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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3315 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 3,315 reviews
  • Rated 5 out of 5 stars

    Awesome Headphones!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort headphones are a game changer! The noise-canceling is top-notch, blocking out distractions completely, while the sound quality is crystal clear with rich bass. They're incredibly comfortable—lightweight and soft, I can wear them for hours without any discomfort. The battery life is impressive, lasting all day, and the Bluetooth connection is solid. If you want premium audio and ultimate comfort, these are absolutely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to these from a $40 pair I got a few years ago which had pretty good noise cancellation, or so I thought... but I was blown away with how well these Bose QC's cancel outside noise! They block out office noise, trash trucks and even a leaf blower right outside my window. If I want to hear outside sounds, the app has a mode to let in ambient sound. At first I didn't even use the app, but to tweak EQ settings and check battery life you'll need the app. The sound quality is great, and battery life seems very good so far. The ear pads fit well and surround my ears completely in order to lock out noise from outside. After an hour or two, the ear pads or head band might start to hurt a little, but I just reposition the headphones and it usually makes it better. Just a couple minor annoyances: you can't just turn the headphones on to get noise blocking, as it gives a voice reminder over and over while trying to connect. But, you can connect via Bluetooth and then disconnect, and it will block outside noise without the voice warnings. Also, it would be nice if the app let you customize button functions so you could check the battery or activate or deactivate ambient sounds via the button. But overall, these are excellent headphones and well worth the investment!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my headphones since the end of November I believe and the times I’ve used it have been maybe not over 6 times because I use my AirPods, and so usage has been very minimal and they haven’t even left my house once , yet, they look broken and flimsy, it does not have sound cancellation and I can hear noise after I wear them, when I place a call and I have the tv on, I have to turn it off because people can’t hear me, I’ve had beats by DRE but I would not recommend these, at all.. I’m not expert but this is solely out of experience and people deserve to know from experience, I will be returning.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Diana,

      We're truly sorry to hear about your experience with the QuietComfort headphones. What you have described certainly isn't descriptive of what we would expect especially after such a short period of time.

      The headphones feature active noise cancellation so must be charged and powered on to cancel exterior noise. This works best with sounds that are constant, quick/sharp/fast sounds are more likely to be heard if you're not listening to music, albeit at a low level.

