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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3851 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers highly value the exceptional sound quality and comfortable design of these headphones, which are frequently highlighted as standout features. Users also appreciate the long-lasting battery life, lightweight build, and the ease with which the device connects to their phones. While the overall experience is overwhelmingly positive, some users noted that the volume levels and bass performance could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,851 reviews
  • Rated 5 out of 5 stars

    Bose wireless headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot and these Headphones are great for air travel , great sound crisp n clear with remote buttons, battery last long time , hooks up easily with Bluetooth and announces that your hooked up to your device and states battery power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have for Long Flights

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased specifically for an upcoming international trip and I could not be happier with them. Battery life is great compared to any earbuds out there. They fit well on my head and around my ears. It didn't take long before I forgot I had them on during the flight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose head phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with these so far i like the color the sound is ok but over all nice product and i like how they go over the ear doesnt give you the oain after wearing them for a ling time i just fldont like the quality when you are naking a phone call its hard for the other oerson to hear you some of the time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy - incredibly disappointed. Bose CX - love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is 50% for best buy and the other 50% for Bose. Headphones are incredibly comfortable and the sound quality is great, HOWEVER, they glitch a lot and they have connectivity issues. At times, I would be listening to music on a phone and then suddenly the music would cut off for seconds only to come back moments later. On the computer, it's even worse, and they disconnect various times. Granted, this could be a problem with just my particular headphone, but upon going to Best Buy after speaking to a CX representative online, they told me they couldn't do anything about it because it was past the return date, despite telling me online that a store manager could potentially help me given my circumstances. Respectfully, I think there should be more consideration for people wanting to return items that are faulty and this expensive. Bose CX have been very helpful so far though, so love them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi SamanthaZ, thank you for sharing your detailed feedback. We’re glad to hear you find the headphones comfortable with great sound quality, but we’re sorry to learn about the glitches and connectivity issues you’ve experienced. When using multipoint, a secondary Bluetooth device may receive a text or email notification and attempt to broadcast audio to your product. This can interrupt the primary Bluetooth connection and affect bandwidth, causing intermittent audio or sporadic disconnections.

      To help eliminate these interruptions, we recommend turning off Bluetooth on your secondary device while connected to your Bose product. You can also check out this helpful link for additional troubleshooting steps: https://bose.life/4aYEk2C

      Jelyn - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Wife loves them, but they hurt her ears.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves the ANC. But says she gets ear discomfort after about 45 minutes on her upper ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection to both my tv and phone, and the noise canceling is really efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for the gym and so for they have been absolutely great on everything except that when noice canceling is on the volume stays lower than max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought them for when i go to the gym. literally 10/10 the noise cancellation is amazing and sound quality is great! although they don’t seem to stay charge for super long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Bose Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose headset is so comfortable to wear. When listening to music it sounds very clear like you are there at the live concert. I also really like how you these give you the option to block all background noise. I would recommend these to anyone looking for a great headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and Best Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite wireless headphones. Extremely comfortable and amazing sound quality!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 - 4 Stars

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is very good. Doesn't get as loud as my Sennheiser. Bose cheaped out on the ear muffs. They wear out fast & begin to flake off. Luckily, you can find replacements that wear much better. The problem I had with the Sennheiser is the replacement ear muff just keeps falling off. The factory lasted a while, but fell apart after a couple of years. The Bose works better with the aftermarket ear muff.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Javier, thank you for taking the time to share your detailed feedback. We're glad to hear that you're enjoying the noise cancellation performance of your Bose QuietComfort Headphones. We also appreciate your honest comments regarding the ear cushions. Over time, ear cushions can naturally wear down due to factors such as regular use, humidity, and environmental conditions. We understand how important durability and comfort are to the overall listening experience.

      Your feedback is valuable to us and helps drive improvements to our products and accessories. Rest assured that your comments will be shared directly with our leadership team for review. Thank you again for being a valued Bose customer.

      Klariss – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best headphones I have ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones exceeded my expectations. Insanely comfortable and sound amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headsets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pair of headsets. Extremely comfortable and great sound. Connected to my Windows via bluetooth without issue. These are my office headsets because of the great noice cancellation and clear calls. Would I recommend. . . YES!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery Life and Noise Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Cancellation is great. Battery life is actually impressive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Bluetooth headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable to wear and have superior sound for all genres and music. I am 100% satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sound is amazing and comfort is outstanding! I would 100% recommend these. Oh and color WOW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these daily - at the office i can cancel out noise very well, at home my music sounds very full, and at the studio my tracks come across very clearly when played through these. More comfortable than anything of simlar value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and comfort!!! We enjoy everyday!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good at noise canceling and comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Bose Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality, comfort and ease of use is great! I was comparing this item to other headphones in the same price range, this option is by far better.

    I would recommend this to a friend