Customer Ratings & Reviews

I returned this product, poor construction on the headset ear piece cover fell off several times, too much of a hassle.

This is an upgrade for me from the Bose QC35 series. To put it bluntly, what can I say about the new QuietComfort headphones that Bose hasn’t already consistently proven? I am by no means an audiophile, but I can confirm that the audio quality is excellent. From music on my phone to 5.1 surround sound on Netflix, I’ve enjoyed every moment of listening to this headset. It has a remarkable amount of bass response even without the EQ being turned up. Fit and finish are equally on brand – the overall weight is just right, and I don’t find it exerting too much pressure between my ears (eyeglasses are still personally out for me as it messes with the seal for noise cancelling). Compared to the QC35 I will say I was truly pleased to see USB-C charging versus micro-USB. I can finally unify all my cables to the single modern standard. Noise cancelling is as expected; you can expect the drone of an airplane engine and other similar “stable” sounds to be easily filtered. Sudden sounds like doors closing are always going to be problems for noise cancelling technology, these headphones are no exception, but they do succeed in quieting it down to a reasonable level. Voices seemingly would fit into the same category as sudden sounds, and yet the QuietComfort headphones easily exceed the previous generation in silencing those noises. Sometimes my wife thinks I am ignoring her while I am wearing them, when in truth I really did not even hear her and would have been hard pressed to even know she was talking to me unless I was looking at her lips moving. I keep wanting to leave apps and firmware out of my reviews – they can be (and hopefully are) updated long after the review and it is not fair to have readers depending on functionality or shying away from products that have since improved their offerings. But here I go anyway. Cheerfully gone is the direct integration with Google Assistant and Amazon Alexa accessed by holding the button on the left ear cup – it has now been relegated to a long press of the button in the middle of the right ear cup grouping of buttons. The QC35 series shoved this in your face consistently and it always felt supremely weird for me to be talking to my headphones asking for it to change tracks or whatnot. That functionality has now been replaced with either a battery annunciation or a connection to Spotify. The Spotify link is interesting – with the app opened and music paused, a long press here will resume the music (just as the middle button on the right side does). Long pressing it again will have Spotify randomly bounce to one of your saved playlists. It’s neat, but I think I’ll use it just as much as I used the assistant functionality in the previous generation of headphones. Out of the box I will note that I have heard a few stutters over Bluetooth. Nothing terrible and I’m sure the use of a wired connection (included) would solve it entirely. I had thought that it was related to the multipoint connection functionality offered but disabling it didn’t seem to have an effect. Other small complaints – to use these headphones, you need to migrate from the Bose Connect app to the Bose Music app. It is somewhat frustrating to have to install a second app by the same brand to fully realize a new set of headphones that is incompatible with the older generation, meaning you now need two apps if you have an older pair of headphones (like workout earbuds). Also, Bose has added a new string note when it turns on and off. The first time it is really cool and makes you feel like you got the value paid for these. After the second time it turns somewhat annoying. The previous generation was silent and would just start talking to you about connections when it turned on, this one seems to want to flaunt that it turned on prior to doing the connection announcement. Bose has done their best to pack a ton of functionality into this headset. Given this review picks up well into the early adopter phase in its lifecycle I have no doubt that Bose will fix these few small teething issues. Seeing the improvements from the QC35 and knowing the firmware upgrades that come with the brand, I have no issue giving this headset five stars. The only complaints I have are so minor that I can learn to live with it.

This is Bose's newest iteration of their active noise cancelling headphones. Moving away from the naming scheme of QCnn, these are now just called QuietComfort, so it can be a little confusing when searching for these headphones. Overall, initial impressions are great. If coming into this without any prior knowledge of previous models, these win in several categories ranging from its active noise cancellation to the overall comfort and sound of the unit. As with their previous models, these are one of the most comfortable headphones I have ever worn. The padding is soft, but not too soft that it will feel loose when wearing them. The headphones are light enough that you will not feel any fatigue from long hours of wearing them. Functionality of this headphone is simple, yet not lacking. While it does not have touch gestures like the ones from Sony, you have the buttons to control volume and play/pause. Double click to go to next, and triple to go to previous. Answer and decline phone calls with the same button using single tap or long hold. The active button allows you to disable the noise cancelling and hear outside noise in addition to activate voice assistant. This can be a little overwhelming and you will definitely forget some of the controls if you don't use these features often, but they do allow for a phone free experience. If you are coming in from previous models, then this will feel right at home. In terms of active noise cancellation, it is one of the best in class. This will essentially block all noise regarding conversation/background noise. What is most impressive is how it can make the power tools I have running at 90+ decibels sound whisper quiet. All of this was observed without music, once you add in even a little music you become completely separated from the outside world. In terms of sound, it is acceptable. Out of the box, it is a little bass heavy but not overwhelming. The trebles still come through as needed, but not as clear if listening to stuff like classical piano music. This can be compensated through their equalizer app, so not all is lost. Bluetooth connection is also seamless. You can simultaneously connect to multiple devices, and the headphones will also switch between which ever device is playing music. To conclude, these are still one of the best active noise cancelling headphones on the market. While not a significant upgrade from its previous models, it is still a great recommendation if coming in fresh. You will be hard pressed to find disappointment from these headphones.

