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Customer Ratings & Reviews

Your price for this item is $264.00
The comparable value price is $359.00

Customer reviews

Rating 4.7 out of 5 stars with 3209 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 3,209 reviews
  • Rated 4 out of 5 stars

    Somewhat compatible with OnePlus android

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't if others face this issue or not, but even at 32bit/44,000 hz streaming quality, wired or Bluetooth the speakers crack up at full volume or near to the full volume. Bass is average for now. I'm waiting for its burn in time to complete. Let's see then I'll update this review

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound with one exception

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones have good sound quality but when stopping and/or pausing audio playback, a static noise occurs.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review. When you say "static noise", if you mean you can hear a "noise floor", then this is normal in headphones with active electronics. It shouldn't be audible when your music is playing. If the issue is separate from this, please contact our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great Product and Testing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, really enjoyed the fact that you can test in-store before purchasing. Would shop at BestBuy again for any future audio product needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldn’t get it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was really no noise canceling function in these headphones, they have good sound but a $20 headphone also has good sound and better connectivity.connecting to my phone was not hard but connecting through my phone to use the app was difficult the headphones do feel light but also very delicate like in an instant they could break I did like the hard case that comes with it

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello! We appreciate you sharing your experience with your Bose QuietComfort Headphones. They’re designed to offer legendary noise cancellation, high‑fidelity audio, lightweight comfort, and up to 24 hours of battery life, along with customizable listening modes through the Bose app.

      We’re sorry to hear the noise cancelling, connectivity, and build concerns didn’t meet your expectations, we understand how frustrating that can be. We want to make this right and help you resolve your concern.

      To help resolve these issues, please try the official troubleshooting steps here: https://bose.life/3LUuIvm

      Cedrick - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Faulty BT module (maybe in few batches)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of this - one from Best Buy and another from different outlet. Both had same issues - if I listen for 10 sec, at least for 1 sec is lost. This with iOS devices (both iPad and iPhone and both are with the latest version of iOS and both are 1 yr older generation). I ended up returning both. I bought another one few months back for my daughter and that one works perfectly. So some batch possibly have faulty BT module or so.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We are so thrilled to hear that your daughter is enjoying our Noise Cancelling Headphones and that they’re working perfectly for her. We truly appreciate your feedback. If you ever experience the issue again, we’ve put together some troubleshooting steps that may help in the future. Kindly click the link below to check them out. https://bit.ly/4pQDatr

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Best wireless head phone I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hadphones, i got them 6 years ago, still performing as the day one, i just changed the ear cushions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THESE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones!! I really love how you can switch between devices using the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose QC latest model is the best for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise reduction is the best I have experienced with any over-the-air headphones including an older release of this Bose model and Beats Solos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deals, great sound perfect upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade to the latest version. Good deals! Thats what makes me Loyal shopper at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely love it…. I carry this my bose everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service epic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I end up returning it because I already I have another color. The service at the grand river store is epic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones are the best headphones ever, I’m very elated about the purchase I made and will definitely buy other Bose devices in the near future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Bose headsets. However…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. However, I’m not very happy you emailed me with a $100 dollar price drop offer from what I paid. Guess timing is everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graduation gift. Great value for price. Grandson has had these before and loves them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!! I was nervous since this was my first big purchase on headphones but glad I made the right choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for someone else, but she really likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my brother in-law as a birthday gift and he's enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Casual User

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of quality headphones. When it comes to gym might fall off your head when laying on a bench

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not loud enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my girlfriend for her birthday and she says the sound is not loud enough for her so she cannot enjoy this product

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tekran.
      Thank you for your post. If the volume level heard from your product is faint or quieter than normal, try the steps on this page: https://bose.life/45DEfyp. If you require further assistance, feel free to get in touch with us at https://bose.life/3BgUIIU. We would love to help.
      JaiSan - Customer Support bose