      Jeff - Bose Customer Support bose

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Zero Fatigue!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending some time with these headphones, I can confidently say they are my absolute favorite. They are very comfortable for long-term use. They fit completely over my ears, so I experience zero fatigue. The ear pads and the headrest pad are insanely soft. These are perfect for long sessions at your desk or listening to music on the go. I work so much at my desk with work, school, and then video games; these are a perfect all-around fit. The all-day battery actually lasts all day long. I've noticed they also hold a charge really well. I left them at 70%, and two days later, when I turned them back on, they were still at 70%. They connected seamlessly to my iPhone. If you have the battery level widget on, these will display their battery level along with your other connected devices, which I love. Of course, they will work with Android as well. I recommend downloading the Bose Music app to have the best possible experience with these headphones. The noise cancellation is top tier. They do a great job of blocking out any unwanted noise. The carrying case they come with is great quality, and it comes with a little pouch where you can store the charger and the included 3.5 mm to 2.5 mm audio cable. There's also a small tag in the case that guides you on how to fold your headphones so that they fit in the case perfectly. I love these headphones! They're my new daily driver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve wanted these headphones for a long time, and now that I have them, they 100% lived up to my expectations. I love these headphones! If you’re on the fence, just get them! The sound quality is amazing, they are comfortable, not too big, and I can move my head around while listening to them without worrying about them slipping off. They are lightweight, but still feel like quality headphones.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Does not fail to impress!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Wireless Noise Canceling over the ear headphones are a must! I cannot believe the quality of these headphones and the big difference it has among other competitors. The headphones are light weight and are packaged in a black case with its charger and a wire to connect onto any device. Very smooth on the cushions and comfortable on the ear just like the name suggests. It blocks out almost all the background noise so the user can immerse themselves into the world of music or what they are watching. The device also recommends the Bose Music App, which allows you to customize the sound quality to your personal liking. The headphones include a bluetooth option and the wired option to connect on any device. It also has buttons to control the volume and skip or pause. They adjust very well and do not fall or move from the head even with doing hard cardio or workouts. Bose honestly always comes through with each release of a product but these are such a must for students. These headphones allow for study time without interruptions and gives you a moment of complete relaxation. I would definitely recommend these to any college student if they are able to pay that extra penny. It is a product that is worth its price and especially with the details it comes with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, Excelent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love these headphones. I love the color, I love the fit, I love the sound, love the battery life, and I love how easy they are to hook up. They are extremely comfortable and so easy to put back up in their case. I kept all the padding that came with them, and I put them away after every use. I considered other headphones and really took my time making a choice and I couldn't be happier with these. I ordered them online and even got them sooner than promised. They have wonderful noice cancelling as well. My husband gets a little disturbed I can't hear him talking to me just across the room, so he has to talk louder. That's my only gauge right now. Thank you Bose and thank you Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Audio is top notch but…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio is top notch like most things Bose, however, I really wish there were more bass. The overall sound profile is very clear and balanced, which is great for vocals and instruments, but if you’re someone who likes a bit of extra thump for hip-hop, EDM, or action movies, these might feel a little polite in the low end. That said, the noise canceling is fantastic — it blocks out everything from airplane engines to chatty coworkers without making your ears feel pressurized. The comfort level is exactly what the name promises: plush ear cups, lightweight build, and a fit that stays comfortable for hours on end. The battery life is solid too, easily lasting through long flights or workdays. Connectivity is smooth, with a reliable Bluetooth connection and easy pairing, plus the physical controls are intuitive and clicky, which I prefer over finicky touch gestures. The companion app lets you tweak a few things, but I’d love to see more EQ customization to help boost that missing bass. Overall, if you value clear audio, premium build, and best-in-class noise canceling, these are worth the price — just know they lean more towards a neutral sound rather than bass-heavy headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a ton of reviews on lots of different headphones before deciding on these without having tried any of them on in store beforehand. These Bose headphones are fantastic! They are light, super comfortable to wear and the music sounds great. I love that they fit over my entire ear too! The airpods I have started to really bother me and I just got some new ear piercings that the airpods would’ve irritated. These headphones fit the bill of what I was looking for. The battery lasts awhile too; havent had to charge them yet in the week I’ve had them. I was at Best Buy a few days ago and tried on the headphones they had there, I’m really happy I chose these and have zero regrets. I’d absolutely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for air travel as an alternative to earbuds. The noise cancelling isn't perfect but it is more than sufficient to enjoy movies or music for hours, and the aware mode is fair but not amazing. Battery life is adequate at ~20 hours. It charges quickly enough that I've never had a problem. Comfort level is high. I'm a big fan of mesh ear cups for breathability so I was a bit leery at first, but I'm good with the QuietComfort headphones for hours at a time. Also, I have a large head and they fit well without pinching. My biggest complaint about these headphones is that they don't support simultaneous wired and Bluetooth connections so it does not work for console gaming while running voice chat though my phone. Overall excellent product, 8.5/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality with strong noise cancellation. Very comfortable for long use, easy to connect, and battery life is impressive. Definitely worth it and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cans, But the Predecessors Were Better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The QCs are a venerable line of headphones. I've owned them since the wired versions (QC25.) You can always count on them for their light weight, hours-long comfort, solid audio presentation, long battery life, and most importantly, class-leading ANC. I really wanted to like these, and I was dead set on keeping them. However, they were ultimately not for me. My physiology has changed in that anything clamped to my head for a long time will give me a headache. Thus, I advise that you try these on for an extended period of time before buying them.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your detailed feedback and your long-standing loyalty to the QCs. It’s wonderful to hear how much you appreciate their lightweight design, comfort, sound quality, and top-tier ANC. We understand that everyone’s preferences and physiology are different, and it’s important to find the right fit for you. Your advice to try them on for an extended period before purchasing is very valuable and helpful for other customers. If you ever decide to explore other models or need assistance, please don’t hesitate to reach out. We appreciate your insights and your continued support! bose

