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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3394 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,394 reviews
  • Rated 3 out of 5 stars

    Expensive with less features than Bose 700

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has less features than my previously used Bose 700. Hate to find that there was no finger touch controlled voice. More expensive with less features did nt find much difference in sound quality as compared to my old one. There is a slight improvement in noise cancellation.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the QuietComfort Headphones! You can actually use the headphones to access voice control on your mobile device. To do this, press and hold the Multi-function button on the headphones. Please note that you cannot access voice control while on a call. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    too quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the color and design, but they sounded a but muffled and quiet. had to returb for sennheiser momentum 4’s.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us Kim. We’re delighted to hear you enjoyed the color and design, though we’re sorry the sound quality felt muffled and quiet. Your input is very valuable, it helps us identify where we can improve and ensure our products deliver the experience our customers expect.

      For more tips on getting the best performance, here’s a helpful guide:

      https://bose.life/3NcHAgO

      We truly appreciate you giving our product a try and hope you’ll consider Bose again in the future.

      Gem - Bose Customer Service bose

  • Rated 3 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as supposed to. Doesn’t cancel noise for calls and the noise cancellation is uncomfortable to my ears

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We’re glad to hear the product is working as expected. Proper fit and orientation can make a big difference in both comfort and performance, and we’d be happy to guide you through steps that may help improve your experience: https://bose.life/4psYzss

      Since they are noise‑cancelling headphones, they are designed to isolate sound within the ear to enhance your listening experience. Wearing them for extended periods of time may cause some discomfort, so we recommend taking short breaks to ensure maximum comfort.

      Jelyn - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Mid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most comfortable. But audio quality is decent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve purchased, going to get a set for my son as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headset for traveling. The noise cancellation works great on a plane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE, Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose and most of their products. Always surpasses my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect! ideal for long flights and workout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color options are great. Packaging was good and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for the Workout

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Just not the best for the gym. Needed something that wouldn’t move so freely. Seen others with them but didn’t workout for my workout.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Previous version was better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Bose Quiet Comfort headphones before and the sound quality was much better (louder and clearer). The headphones are nice, I just wish the sound was a little louder

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you don't find the QuietComfort Headphones to be loud enough, Benaisa. While we would advise general caution when it comes to excessive volumes, what you can do is make sure the volume on your mobile device (if separate) is turned up sufficiently. It would also be worth pairing a different Bluetooth device to your headphones, to compare the performance there. For any further questions or issues, our support team will be happy to assist you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound is good. Design is nice, but it is easy to fall down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entrepreneur

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Bose sound system. The sound control using the app is new compared to 15 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for friend and they can't stop raving about them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son frist time trying this product , he loves them would not trade them for other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosé headpjonea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The point for charge dont charge well and the conection its medium

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ever. My daughter loves them and would recommend them to everyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them and returned them for the Sony XM5. I really liked the bose for the color cypress green which very pleasing.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear you returned your QuietComfort Headphones, though you did like our product color variants! I would always recommend contacting Bose support first to discuss any issues or concerns that you have, so that we can attempt to resolve these via e.g. troubleshooting. Our team will be more than happy to assist here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best for air travel!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose has the best noise reduction product for air travel. Drowns out all outside noise. If needed, quiet awareness mode allows music enjoyment with the added comfort of safety in your surroundings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones were recommended by a friend. They are comfy

    I would recommend this to a friend