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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3580 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,580 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in absolute love with these… the noise canceling is s amazing… but if you need to hear something you don’t want these, my son was yelling at me from only like 12 foot away trying to get my attention and i was CLUELESS…. Which is good when you’re trying to drown out the outlaying sounds!!! Quality of music is really amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very happy with my purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these during my daily commute and they are awesome! Hold their charge for a long time and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing wireless headphones. Noise cancellation is very effective and comes with impressive battery life. Seamlessly conncts with more than ine devise and easy to switch. Sound quality is superior and bery comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Super worth buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gf loves them good sound quality cute color long lasting battery all u could ask for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is incredible! I connected these to my smart TV and was blown away—they actually sound better than my dedicated surround sound system. It has completely transformed the movie-watching experience for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is incredibly clear and balanced. They are not heavy. Every you would expect from a Bose product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best Ive ever bought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ny wife loves this product, she even let me try them. When noise cancelling is activated, all you hear is what your streaming to these headphones. They sound great. Crisp and clear,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent, however it could be louder.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, nice noise canceling. I like the way it announces the device it is connected to and the battery percentage when you turn them on and put them on. The sound quality is also very nice compared to beats and AirPods. It sounds very crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works for what I need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I’m really happy with these. I’ve had them a month and they work perfect 99% of the time. I did expect more noise cancellation when it comes to people talking, but after some research it seems the technology can only do so much with certain frequencies. I have noticed that occasionally if I get a call while watching a video, after I decline, the video audio disappears for 10-15 seconds while the video plays. It may be a YouTube app issue or could be these. It’s not often enough that it’s really an issue for me, but is the only “problem” I’ve found. The charge holds well and I definitely don’t have to charge them as often I my AirPods. I don’t really use these for working out but I don’t think they’d be ideal, as they sit looser on my head.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose QuietComfort Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked them so much that I purchased a second set. Bass is pretty good. Noise cancelling is very good. Battery life is adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these noise canceling headphones! They are comfortable and the music listening quality is top tier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product, Great service Once again!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my pair for for 10 years from my wife and they are still going strong. So when my wife asked for a pair of good noise cancelling headphones these are the best hands down. They haven't changed in 10 years, that tells you something. Now about Best buy they are the last of a dieing breed, what I mean by that is I texted a live person about a price match on amazon being a lot less money over $100 less and they matched it and to top it off they reminded me that I have rewards to use which dropped the price even lower. This isn't the only time Best Buy employees have done this for me, it has been about 3 times that the employee looked out for for me and saved me $$.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    At 200 bucks, these are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Sony WH-1000XM3s, XM4s, and Beats Studio Pros before these. The Sony XM3s were the standard for ANC headphones in my mind, my pair lasted through half a decade of heavy use, they blocked noise, and sounded good. XM4s changed the hinge design at the earcups and both of my pairs broke in about a year in the exact same way. I went to Beats Studio Pros when I saw them on sale and saw they had a flatter frequency response on Rtings and they were crap. They sounded good, but the design is inherently flawed - the earcups do not pivot on a hinge, meaning that if you have a large head they will last six months, tops. They also pinch any hair longer than short. The ANC is also not competitive compared to Sony or Bose. Not worth it at 100 bucks, let alone 200 or more. I went through an AppleCare warrantied pair and the second broke in the exact same way. Which brought me to these. I got them on sale for half off, and at that price, they're 100% worth it. The sound is bass heavy, and I had to tweak the EQ to get something reasonable, but I think both the Sonys and Beats sound better out of the box. That said, they're fine here, and if you're a rap or electronic music person who likes heavy bass you'll like these. The ANC is on point, blocks everything out, particularly if you have rain noise on in the background often like I do. Fit is perfect, they are wildly comfortable. The main issue I have is Bluetooth connectivity. They pair with two devices at once - I think for most people this would be okay, but I'm a power user and connect them to my phone, a work PC, a Mac, and a gaming PC. The device switching is often awkward and they have the slowest process to swap out devices to connect a new one, and they often do not elegantly swap between the two devices that are connected. There aren't dropped connection issues like with Beats, but with the Sonys you can just tell the memorized Bluetooth to connect and it's a lot faster and cleaner. I have a real mic (Shure SM7B into an interface) I use if I talk to people on Discord, Zoom, or Teams and have not tested these in a call setting. The mic is probably middling. Tl;dr: If these last they are 100% worth it at 200 bucks. Sound is bass heavy but decent, fit and finish is on point, battery life is great, only issue is some mild Bluetooth connectivity quirkiness that I don't think will affect a normal user who would just use these on their phone and maybe a laptop or tablet. At sticker (360 as of writing) I might try to find a deal on the Quietcomfort Ultra 2s. The new Sony XMs are having headband breaking issues like my XM4s and apparently the new headbands are less comfortable, so I'm not particularly inclined to roll the dice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Can’t beat Bose

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound. Great noise cancelling. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition, super comfortable, great sound and noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    C. Newman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Quiet Comforts are excellent. They even connect to my TV w/o my being involved. Also, great sound.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality headphone. Noise cancellation is amazing and sound is perfect. Fits comfortably over my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for listening in complete isolation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them on an international flight recently and worked like a charm. I saw a couple of families boarding with their toddlers, and I wasn't worry about it at all. I'm also glad they still come with the option to connect with a jack audio cable, I was able to connect them to my 3DS and play it on the flight without any outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose-QuietComfort Wireless Noise Cancelling HPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Quietcomfort headphones are so comfortable and the noise cancellation is amazing. Love and would recommend.

    I would recommend this to a friend