  • Rated 5 out of 5 stars

    Bose QuietComfort Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound cancellation is so good that, on multiple occasions, my spouse hasn’t been able to get my attention while listening to music or gaming. The sound quality is very nice as well. The basses are deep and over all is very crisp. There’s also a nice feature that allows the headphones to connect to multiple Bluetooth devices at once. It can be set to prioritize one, and switches to the second device if nothing is coming through from the primary device. The battery life is good too. I haven’t had to charge them too often, unless I forget to turn them off. The only con I can think of for these headphones are that they don’t have a feature to automatically shut off if there is no sound input for some time, otherwise these are really really nice headphones and I’ll be getting my spouse a pair in their favorite color

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Unrivaled ANC and Comfort!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For as long as I've been traveling, my ANC headset manufacturer of choice has always been Bose. I've tried other active noise cancelling headphones in the past and they've never quite performed as well. Very few headsets have also been as comfortable; especially for prolonged flights. After using these new Bose QuietComfort headphones, I'm happy to report that Bose is still the king in these departments. As a long time fan of the QuietComfort series of headphones, I love that Bose hasn't deviated from their tried and true formula and has given us much of what we've come to expect while throwing in some minor upgrades. While these new QuietComfort headphones have become my number one choice for travel and commute, I still think that Bose has room for improvement. Starting with the build quality, these new QuietComforts are mainly constructed with a premium plastic material but also house some aluminum components like the adjustable earcup sliders on the sides of the frame. The adjustable sliders have a sturdy ratcheting mechanism that allows the earcups to stay in place even when engaged in physical activity. I wouldn't take these running, but they did a good job staying in place during some heavy resistance training sessions. I love the choice of these lightweight materials by Bose as it makes these the perfect companions for long travel sessions. The memory foam lining on the underside of the frames along with the earcup cushions provide unrivaled comfort. I've had the pleasure of trying several comfortable headsets in the last couple of years but this new model of QuietComforts are in their own league. The leather cushions on the earcups are soft and malleable but have enough firmness to quickly return to their shape. They are also very breathable. I never found my ears getting sweaty or clammy during long listening sessions. In terms of audio performance, these QuietComfort headphones provide a premium HiFi experience that you can enjoy for hours on end with virtually no head fatigue. These QuietComforts have a very open and somewhat airy soundstage, which is impressive considering these are closed back headphones. The mids and highs come across very clear and there is a decent amount of separation between them. Instruments are easily discernable and vocals also sound full and organic. While I've noticed that Bose did slightly improve upon the low frequency on these new QuietComforts from it's predecessors, I would have liked to have seen just a tad more bass whilst still retaining the rest of it's default soundstage. While you can download the "Bose Music" app and select the "Bass Boost" preset to increase the amount of bass, I noticed that this preset tended to muddle the mids and highs quite a bit. As someone who will be using these headphones a lot while watching movies and playing video games on my travels, the added bass while still retaining those beautiful mids and highs would have been much appreciated. Despite this minor gripe, movies and music of all genres still sounded great. The active noise cancelling remains extremely impressive as always. The Bose Music app now allows you to tune the level of ANC depending on your environment in case you have important things going on around you. Up until now, this is something that you haven't been able to do on prior QuietComfort series headphones. When it came to the bluetooth performance, the QuietComforts performed well by providing a constant connection with minimal distortion within a range of about 30-35 feet. The QuietComfort headphones also support multi-point connection for up to two devices. Switching between bluetooth sources was seamless for me and I never ran into any issues. For the most seamless transitions, I recommend pausing the current source that you're using, and then pressing play on the source that you're switching to. This worked flawlessly for me every time. The one thing I would have liked for Bose to improve upon in this category is the bluetooth version. These QuietComforts are still using Bluetooth 5.1. I've noticed that other flagship competitor headphones are already utilizing bluetooth version 5.3. Bluetooth 5.3 takes advantage of neat features like reducing the device's power consumption by discarding repeated data packets or optimizing data transfers which reduces the chances of data being lost. Lastly, I would have liked to have seen higher bitrate codec support like aptX HD or LDAC. However, they seem to only support the standard AAC and SBC codecs. Overall, these are great sounding headphones with some of the best ANC on the market. They're also the most comfortable headphones that I've used to date. These would make an excellent travel companion on long flights, subway/train commutes, loud airports, or virtually any environment where you want to tune out the world around you. I still think that Bose has some minor improvements to make in regards to including the latest bluetooth technology and codecs. I also would like to see the default soundstage tuned with a little more bass in the low end in future QuietComfort versions. Despite these minor gripes, these QuietComfort headphones are a solid offering for those looking for the best ANC experience along with comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for focusing and taking out the background n

