Customer Ratings & Reviews
- Model:
- 884367-1300
- SKU:
- 11066423
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
to a friend
Stopped Working
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and decent noise cancelling but stopped working completely after 2 months
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Michele,
I am glad to hear that you love the sound quality and noise cancellation performance of your QuietComfort Headphones, but sorry they stopped working.
Please don't hesitate to contact our support team, so we can assist you further with your issue: https://bose.life/contact
Best regards,
Lau - Customer Support
Bought open box was extremely defective asked why
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective defective defective defective defective defective effective
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for sharing your feedback. We’re truly sorry to hear that you’re experiencing difficulties with your product. We’d love to learn more about what’s happening and help get things working the way they should.
Please reach out to us directly through this link: https://bose.life/contactus so our team can assist you in exploring possible solutions to your product issue and ensure you’re getting the best performance from your Bose product.
Rein - Bose Customer Support
Great Buy....Small hiccup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great however they don't work on remote talking without a cord, kind of defeats the purpose or getting cordless headphones.
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for choosing our headphones, we're thrilled you find them great! For support regarding the communication issue, please contact our support for quick assistance. You can do so by using this link: https://bose.life/globalsupport.
Kind Regards,
Eric V. - Bose Customer Support
Bose quiet comfort headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift to my aunt and they don’t transmit her voice during a call
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi! Thank you for sharing your experience with the Bose QuietComfort Headphones. We're sorry to hear that you're having issues with the microphone.
Please refer to this guide https://bose.life/3OjXpTh for steps to improve microphone performance. We hope it helps enhance your overall experience with the product!
Rein - Bose Customer Support
Good sound but wouldn't stay firm on my head
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was great but wouldn't stay firm on my head during workouts. Returned...
No, I would not recommend this to a friendEar padding poor quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd pair I bought for my autistic son. He loves them and uses them daily but the strophone around the ear pieces falls a part every time within just a few months of usage. Very expensive to keep having to replace the entire set.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there! Thank you for sharing your experience, we’re truly sorry to hear about the recurring cushion issue. While our products are designed for daily use, performance can vary, and wear and tear often depends on individual usage patterns.
We really appreciate your honest feedback, as it helps us improve. If you have any further questions or need assistance, please don’t hesitate to reach out to our customer support team through this link: https://bose.life/contactus
Sophie - Bose Customer Support
Waste
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these after retiring my QC 35s, and I’m not impressed with these. Better off buying a pair of QC 35 or 45.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Paul,
I am sorry to hear that you are not impressed with the new QuietComfort Headphones.
If you have any questions about this product, or any other products, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Bose Customer Support
Meh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disliked the case, Audio didn’t have the greatest range. Returned for Sony Xm5
No, I would not recommend this to a friendAudio cuts out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In less than a year of ownership and with light use, the audio has started cutting out randomly. I keep it stored in the case when not in use. Premium quality products shouldn't develop issues this quickly.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for sharing your feedback! We're sorry to hear that you're experiencing issues with your QuietComfort Headphones. Intermittent audio can happen due to several factors, including wireless interference, distance from the paired device, low battery levels on either device, or outdated software. Physical obstacles such as walls or metal surfaces can also weaken the signal, and in some cases, protective cases or certain devices may interfere with the connection.
To help you resolve this, here's a troubleshooting guide: http://bose.life/4nh8u3H
Hope it helps!
Jelyn - Bose Customer Support
Not worth buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality and noise cancellation both not good .. returned it
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback on the Bose QuietComfort Headphones. These headphones are designed to deliver legendary noise cancellation and high‑fidelity audio in a comfortable, classic design, with up to 24 hours of battery life to fit any lifestyle. We’re sorry to hear this wasn’t the experience you had.
If you decide to explore Bose headphones again in the future, we have helpful guides available, for tips on enhancing audio quality, you may refer to this link https://bose.life/4tcdWcc
And for guidance on optimizing noise cancellation, you may check this link https://bose.life/3NKhNgi Hope this helps!
Klariss – Bose Customer Support
Good phone but with issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The second that I had bought and came with issues.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey Ana, thank you for sharing your feedback. That’s definitely not the experience we want our customers to have, especially with your QuietComfort Headphones. We'd truly appreciate the chance to better understand the issue you're encountering with your headphones and ensure it performs as expected.
Please reach out to us so we can look into this for you. Visit: https://bose.life/48EXztC
Klariss – Bose Customer Support
The Mic constantly doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Mic doesn't work. People can't hear me during calls. Apart from that everything else is good
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Sheila, I'm sorry to hear that you experienced problems with calls. The fact the caller couldn't hear you may suggest that either something is blocking the microphone port, or your smartphone is incorrectly routing audio. Please check that the call is utilizing the microphone of the headphones during the call and not the smartphone's built-in microphone. If the headphones are selected as the mic source, I suggest unpairing and creating a new connection. Please also try restarting the smartphone.
