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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3864 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers highly value the exceptional sound quality and comfortable design of these headphones, which are frequently highlighted as standout features. Users also appreciate the long-lasting battery life, lightweight build, and the ease with which the device connects to their phones. While the overall experience is overwhelmingly positive, some users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 3,864 reviews
  • Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and would recommend. It is definitely a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turn the tv off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy, stupid, spooky, hilarious! Crazy, stupid, spooky, hilarious!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for mi novio. He loves them. A definite upgrade to his Bose. All the features with great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great headphones, not issues at all, quality of the speaker very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Casual User

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of quality headphones. When it comes to gym might fall off your head when laying on a bench

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did work after 1 month

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month o got a constant beeping noise. I sent them back to Bose and they replaced them w a refurbished pair that did it even worse. Beeping starts as soon as I turn them on and continues through songs. They’re supposed to send me another pair and if this one doesn’t work, I’m taking him back and using my geek squad plan to return them. Bose return policy and getting another one is also quite timely. I don’t recommend the product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi LaurieM, thank you for sharing your feedback. We're sorry to hear that you're experiencing issues with your Bose QuietComfort Headphones. We understand how frustrating that can be, and we'd be happy to help you work toward a resolution. To help troubleshoot the issue, please take a look at this helpful guide: https://bose.life/4g6xRna

      If you have any additional questions or concerns regarding the replacement process, we'd be glad to provide further clarification and assistance. Feel free to reach out to us through the link below, and a member of our team will be happy to help: http://bose.life/globalsupport
      We look forward to assisting you and getting this resolved as quickly as possible.

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Boise headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, noise reduction excellent, highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and would again. Great place to shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with them!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hadphones, i got them 6 years ago, still performing as the day one, i just changed the ear cushions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose does not disappoint, best brand for music lover like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service epic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I end up returning it because I already I have another color. The service at the grand river store is epic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service by Best Buy to fulfill the order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been thoroughly enjoying the bose headphones. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas present for my son and at the cheapest price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Satisfied with my purchase. Bose always delivers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Noise canceling not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Noise Canceling feature is quite subtle and non affective. comfort and the sound is good

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi BarryK, thank you for sharing your feedback. We’re glad to hear you enjoy the comfort and sound quality of the headphones. We understand your concern about the noise‑cancelling feature. The QuietComfort Headphones’ noise cancellation can be adjusted to your preference through the Bose app. Please also check your settings in the app to ensure you are in “Quiet” mode rather than “Aware” mode. In “Aware” mode, the external microphones feed outside sounds into the headset, which can make other noises or the noise floor seem louder.

      To help you further, you can check out this helpful guide: https://bose.life/4sCQPqC

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is a great product, when you able to buy it in a sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deals, great sound perfect upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade to the latest version. Good deals! Thats what makes me Loyal shopper at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graduation gift. Great value for price. Grandson has had these before and loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THESE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones!! I really love how you can switch between devices using the app

    I would recommend this to a friend