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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3750 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the exceptional sound quality and the comfortable, lightweight design of these headphones. Users also frequently praise the long-lasting battery life, the attractive color options, and the ease of connectivity and portability. While the vast majority of feedback is positive, a small number of users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,750 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits snugly and comfortable. The sound is clean and clear. It really does filter out the outside noise.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi DebbieB, thank you so much for sharing your experience with us! We’re delighted to hear that the fit of the Bose QuietComfort Headphones is snug and comfortable, giving you the ease of wearing them for extended periods without any discomfort. It’s wonderful to know that the sound quality comes through clean and clear, allowing you to enjoy your music exactly as it was meant to be heard. We’re also glad that the noise‑cancelling feature is working effectively for you, filtering out outside distractions and creating a truly immersive listening environment. Your feedback highlights the very qualities we strive to deliver, comfort, clarity, and peace of mind, and we’re thrilled that the headphones are meeting your expectations.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Comfortable to wear. Noise cancelation better than any other n c headphones I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    all good (literally)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, good sound quality, good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality is insanely good. They are also super comfortable. favorite headphones i’ve ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Head Phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a musician and I love the sound quality of these headphones. They are super comfortable, and the music is crisp and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love these headphones!!!!! I mainly use them when I go to the gym. They’re very sturdy so they definitely don’t slide off while working out!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than Beats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones. Super comfortable and great sound. The Beats were too tight on my head but these are amazing. A little bit of trouble connecting to my Mac at first, but now works great. Use the app - so helpful

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Very comfortable and noise control. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Light weight, comfortable, and work great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the feels! Super soft and lighttt

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work great, really keep the external noise out and hooked up easily with my devices. I liked these so much I got my mom a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Best Buy - incredibly disappointed. Bose CX - love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is 50% for best buy and the other 50% for Bose. Headphones are incredibly comfortable and the sound quality is great, HOWEVER, they glitch a lot and they have connectivity issues. At times, I would be listening to music on a phone and then suddenly the music would cut off for seconds only to come back moments later. On the computer, it's even worse, and they disconnect various times. Granted, this could be a problem with just my particular headphone, but upon going to Best Buy after speaking to a CX representative online, they told me they couldn't do anything about it because it was past the return date, despite telling me online that a store manager could potentially help me given my circumstances. Respectfully, I think there should be more consideration for people wanting to return items that are faulty and this expensive. Bose CX have been very helpful so far though, so love them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi SamanthaZ, thank you for sharing your detailed feedback. We’re glad to hear you find the headphones comfortable with great sound quality, but we’re sorry to learn about the glitches and connectivity issues you’ve experienced. When using multipoint, a secondary Bluetooth device may receive a text or email notification and attempt to broadcast audio to your product. This can interrupt the primary Bluetooth connection and affect bandwidth, causing intermittent audio or sporadic disconnections.

      To help eliminate these interruptions, we recommend turning off Bluetooth on your secondary device while connected to your Bose product. You can also check out this helpful link for additional troubleshooting steps: https://bose.life/4aYEk2C

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great overall buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were a gift for my mom. I test fitted them and they are super comfy and sound amazing. I would definitely recommend these headphones if you’re looking for comfy high quality headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound and comfort but app can use some work.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not bad at all! Good base but when you use the "Multi device or stream" with multiple bluetooth devices connected via the Bose App on my phone I can't seem to find a way to set a default device. I have it paired to my smart TV and Phone S24 ultra I want the S24 to be the default connected device but no option so I have to open the bose app when near the TV it defaults to. Other than that; great sound quality. Feels great for long use as well even when working out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wireless, over-ear, noise-cancelling Bluetooth headphones on the market. I picked it up during the Thanksgiving sale and have been fascinated by its overall performance and sound quality. Bose has always impressed me, and this time was no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    LOVE!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!! They are so comfortable and the sound quality is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses these to help deal with loud noises, but also to listen to videos. These were an upgrade from an older pair that finally died. She loves that she can use them both wired or wireless. They are comfortable and work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Sound quality

    Rated 5 out of 5 stars

    AMAZING!!! LOVE IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING HEADPHONE. EASY TO USE, VERY MUCH NOISE CANCELLATION. CUTE LILAC PURPLE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airplane bliss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter asked for these for Christmas and she absolutely cannot leave the house for long trips without them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice head phones easy to use, dual Bluetooth channels, great bass, good for music and gaming

    I would recommend this to a friend