Still need assistance? We're here to help. Head to https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Unmatched Noise Cancellation, Great Sound Quality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bose has delivered an exceptional product once again with the QuietComfort Wireless Noise Cancelling Over-the-Ear headphones. They come with a travel case, a USB C cable, and an audio cable with a built-in microphone. The setup process is incredibly straightforward, and the headphones work seamlessly straight out of the box. They pair easily with multiple devices and offer a multi-device connection for simultaneous use, making them very convenient. The headphones can be used without the app, though the accompanying Bose mobile application enhances the overall user experience and allows firmware updates. The headphones fit extremely well, seal nicely, and are still lightweight enough to allow listening sessions that last hours. They also have well-placed control buttons, although it may take some time to get used to the multi-function button on the right earcup since it controls various commands, but it quickly becomes intuitive. Using the Bose mobile application, you can customize the left button to open a selected app or perform a task. The build quality is superb, with high-quality plastic that feels solid and robust. Connection wise, you’ll find a USB-C plug for charging and a 3.5mm audio jack that allows for a hard-wired connection. The sound quality is crystal clear across all paired devices. Music wise, endless genres of tracks were played, and the headphones maintain Bose’s signature well-balanced, neutral tone. The call quality is truly impressive, with the mic and audio noise cancelling features working efficiently to reduce background noise and ensure your voice is heard clearly, even in noisy environments. The noise cancellation feature offers several sensitivity settings, with two primary modes - Quiet and Aware. Bose continues to lead the pack with their impressive active noise cancelling technology. The EQ settings are basic, but they are enough to offer a personalized audio experience. In summary, the Bose QuietComfort headphones are an excellent choice for those seeking a premium audio experience, requiring noise cancelling and multi-device connectivity. They effectively minimize moderate background noise, maintain a high-quality audio performance, and uphold voice clarity in noisy environments. Their premium price tag is justified by the superior quality they deliver. The Bose QuietComfort Wireless Noise Cancelling Over-the-Ear Headphones are a fantastic investment for anyone needing superior sound quality on the move.
I would recommend this to a friendOk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're decent headphones but theyre not as comfortable as ultras.
No, I would not recommend this to a friendWere mediocre for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelation isnt the best i thought they would have better noise cancelation bit it was really mediocre the sound quality was ok for the prjce i expected more they arent bad just expected more for the price they qre hard to connect to your device
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Diane,
Thanks for leaving your thoughts on the QuietComfort Headphones! The headphones build on our legacy of active noise cancellation products and the feature is no slouch in this model! Not getting the noise cancelling you expect? The QC Headphones offer custom modes which allow you to adjust the noise cancellation as you see fit!
The Bose Music app makes pairing incredibly simple, and you can find useful instructions on our support page here: https://bose.life/46qUFa4
If you need any additional assistance, we're here to help! Feel free to contact us via the details on https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
noise cancelation problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling doesn't work well and the handle get dirty so fast.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey, thanks for sharing your feedback on the Bose QuietComfort Headphones. They’re designed to deliver legendary noise cancellation, the headphones utilize both active and passive noise reduction technologies, with microphones placed inside and outside the earcups to sense and react to sound in real time, while the earcup fit and headband design provide passive reduction. Sorry to hear that hasn’t been your experience. Be sure to check out our helpful support article at https://bose.life/4jsJjui, which may improve your noise cancellation performance.
For tips on keeping your headphones clean we recommend gently wiping the handle with a dry microfiber cloth after use and storing them in the protective case when not in use. Hope this helps!
Klariss - Bose Customer Support
Popping noises after pausing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed after 8 years of incredible listening on the QC35ii. There’s a popping/distortion noise whenever you pause music, something with the chip is turning on and then turning off. Makes browsing Twitter or similar platforms where audio plays and pauses very jarring. Noticed it immediately and never had this problem with another pair of headphones.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear the QuietComfort Headphones haven't yet given you the experience you're used to from your previous headphones! A popping or distortion noise when pausing music isn't normal. Try performing a reset of your headphones as follows: https://support.bose.com/s/display-articles?productId=01t8c00000OydL4AAJ&articleId=ka08c000001c0obAAA&language=en_US. If that doesn't help, please contact our support team, who will gladly assist you further. Warm regards, Fiona M. - Bose Customer Support
Not a true noise cancellation product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lacks base and doesn’t totally provide noise cancellation
No, I would not recommend this to a friendBestBuy sold me a used product as new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered online and picked up. Later in the evening I opened the package and tried to use. Turns out the unit was used. Upon inspecting the original box package it was clear the package had been opened, item placed in it, and then resealed. I was leaving on a 1 month trip out the country the next morning and could not go into the store. Upon returning BestBuy refused to replace the unit because it was beyond 30 days even though I had called the online number to report the problem. I’m fairly certain BeatBuy sold me a stolen headset that someone cleverly “washed” through a BestBuy buy/return.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am very sorry to hear about your issue. Please contact our support team so we can look into this with you and offer a suitable resolution.
You can find our contact details here: https://global.bose.com/en_us/index.html
Best regards,
Lau - Bose Customer Support
Low Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s barely any bass that comes out of these headphones, even when you adjust the settings there was not much of a change. Glad I was able to return these and get my money back.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointing experience, Justin! The QuietComfort Headphones are designed to supply rich, satisfying bass, mid and treble, and the Equalizer can be used for fine-tuning. If, despite this, you still can't get a sound that you like, I would recommend contacting our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support