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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3776 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the exceptional sound quality and the comfortable, lightweight design of these headphones. Users also frequently praise the long-lasting battery life, the attractive color options, and the ease of connectivity and portability. While the vast majority of feedback is positive, a small number of users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 3,776 reviews
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for our son, he loves them, uses them at the gym for his workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a birthday gift for my boyfriend and he absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tight fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great pair of headpones. onlt issue is they fit tight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting a pair of these for a couple years. Well worth the wait!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, I’m obsessed with them. Wear them all the time everywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased :)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones have become a staple to my day to day study and personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose HEAD PHONES

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Well worth the money. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my son. He is very excited and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and really helpful for my neurodivergent kiddo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with these I use them for running and they’re amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not noise cancelling!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd return but I was thinking 30 days like most stores, but nope Best Buy has to rope you in with a 14 day return policy. I have them on now, trying to work from home, planes flying overhead, neighbor cutting tile, gardeners running blowers, it's quieter with the headphones on, but I can still hear the noise. And yes, I pushed the "quiet" button.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. We’re sorry to hear about your experience with the Bose QuietComfort Headphones and the return policy at Best Buy. While the headphones are designed to deliver world‑class noise cancellation, performance can vary depending on the environment and fit.

      Since you mentioned using Quiet Mode, we recommend double‑checking that the headphones are updated to the latest firmware through the Bose app. A snug fit around the ears is also essential for optimal noise cancellation, especially in environments with loud, variable sounds like planes or power tools. If you’d like, here’s a helpful support link where we can guide you through additional troubleshooting steps to improve your listening experience. (https://bose.life/4gt1pgk)

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    I like them, but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are extremely comfortable and the sound is good *most* of the time. However, they frequently make crackling noise and the audio is unintelligible. I have to reconnect to fix it. It seems to happen at random, sometimes shortly after I connect them and sometimes hours later.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the QuietComfort Headphones! I'm happy you've been enjoying the comfort and sound of the headphones. The crackling noises you've described could be due to some form of signal disruption. As well as disconnecting and reconnecting, try rebooting the mobile device that's connected to your headphones. If you require further assistance, please contact your local support team, who'll be happy to help. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose. They are perfect. 3rd set we have bought. 3 kids … all happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a pair of the higher end model for myself and got these for my daughter they are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good! We're satisfied! I will always used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyiny my new Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this headphones. Thanks for providing this great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These almost make cardi b sound good. Just kidding, thats impossible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Best Buy good customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The most comfortable pair of headphones I’ve used

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose headphones are something else. Somehow even though they are light as a feather they still feel solid. It was a night and day difference compared to my pair of Hesh ANC that I’ve been using for the last year. Right off the bat, I see why they are high praise for being very comfortable to wear. The moment I put them on they just felt nice compared to all previous headphones I’ve used in the past. This was my first impression before I even fired up a song to test out the quality of the sound output. Not only do they feel and look nice they also sound good. The sound profile it’s perfect for those who enjoy music from all different kinds of genres. The treble is nice and clear with some thumping not earth-shattering bass. With top-notch Active Noise Cancelling, you get to enjoy more of your music while outside noise is being kept away. Bose also allows you to create your own sound profile by adjusting the Bass, Mids, and Treble. Battery life is rated up to 24 hours of usage. Your volume level and having ANC on will have some impact on battery life. So far with my usage I would estimate my numbers to be around 18-20hrs Overall no complaints on my end for the sound quality. MIC quality is good enough for phone calls or video calls. The action button on the left side if you single tap it changes from ANC to awareness mode. If you press down it for a couple of seconds you can either set it to tell you the battery life or start playing your favorite Spotify playlist. Overall for my first pair of Bose headphones, I’m highly impressed. I would have liked to have seen better support for higher-quality codecs support for Android side, instead of having to opt in for the Ultra model. On IOS you do get AAC codec support which so far has been great quality. There’s not much I can say bad about the QuietComfort headphones so far the experience has been great. You get amazing comfort ability for long travel times or just need to focus and mute all distractions while working. I definitely recommend the Bose QuietComfort headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good that’s the best very good test. Very good best the best very good.

    I would recommend this to a friend