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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3864 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers highly value the exceptional sound quality and comfortable design of these headphones, which are frequently highlighted as standout features. Users also appreciate the long-lasting battery life, lightweight build, and the ease with which the device connects to their phones. While the overall experience is overwhelmingly positive, some users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,864 reviews
  • Rated 3 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy and pretty good audio quality but I could not get over the fact that the audio was a little muffled/not as clear as my airpod pros. Had to return despite it being better at everything else. For that price point this should not have been an issue at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 pairs for my wife and I for a recent trip! They’re great!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!! I was nervous since this was my first big purchase on headphones but glad I made the right choice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was nice until i got on a plane. Every take off and landing resulted in loud cracks in the ear

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mia,

      I am sorry to hear that you have decided to return your QuietComfort Headphones.

      Excessively noisy environments such as airplanes taking off can overwhelm the microphones used to monitor external frequencies (part of the ANC technology) causing the headphones to crackle or distort.
      So, if you would like to reduce the amount of times this happens we recommend doing your best to move away from the loud noises. For example if you are flying choosing a seat further away from the engines will reduce this effect.

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Smoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would highly recommend this product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, noise cancelling is also good, however your music can be heard around you. Even at a medium sound level. Only thing I dislike about them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Alex, Glad you are enjoying the sound and the noise cancelling of your Bose Quiet Comfort Headphones.

      If you are getting the sound bleeding out from your headphones make sure your ear cushions are nice and secure, and that they are making a nice seal around your ears.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Quality Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a very good purchase. Bought as a Christmas present and my girlfriend loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect birthday gift for my adult daughter. She is very pleased with them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but could be better base on price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great but the feel of the headphones weren’t that great they feel like cheap plastic headphones

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you liked the sound quality of your QuietComfort Headphones, Kimberly! The headphones' build quality is designed to make them durable, however we do of course recommend taking good care of the headphones, to prevent accidental damage. Regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color. A little heavy. Can connect to iPhone easily. Bought it with discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing headphones to use, got them for a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose noise cancelling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten to try them, yet, but Bose never lets me down.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but expensive for what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay, maybe i’m spoiled by my air pod pro’s. But I was expecting serious better sound. They are a little tight on my head. Sound is good, but not amazing. I have a little bose speaker 10+ years ago that has amazing sound so I trusted the brand. My mistake, should have tried out all the options.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there,

      It's great that you've been enjoying Bose products for many years. You can customize the sound for the headphones through the EQ settings, you can find a guide on our website on how to adjust them here: https://bose.life/3CEVJyd
      We'd be happy to help with adjusting the EQ settings, so please reach out: https://bose.life/contact

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Open Box = Great Savings!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Always great value with Best Buy open box items.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not loud enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my girlfriend for her birthday and she says the sound is not loud enough for her so she cannot enjoy this product

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tekran.
      Thank you for your post. If the volume level heard from your product is faint or quieter than normal, try the steps on this page: https://bose.life/45DEfyp. If you require further assistance, feel free to get in touch with us at https://bose.life/3BgUIIU. We would love to help.
      JaiSan - Customer Support bose

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only my fiancee likes..bose..the store sales guy was ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise canceling and comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Bought them as a gift for our daughter-in-love and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for our son, he loves them, uses them at the gym for his workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves them, so I guess they’re good. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quiet comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, good customer service. Happy with the experience

    I would recommend this to a friend