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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $359.00

Customer reviews

Rating 4.8 out of 5 stars with 3292 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,292 reviews
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, battery life is good, very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Boss head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boss head set preformed beyond my expectations. The audio is rich and full. You experience the full range of sound. Base,treble and mid range can be heard. Sound is balanced. The sound damping is outstanding. I would recommend them to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought these then bought 2 more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed these Bose noise canceling speakers so much that I bought two more pairs for my siblings. They are comfortable, and I can set them in two different modes either aware or noise dampening. The noise dampening works great for when I want to block out the world. They are a little uncomfortable to sleep in if you are a side sleeper, not a problem if you are a back sleeper like me. Mostly I like wearing them on airplanes or other common areas. Definitely would recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Used on a very long international flight and the sound quality, noise cancellation, and battery life were superb.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy - incredibly disappointed. Bose CX - love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is 50% for best buy and the other 50% for Bose. Headphones are incredibly comfortable and the sound quality is great, HOWEVER, they glitch a lot and they have connectivity issues. At times, I would be listening to music on a phone and then suddenly the music would cut off for seconds only to come back moments later. On the computer, it's even worse, and they disconnect various times. Granted, this could be a problem with just my particular headphone, but upon going to Best Buy after speaking to a CX representative online, they told me they couldn't do anything about it because it was past the return date, despite telling me online that a store manager could potentially help me given my circumstances. Respectfully, I think there should be more consideration for people wanting to return items that are faulty and this expensive. Bose CX have been very helpful so far though, so love them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi SamanthaZ, thank you for sharing your detailed feedback. We’re glad to hear you find the headphones comfortable with great sound quality, but we’re sorry to learn about the glitches and connectivity issues you’ve experienced. When using multipoint, a secondary Bluetooth device may receive a text or email notification and attempt to broadcast audio to your product. This can interrupt the primary Bluetooth connection and affect bandwidth, causing intermittent audio or sporadic disconnections.

      To help eliminate these interruptions, we recommend turning off Bluetooth on your secondary device while connected to your Bose product. You can also check out this helpful link for additional troubleshooting steps: https://bose.life/4aYEk2C

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Fav Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design Love the confort Great sound And you can use a wire to connect if it doesn't have enought battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve owned. Sound great and work amazing. Love the battery life and the color choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancelling feature! Sound quality is excellent and with the Bose app you can tweak your experience with the equalizer. I have it connected to multiple devices and it connects automatically to whichever device I’m on. Very comfortable to wear, not overly heavy or too much pressure on ears or head. 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent I love them for flying. They helped my ears so much when we were in the air. I struggled with the air pressures so I am able to wear my earplugs and these headphones over the top of them and I can still hear my music no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hardly ever see her without them on these days. They were her favorite color and I often see her laughing and walking around hands free with it on. She happily gave me her Apple headphones for these. She can’t hear me when I call out to her but that’s okay. That’s what they were meant for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about wearing this for long haul flights but it’s sooooo comfortable! I suffer from migraines and usually can’t find over the ear phones that don’t trigger it. I decided to give this a try and it’s great! The battery life is incredible! I’m a long time QC customer (the in ear versions) and am now equally happy with the over the ear version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the Bose!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully designed, comfortable and most importantly the sound is crisp, clear, and the bass is thumpin’! Noise cancellation is the best in the business. Those are the pros — the only downside — and this is very slightly nitpicking — the buttons on the side of the headphones can sometimes get confusing and they are easy to touch by accident. Those negatives subside over time as you get used to owning them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these. Great for sound proofing, and long battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable for hours

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, especially with the angle of the speakers. Noise cancellation is great, but I wish there was on "off" mode that doesn't have noise canceling or awareness on. Got these on sale for $230 which I think is a more appropriate price point than the $360 list price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing wireless headphones. Noise cancellation is very effective and comes with impressive battery life. Seamlessly conncts with more than ine devise and easy to switch. Sound quality is superior and bery comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable. Easy to use. Great sound quality. Battery life is long. Easily connects to Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound. Comfortable to wear. Great value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cute, good sound, good noise canceling

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great noise canceling. falls off a little but sounds good cute color. cute case it comes it. I loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of Bose noise canceling headphones. This new version is more comfortable and even more effective than my old ones which lasted for nearly 20 years. I love listening to my music on these and I love being able to tune out all the noise on an airplane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are so very comfortable. The soft phone around the ears makes them wearable all day. They definitely are noise canceling. I used them on airplane flights and able to drown out all the noise. Best purchase ever.

    I would recommend this to a friend