfectly. Great for Zoom and pairs easily to laptop. Warm too for winter hikes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose head phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on Black Friday, I basically stole these. Already have one pair was able to save $200 on these beast. Love the color cypress as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband absolutely loves these headphones! They are very high quality, the light blue is very pretty & they work great! He can't even hear me talking to him when he is wearing them. lol

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy - incredibly disappointed. Bose CX - love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is 50% for best buy and the other 50% for Bose. Headphones are incredibly comfortable and the sound quality is great, HOWEVER, they glitch a lot and they have connectivity issues. At times, I would be listening to music on a phone and then suddenly the music would cut off for seconds only to come back moments later. On the computer, it's even worse, and they disconnect various times. Granted, this could be a problem with just my particular headphone, but upon going to Best Buy after speaking to a CX representative online, they told me they couldn't do anything about it because it was past the return date, despite telling me online that a store manager could potentially help me given my circumstances. Respectfully, I think there should be more consideration for people wanting to return items that are faulty and this expensive. Bose CX have been very helpful so far though, so love them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi SamanthaZ, thank you for sharing your detailed feedback. We’re glad to hear you find the headphones comfortable with great sound quality, but we’re sorry to learn about the glitches and connectivity issues you’ve experienced. When using multipoint, a secondary Bluetooth device may receive a text or email notification and attempt to broadcast audio to your product. This can interrupt the primary Bluetooth connection and affect bandwidth, causing intermittent audio or sporadic disconnections.

      To help eliminate these interruptions, we recommend turning off Bluetooth on your secondary device while connected to your Bose product. You can also check out this helpful link for additional troubleshooting steps: https://bose.life/4aYEk2C

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Ear speakers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent voice quality and the performance, strong battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones, sound is amazing and they never fall off my head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Have used often when traveling. They sound awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can adjust from quiet to aware. Battery life is great. I’ve mostly used for audio books which makes the experience so real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very nice, Bose I like it very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merry xmas to me !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for use on planes and the mower. Love the sound and can’t hear all the ambient noise when using them. These are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Value Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent headphones for the price. They can pair with two different devices and be used in complete "quiet" mode or permit environmental sound. I recommend these headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones i use it all the time great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent ANC wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have been really great. I've used them on flights, while working out, in coffee shops, and at home. They produce great sound and do an excellent job of active noise cancellation in all those settings. I would recommend these to anyone in the market for a pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at noise canceling, but hurt my head after wearing for a couple of hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met Expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have high expectations for Bose products and these headphones met that expectation for the price range this is in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product for the price Good noise control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    truly not overhyped

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones are truly that great. Have bough other brands, but this one truly out shines the others, Great headphones and if you can get them on SALE, the better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid product. Good quality. Packaging is excellent.

    I would recommend this to a friend