Do not buy these. Sound is terrible. Connectivity is choppy. Cheap materials. Huge disappointment.

I have always been a fan of Bose speakers and headphones. I believe they are leading the way when it comes to audio. The Bose QC over the ear head phones are no exception to this. This is my first pair of Bose over the ear headphones, but I have always wanted a pair because the ones I have tried in the past felt so great on my head. Starting with the design of them. These headphones are lightweight and very comfortable to wear for long periods of time. They charge via USB-C which is convenient because it means you do not need to carry an extra proprietary charger. However, this is not to much of an issue since they have a rated battery life of 24 hours. The battery can last easily all week with moderate use on my commute to and from work. I love the case that is included with them. It is made of premium materials and has a mix of hard and soft materials to protect them inside of a bag. I also like the size of the case and how the headphones fold up so that they do not take up much space. One of the features Bose is known for is their noise canceling. I think it is on par with other flagship headphones I have used in the past. I mainly use them when commuting on the train or when I am flying on an airplane. The noise canceling makes you feel you are away from the surrounding chaos. The audio quality is very crisp and clear. The companion app allows you to change both the noise canceling and the audio settings. It even includes a pass-through mode that allows you to hear stuff in your surroundings if you would like to be more aware of what is around you. These are not my preferred method for talking on the phone, but it works as long as you are not in a noisy area. I believe these headphones are really targeted at people who want the best sound quality and noise canceling. If you are someone who travels and commutes a lot I would highly recommend them. They are even great if you work in a noise place and want to isolate the surrounding noise.

They were comfortable but not as loud or clear as the beats headphones. Nice size for over ears.

Not good quality, I hear a little static while using at times

I feel like really nice headphones are a total luxury item for me. I have a simple pair that has been "getting the job done" and allowing me to watch a show in bed, without waking my husband, or let me hear a new song or two and they have been fine. I've been toying with getting myself a new pair of good headphones (my last ones were Bose and lasted from 2016 until about a year ago when my son starting "sharing" them with me) and I am SO GLAD that I did and that I chose the beautiful pair! I charged them up and turned them on this weekend and walked all over my house cleaning and never had any issues with them slipping, in fact they are so comfortable that I really did forget they were on my head a few times! I used the vacuum and while I could see that the noise from it, really ticked everyone else in the living room off, I was having a grand ole time and was completely unbothered! I cleaned up spilled litter in the laundry room and not even that clanking interrupted my "jams". Speaking of my "jams", the moment that I put them on and chose a song to try them out, I was blown away by how beautiful the standard mix was! I haven't adjusted anything and I have been enjoying the most beautiful bass, that you can feel and hear but it does not overwhelm the treble and/or singing at all... just a total chef's kiss, right out of the packaging!

These Bose QuietComfort headphones are the best. I travel back and forth often to Europe and have trouble sleeping. With these, I was able to cancel out the airplane noise, comfortably nap, and watch movies. Even after 8+ hours, my ears didn’t hurt at all. I love these headphones and now my husband tries stealing them whenever I’m not using it! Also, it has amazing battery life - haven’t had to charge it yet since taking 3 trips.

My Son did not like the headphones and were returned.

I bought these in hopes of upgrading my $80 Soundcore by Anker headphones from Amazon that I bought 3 years ago. The only difference i could find between the two pairs of headphone was the fit. The Bose headphones fit more snuglly and securly, I felt like my ears were really suctioned into the sound where as the sound core ones are more loose and leak sound more. Other than that, both pairs of headphones have great sound quality and great battery life. If I didnt have a cheaper pair of headphones to compare them to, i probably would have kept these headphones. Just some food for thought.

They weren't very well... you couldn't connect in calls.

Great sound quality; very comfortable; beautiful color

They don’t work. They won’t power on even though it’s been charging overnight. Will not connect.