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these headphones to help me tune out all of the unnecessary noises. Their quality compared to the QC ultra is minimal in comparison for anyone who isnt familiar with the small details of audio. They fold nicely into their case, and its enjoyable to be able to switch modes to be able to completely tune out or still be aware of your surroundings. Battery life is long, and it can connect to multiple sources at one time. If you wanna watch tv and have your phone connected in case of a phone call, itll do it. The bose app definitely helps with management too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Distractions and Comfy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE these. Sound is great. Noise cancel is life changing for me. Blocks my road noise, office noise and doesnt hurt my head or ears for hours. Love the color. The controls are easy to use. Fold great for travel and hardshell case is great as well. I was able to connect to my phone and my tv with no issue. Battery life so far is ok. My JBLs had an amazing battery life. Couple hours and I am down to 90% with these. Hoping they will last an international flight. My ONLY complaint so far is the design on the ear pad holding brackets. They are tiny tabs and hard to maneuver the ear pieces back into. Not the greatest design. I have smaller hands too. Cant imagine someone with larger hands trying to replace them or get to the serial number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought 2 just in case the discontinue these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound isolation and noise cancellation. It’s like putting a giant pillow over your head. The sound is rich with deep bass and sharp high notes. Excellent volume range. Very compact with an excellent case. I irrationally LOVE the physical on/off switch instead of the usual button you have to hold down for a few seconds to power on/off. Excellent battery life. For pilots, it doubles as an excellent aviation headset with the UFlyMike. I also love how there is a large R and L in each ear cup to help you make sure you put them on right. Comfortable enough to wear all day. Highly recommend, you will not regret buying these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound and great noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones! The sound quality is excellent with deep bass and very clear audio. They are super comfortable even after hours of use, and the battery lasts a long time. What I love the most is how well they block out noise — it really helps me focus and enjoy my music without distractions. Beautiful design and great value for the price. Highly recommend!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Best in Class sound and noise cancelling!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose QuietComfort Wireless Noice Cancelling Over the ear Headphones are a very solid pair of headphones that provide comfortability and premium sound. The headphones are super lightweight, have a solid, premium build, and best in class noise cancelling. If you have not heard a pair of Bose noise cancelling headphones, then you are missing out. There is a reason you see Bose all over airports and traveling in general. At first, you are in disbelief on how quiet the outside world gets when putting on and firing up these headphones. They will allow you to immerse yourself in whatever you are doing, be it work, play, or just to tune out to the outside world. The QC headphones have up to 24 hours on a single charge, and they themselves charge with a USB-C cable, which is now the go to for most electronics devices. If you are in a rush, these headphones can charge for 15 minutes and give you up to 2.5 hours of playback time. To accompany your headphones, the Bose Music app allows you to pair, and adjust sound controls to your liking in a simple, easy fashion. If you are Spotify user, pressing and holding the Action button, then pressing again to have Spotify offer music suggestions (This is all setup in the Bose Music app). Overall, I believe these are one of the best, if not the best noise cancelling headphones you can buy on the market. Bose has the history and reputation that they have worked hard to earn, and these headphones are the embodiment of this work. You will not be disappoint in these headphones!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good sound and bass. great battery life and perfect pink color too. connects to my phone super quick. wish the volume went louder, only reason 1 star taken off

    I would recommend this to a friend