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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3863 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers highly value the exceptional sound quality and comfortable design of these headphones, which are frequently highlighted as standout features. Users also appreciate the long-lasting battery life, lightweight build, and the ease with which the device connects to their phones. While the overall experience is overwhelmingly positive, some users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 3,863 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I previously purchased a pair and my wife had to have a pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! I bought them a month ago and I am hooked!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best so far out of all the headphones I have especially the noise canceling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose has

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Bose to work, music, it is the best . Okkkkk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of head phones! Great fornplane rides. Bought my daughter a pair. She loves them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable sound and bass are really amazing top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones on the market. Airplane flights and workouts are incredible now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good headphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphone. Used it in office. It is very easy ro use. Trade-in program in Best buy reduced the price by 25. That is better than Bose com.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin The Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second pair over the past 5 years: great buy, works perfectly for work and play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing, you can use them for the gym and anywhere you go!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancelling. Travel case is convenient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound good, mic bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is awesome but the mic for folks to hear be during a call is not good quality. Either they can't hear me at all or not well.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi,

      I am glad to hear that you love the sound of your QuietComfort headphones, but sorry you are not fully happy during phonecalls. In busy environment, the mic can sometimes pick up outside noises. Move to a different area to avoid interference.

      Best regards, Lau - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not Thrilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set of headphones is definitely not the best Bose product I've ever had. They are difficult to connect to my tablet, and frequently drop the connection. The side buttons don't work well requiring harder and repeated taps to get them to respond. Answering calls is not possible because the speaker doesnt allow the other party to hear me. Pretty unhappy with this purchase.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for reaching out. I'm sorry to hear you're experiencing these issues with your headphones. It sounds frustrating to deal with connection problems, unresponsive buttons, and poor call quality. Have you tried resetting the headphones or updating their firmware? Sometimes these steps can improve performance. I recommend checking this link for troubleshooting steps:

      https://support.bose.com/s/article/updating-the-software-or-firmware-of-your-product-quietcomfort-earbuds-2024?language=en_US

      If the problems persist, it might be worth contacting this link: https://bose.life/contactus

      Kelly - Bose Customer Support. bose

  • Rated 5 out of 5 stars

    $400 Gift card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good one and can i get $400 gift card $400 Gift card

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need better Bluetooth connectivity

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of using this, the sound is great, but when you connect multiple devices, the sound would start cracking when you switch devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprise

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them I wish I ordered when they first came out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped around for headphones and came across Bose headphones. Overall great product and will buy another set of headphones for my spouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone at attracting price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Faster shipping, was priced very attractive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m Glad I found these on sale! My Wife loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New head phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new he a d phone work varry nice wating to get another pair for my grandmother

    I would recommend this to a friend