Customer Ratings & Reviews
- Model:
- 884367-0100
- SKU:
- 13008458
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers highly value the exceptional sound quality and comfortable design of these headphones, which are frequently highlighted as standout features. Users also appreciate the long-lasting battery life, lightweight build, and the ease with which the device connects to their phones. While the overall experience is overwhelmingly positive, some users noted that the volume levels and bass performance could be improved.
This summary was generated by AI based on customer reviews.
Great!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are great! I am giving it a 4 just because the microphone it’s not a 100% but over all really good!
I would recommend this to a friendBose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't cancel out enough noise. I fly a lot and can still here people talking.
I would recommend this to a friendEasy and quick delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item as expected, price was good and arrive super quick
I would recommend this to a friendBose Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color was not what I expected. It is more grey than white.
I would recommend this to a friendQCII
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are great pair of headphones, but feel heavy to use
I would recommend this to a friendWaste of money por me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these Boss headphone for the main reason to be able to hear a very clear sound, for my French but I was a little disappointed. Nothing special I could have done it with regular headphones.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Edna,
I am sorry to hear that you are not fully happy with your QuietComfort Headphones.
Please note that you can adjust the sound of the headphones to your preferences using the Equalizer in the Bose app.
Contact us for further assistance: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Okay headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as I wanted them to be but still good quality
No, I would not recommend this to a friendNot noise cancelling!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd return but I was thinking 30 days like most stores, but nope Best Buy has to rope you in with a 14 day return policy. I have them on now, trying to work from home, planes flying overhead, neighbor cutting tile, gardeners running blowers, it's quieter with the headphones on, but I can still hear the noise. And yes, I pushed the "quiet" button.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. We’re sorry to hear about your experience with the Bose QuietComfort Headphones and the return policy at Best Buy. While the headphones are designed to deliver world‑class noise cancellation, performance can vary depending on the environment and fit.
Since you mentioned using Quiet Mode, we recommend double‑checking that the headphones are updated to the latest firmware through the Bose app. A snug fit around the ears is also essential for optimal noise cancellation, especially in environments with loud, variable sounds like planes or power tools. If you’d like, here’s a helpful support link where we can guide you through additional troubleshooting steps to improve your listening experience. (https://bose.life/4gt1pgk)
Jelyn - Bose Customer Support
Home office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On occasion calls cut in and out. Comfort and quality of the bose brand does not meet expectations
No, I would not recommend this to a friendCannot use for run
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty loose on my head, it is comfortable but cannot be used for winter run
No, I would not recommend this to a friendLove Bose have bought many items over the years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase which I bought two pair as gifts. They were the very worst quality wise, Bose products I’ve ever had. Best Buy has always sold quality products at a fair price, name brand or not, but absolutely tried these out for about 10 min. Sound has horrible a d I believe it was the outside construction pure plastic, thin flimsy plastic that made the sound so horrible, these were An immediate return, we went back to ear buds we have used for travel, a lot of flights and hotels, they never get old. Amazing, quality. We thought these would be nice as we listen to podcasts and movies and sometimes laying in the bed an ear bud falls out but we can easily find in the morning. But these plastic things no match, put your money in something with good sound and lasting quality.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your honest feedback with us, Laura. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you giving our products a try. At Bose, we’re committed to delivering premium sound and lasting quality, and we’d love the opportunity to make things right. If you’re willing to give us another chance, we’ve prepared a helpful guide for this kind of concern. You can access the guide through the link below and see how small changes can make a big difference in your listening experience.
https://bit.ly/4qLr9qe
We hope this helps restore your confidence in Bose and enhances your enjoyment of podcasts, movies, and music.
Gloria - Bose Customer Support
Too big
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a smaller head so they were a bit big. They did not cancel any noise at all also.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Ginam, thank you for sharing your feedback. The Bose QuietComfort Headphones are generally praised for comfort and effective noise cancellation, though fit can vary depending on head size. They are designed with a retractable headband for a better fit, and ensuring they are positioned correctly on your head can definitely help.
The combination of both active and passive noise reduction technologies is designed to block out most sounds. If you’re experiencing issues with noise cancellation, please make sure the headphones are set to Quiet Mode. You can also adjust the noise‑cancelling levels through the Bose app. Here’s a helpful guide you can use to improve your listening experience: https://bose.life/4ozKpHt
Jelyn - Bose Customer Support
Good headphones but the charger cable was missing.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but the charger cable was missing.
I would recommend this to a friendMy headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. I have no complaints, they do everthing i need them to do.
I would recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They wernet very good. I couldn't scroll with them. And the bass wasnt very good.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Kimberly, thank you for sharing your feedback with us. We’re sorry to hear that your QuietComfort Headphones didn’t meet your expectations. Your input is important and helps us improve our products. If you’d like, we can share some tips to optimize the bass for your headphones, please check out this quick guide: https://bose.life/4omkjGe
Just to clarify, QuietComfort Headphones do not have touch or swipe controls. These features are available only on QuietComfort Ultra Headphones (1st and 2nd gen).
Daisy - Bose Customer Support
Beats over Bose
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a week of use, I believed that these were comparable to the Sony XM 4, which I was comparing to the XM 5. If you have a price restriction the Beats are less expensive and offer about 80% of Bose's pleasure for a significantly lower price.
No, I would not recommend this to a friendUnusable on calls - Awful Microphone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While noise canceling is alright, the sound quality is unimpressive. Comparable to the $30 Sony headphones I replaced with these. By far the worst part, and the source of my 1 star review. The microphone is AWFUL. Some of their noise reduction software or something makes it sound like I am constantly walking away from the microphone and very quiet. The worst part about this by far is that its a software issue! Not a mic issue. I thought that Bose was a quality company, and was willing to pay a premium for the headphones. But, this is a disappointment by all means. I can't ever use them for calls and I would never buy it again. Save yourself the money and trouble.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. We’re sorry to hear that the sound and microphone performance of your Bose QuietComfort Headphones did not meet your expectations.
The QuietComfort Headphones are designed to provide world‑class noise cancellation, rich audio performance, and clear voice pickup using an advanced microphone system with noise‑reduction software. We understand how frustrating it can be when call quality is impacted, especially when you rely on the headphones for everyday communication.
For assistance with low microphone volume or call quality, please refer to the troubleshooting steps in the link below.
https://bose.life/3ZMu1ro
https://bose.life/4rz05Lf
Cedrick - Bose Customer Support
Bose Headphone’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of the headphones but the sound quality wasn’t that great. Also, people couldn’t hear me when trying to talk on the phone while using the headphone's. I tried using the cord that came with it and it still didn’t work.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the design of the QuietComfort Headphones! Don't forget you can adjust the basses, mids and trebles via the Equalizer in the Bose app. If people can't hear you on calls, try moving to a quieter environment or contact our support team for further assistance here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Someone missed this one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have brought items in the past saving dollars on open box items. This was the first time the item was not just open box but was repaired and used to a point where this item should not have been allowed to be sold. Very bad look on quality control, y’all have to do better.
No, I would not recommend this to a friendBOSE Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been 5 stars, except my daughter had some issues wearing them with earrings.
I would recommend this to a friend