Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3863 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers highly value the exceptional sound quality and comfortable design of these headphones, which are frequently highlighted as standout features. Users also appreciate the long-lasting battery life, lightweight build, and the ease with which the device connects to their phones. While the overall experience is overwhelmingly positive, some users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 3,863 reviews
  • Rated 5 out of 5 stars

    Great value!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible! No other headphones like it. Loge the openbox policy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Barely pink

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as pink as they look online but still good headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love of beats

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for my grand kids college kids that love a good headset we are a beats family i promise you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Bose down bad. I will always recommend this brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones, So-So Seller.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items is great but be aware of Best Buy's limited price match. This is my second pair and while they are great, Best Buy will only honor a 15 day price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Title

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very smooth purchase. The Best Buy representative quickly helped identify which Bose Headphones were best for my purposes given pricing considerations. Thank you very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Prodcut!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the headphones is very nice and the app that goes with it is easy to use. The only downside is it can be jarring when the noise cancellation takes effect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 percent worth it! Amazing headphones, I use them for the gym!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Previous version was better

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Bose Quiet Comfort headphones before and the sound quality was much better (louder and clearer). The headphones are nice, I just wish the sound was a little louder

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you don't find the QuietComfort Headphones to be loud enough, Benaisa. While we would advise general caution when it comes to excessive volumes, what you can do is make sure the volume on your mobile device (if separate) is turned up sufficiently. It would also be worth pairing a different Bluetooth device to your headphones, to compare the performance there. For any further questions or issues, our support team will be happy to assist you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Too bad so sad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the color but hate the sound quality. I usually wear these headphones for flights and you can hear the music loud and clear. Not a fan of the options you have for listening.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback on the Bose QuietComfort Headphones in Chilled Lilac. We’re glad to hear you love the color, but we’re sorry the sound quality and listening options haven’t met your expectations.

      QuietComfort Headphones offer legendary noise cancellation, high-fidelity sound, and up to 24 hours of battery life in a classic, comfortable design. With customizable listening modes, Quiet and Aware options, plus an audio cable with in-line mic, they’re ready for any situation-even without Bluetooth.

      We truly appreciate your input, as it helps us continue improving both the listening experience and the customization features we provide. Thank you for taking the time to share your feedback.

      NJ - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Wireless Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent in a timely manner. These were Open Box Excellent condition. They lived up to the description. Great way to save some money. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and recommend to everyone a great headset, really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience for Music

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for Music. Go for it! I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bose Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DEFINITELY WORTH IT! AND I GOT IT ON A $120 DISCOUNT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Works better than we expected. Happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones for this price point

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones for this price point. Wpuld definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Best acoustics and best minimise of sounds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entrepreneur

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Bose sound system. The sound control using the app is new compared to 15 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exelent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good....,.....................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift, person loves them and uses them every day.

    I would recommend this to a friend