Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3864 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers highly value the exceptional sound quality and comfortable design of these headphones, which are frequently highlighted as standout features. Users also appreciate the long-lasting battery life, lightweight build, and the ease with which the device connects to their phones. While the overall experience is overwhelmingly positive, some users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 3,864 reviews
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Best Buy good customer service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price for the performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price they are not very comfortable, and noise cancelling is not very good either.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi ETHANS! Thank you for taking the time to share your experience. We're sorry to hear that the comfort and noise-cancelling performance of your Bose QuietComfort Headphones haven't fully lived up to your expectations.

      To improve comfort, try adjusting the headband and repositioning the earcups so they sit evenly and securely around your ears. A proper fit can also enhance the effectiveness of the noise cancellation feature.

      For additional recommendations, please review the troubleshooting steps available here:

      https://bose.life/4b5MYLW

      This guide covers noise-cancellation settings, software updates, and other tips to help optimize your listening experience. We hope these suggestions help you get the most out of your QuietComfort Headphones and enjoy them even more.

      Christian - Bose Customer Support bose

  • Rated 5 out of 5 stars

    great ear comfort

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and recommendation. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase for our son

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing!!!! Boss has always been the best, great investment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too quiet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the color and design, but they sounded a but muffled and quiet. had to returb for sennheiser momentum 4’s.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us Kim. We’re delighted to hear you enjoyed the color and design, though we’re sorry the sound quality felt muffled and quiet. Your input is very valuable, it helps us identify where we can improve and ensure our products deliver the experience our customers expect.

      For more tips on getting the best performance, here’s a helpful guide:

      https://bose.life/3NcHAgO

      We truly appreciate you giving our product a try and hope you’ll consider Bose again in the future.

      Gem - Bose Customer Service bose

  • Rated 5 out of 5 stars

    GREAT PRODUCT!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff. Love it, Picasso. I can hear God. The fog is coming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece loves them and uses them every chance she gets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a pair of the higher end model for myself and got these for my daughter they are perfect

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Back to the Basics with Buttons

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Bose QuietComfort Wireless Noise-Canceling Over-the-Ear Headphones for about a week, and I'm here on my thoughts on this premium audio headphones. Design and Comfort The design of these headphones is a blend of sophistication and functionality. Its simple and high functioning. The black finish gives them a timeless and stylish look. The ear cushions are plush and comfortable. I wore them non stop for about 4 hours without any issues or discomfort. They provide an excellent seal around my ears. Sound Quality The audio quality on these headphones is nothing short of spectacular. The sound is crisp, clear, and well-balanced, making every note and instrument stand out. The bass is punchy without being overpowering or distorted, and the trebles are sharp without being harsh or high pitched. Great for when the kids are playing loudly or crying. Just be careful it does a pretty good job of canceling noises. My kids have gotten mad at me for “not listening” to them. Thank you Boses Noise-Canceling The noise-canceling feature is where these headphones truly shine. Great for when the kids are playing loudly or crying. Just be careful it does a pretty good job of canceling noises. My kids have gotten mad at me for “not listening” to them. It's like having a personal soundproofing system. I’ve used these in the office and its really helped me focus and block out the noise. Battery Life In my week of use, I found that the battery life of the Bose QuietComfort headphones is impressive. I've used them for several hours each day, and they've yet to run out of power. I’m getting around 20 hours of usage before runs out. Connectivity and Features Pairing these headphones with my devices was a super easy, and the Bluetooth connection has been stable throughout the week. I like the fact that these headphones had buttons. I’ve had the “touch” headphones and about 50% of the time those were buggy. The button are a big plus. Easy to turn on and off, pair, and increase or decrease the volume. Sometimes keeping it simple is the best way. After one week of using the Bose QuietComfort Wireless Noise-Canceling Over-the-Ear Headphone, I can confidently say that they are a premium audio accessory that lives up to the Bose reputation. The combination of exceptional sound quality, supreme noise-canceling, comfort, and style make them a fantastic choice for anyone looking to elevate their listening experience. Definitely recommend these to anyone looking for a premium headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty neat.........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were given as prizes and the winners love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Great Sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is really good. Love the different settings in it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as supposed to. Doesn’t cancel noise for calls and the noise cancellation is uncomfortable to my ears

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We’re glad to hear the product is working as expected. Proper fit and orientation can make a big difference in both comfort and performance, and we’d be happy to guide you through steps that may help improve your experience: https://bose.life/4psYzss

      Since they are noise‑cancelling headphones, they are designed to isolate sound within the ear to enhance your listening experience. Wearing them for extended periods of time may cause some discomfort, so we recommend taking short breaks to ensure maximum comfort.

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So gooooooooooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless headphones i really like the brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My recent Best Buy experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase experience was excellent and the headphones are superb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bass

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bass and the sounds best headphones ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose is spot-on

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had tremendous success with Bose products!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the beat headphones i have ever used! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product, couldn’t ask for more! I’m in love with them

    I would recommend this to a friend