I'm obsessed with these headphones! The sound quality is great and the noise cancellation works incredibly well. They hold charge for a very long time too. They were exactly what I was looking for, and fit very comfortably too! Also a great deal compared to other similar headphones on the market. I'd definitely recommend

I was pleasantly surprised by the Bose Quiet Comfort Noise Cancelling headphones. Maybe not for the reasons you think, but let’s talk about that. I work from home and spend a majority of my working hours on calls or in meetings. I wear over the ear headphones most of the day to facilitate those calls. What’s important is that when I’m off the call, I also listen to music to do actual work. This is where Bose comes in with their offerings of this noise cancelling over the ear headphones. These headphones are folding headphones which fit very compactly in it’s rigid carrying case. The soft leather and plushy makeup of the headphone cushions help seal around your ears while also being breathable to the skin for longer wear sessions. The clamp pressure on my head I find is reasonable and keeps them from moving around with normal use. The same material and plush is also on the head rest and go mostly unnoticed, although I currently have a lot of hair helping it out, still very comfortable. I’m surprised at how much I actually missed having buttons that are easily identifiable and placed intuitively so you can quickly find and do the thing you want to do. On the right earcup is where you’ll find most of the action. Volume up, volume down, and a center button that does the play, pause, back, skip functions with single, double, and triple presses. You can push and hold to get your phones voice assistant as well. There’s a power switch on the outside of the cup which also acts as a pairing switch. On the left is your noise canceling toggle and a long press will give you battery life via a voice feedback. All of these are very easy to find as your finger naturally falls into the ridge that runs from front to back where the headband connects to the ear cuffs. It’s also comforting not to be overwhelmed with similar feel buttons that you have to memorize or through trial and error, hit the ones a few times before you find the right one. The sound is fantastic. I like to preface that I’m not an audiophile but do enjoy music while I’m working, exercising, or doing house work. I prefer headphones that favor a heavier bass sound while still coming in crisp at higher volumes. I was not disappointed in the volume or quality of sound. At higher volumes the sound stage comes across loud and clear, you get the deep rumble of the bass while other instrumentals are balanced behind it. It helps me to find my sound preference by having an EQ on the Bose Music app. While you’re not spoiled for choice, there are a few presets you can select to increase or decrease Bass and Treble. The only downside is you’re only given 3 sliders to adjust the sound. This is probably good for most but I’d at least like to have the option to do more fine tuning. Noise Canceling works well. I’ve compared them to a few other noise canceling devices and it seems to be on-par with those. Over the ear headphones, because of things like glasses, hair, head shape and size, can be very subjective because those things affect the amount of ambient sound that make it to the ear. The soft plushy ear cushions help but they’re not perfect and that’s ok. The headphones work great to drown out the cat’s water fountain, the hum of the refrigerator, and other noises your home makes without you knowing it to provide nearly perfect silence. You do get some of the pressure that is felt from noise canceling, I did notice that it seemed a bit more prominent in that department but not uncomfortable. What it does well is the aware setting which allows sound around you to feel more natural and not muffled as if you’re wearing headphones. The ear cuffs each have two grill cutouts which I would assume house the microphones that make all of this possible and blend in nicely with the headphone design. The Bose Music app aside from an EQ also allows control of all kinds of other features. You can use the app to change from quiet to aware modes. Also, because these support multi-point connection, you can toggle between your paired devices manually (they do this automatically, depending on which device is playing music). You can also toggle the shortcut button to use functions of Spotify instead of switching noise canceling modes. Then there’s other settings which allow you to control auto-power off timer, firmware update, toggling voice prompts, how much of your self you can hear in a call, as well as other options and support. As for build quality, there’s a lot of plastic on these which is necessary to provide lightweight comfort, but there’s metal where it counts. The headband appears to be reinforced with metal and the main hinges for folding the headphones are metal as well. The plastic doesn’t feel cheap or flimsy and I would imagine it would live up to some abuse. My final thoughts: The included case is small enough to easily throw into a carry on bag or backpack. It has an inside pocket for storing cables and the inner lining is soft. The included headphone cable matches the color of the headphones which is a nice touch. I did find that I couldn’t charge and play music at the same time which seems like an easy enough thing to do but a lot of headphones, for what I can only assume is technical reasons, don’t do this. These headphones look great, sound great, offer good noise canceling, intuitive controls. Easy to recommend.

I love this look and the features but the microphone is terrible.

Great sound quality, very comfortable headphones I love the immersive audio feature. The noise cancelling from Bose has always been top notch. Have had no problems with connection and the Bose app takes care of the updates and other features. Battery life is nearly all day. I’ve owned many Bose products and have been very satisfied

I loved these headphones. The sound quality is super nice and they are extremely comfortable on my head and ears. They charge very quickly and the charge lasts for a very long time. The only con is the leakage is pretty noticeable but that just means everyone around will be able to enjoy my great taste in music!

The sound is consistently high quality and I really value the noise cancellation aspect of these headphones; it really makes for an immersive sound. They are also just the right weight for me, and I find I don’t get ear fatigue from the over-ear build of these headphones. Again, Bose always delivers!