Customer Ratings & Reviews
- Model:
- 884367-1200
- SKU:
- 6589912
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones, especially the sound quality and comfort. Many also appreciate the battery life and lightweight design. Some customers feel that the volume could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Your best bet for great sound and noise canceling!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shopping for a new pair of headphones can be tough with all the options available at so many different prices and feature sets. If you are looking for high end, great sounding, noise canceling headphones then the Bose Quietcomfort headphones are a fantastic option! You could step up to the Ultra, but I am so happy with these that I can’t imagine most people need to step up to that. The sound quality is unrivaled in the mainstream headphone market. It’s deep, rich audio that excels at everything I throw at it from hip hop to classic rock to folk. It’s hard to take them off! The microphone is solid and blocking out unwanted noise and accentuating your voice to your caller. Noise cancellation is exactly what you want, lower end noises from planes and vehicles, while still hearing a hint of a voice in the case that someone is talking to you (while headphones are playing something). I have very few cons to complain about with these headphones, one being that it’s kind of annoying to have an app for everything, but at least you don’t have to create an account to use the features like EQ customization or Noise Canceling customization. The other con that I’m a little worried about is that the plastic feels a little cheap and I worry about long term durability. Definitely glad they come with a travel case as I don’t imagine they would hold up loose in a bag regularly. All this light plastic does factor into just how light they are though! Even a big headed dude like me (hat size is XL+) was able to wear them for hours with no discomfort. These are easily the new go to! Pros: Exceptional sound quality Lightweight and comfortable (even for big heads like me!) Amazing battery life Long standby time Noise canceling is superb Customizable through the app Great microphone Easy multi-pair Cons: Have to download the app to do more than two noise canceling modes All the plastics feel worrisome in terms of survivability
I would recommend this to a friend They are good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are nice but I feel like they are overpriced. But everything is.
I would recommend this to a friendBrand response from Bose Support
Posted .We truly appreciate you taking the time to share your experience! It’s great to hear that you’re enjoying the product overall. Your feedback means a lot to us, and we're always working to improve and deliver the best possible experience.
Klariss - Bose Customer Support
Beats over Bose
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a week of use, I believed that these were comparable to the Sony XM 4, which I was comparing to the XM 5. If you have a price restriction the Beats are less expensive and offer about 80% of Bose's pleasure for a significantly lower price.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Okay headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as I wanted them to be but still good quality
No, I would not recommend this to a friend Bose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't cancel out enough noise. I fly a lot and can still here people talking.
I would recommend this to a friend- Pros mentioned:Sound quality
Big Hassle To Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just like all Bose equipment I've tried. As good as it gets for sound though - I like the scooped mids.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for sharing your feedback! We truly appreciate you letting us know that you enjoy the sound quality and the scooped mids. It’s wonderful to hear that Bose equipment delivers the audio experience you’re looking for. We’re sorry to hear that setting it up has been a hassle. If you run into any difficulties, please feel free to reach out to our customer support team through this link: https://bose.life/contactus so we can assist you further. We’re always here to help.
Sophie - Bose Customer Support
Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with these, the buttons were not intuitive at all and often times didn’t work at all. Plugging it into the device was the only way to get it to function properly. The Bluetooth was very buggy.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
Home office
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On occasion calls cut in and out. Comfort and quality of the bose brand does not meet expectations
No, I would not recommend this to a friendBose Headphone’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of the headphones but the sound quality wasn’t that great. Also, people couldn’t hear me when trying to talk on the phone while using the headphone's. I tried using the cord that came with it and it still didn’t work.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the design of the QuietComfort Headphones! Don't forget you can adjust the basses, mids and trebles via the Equalizer in the Bose app. If people can't hear you on calls, try moving to a quieter environment or contact our support team for further assistance here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
- Pros mentioned:Comfort
Cannot use for run
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty loose on my head, it is comfortable but cannot be used for winter run
No, I would not recommend this to a friend My headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. I have no complaints, they do everthing i need them to do.
I would recommend this to a friendbluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good overall , but Bluetooth connection os quite unstable
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks so much for your feedback! We're glad to hear you're enjoying the product overall. Bluetooth disconnections can happen due to several reasons, including being too far from the connected device, interference from other electronics, low battery levels, outdated software, or physical obstructions. Multiple active Bluetooth connections or background apps can also affect stability. Keeping devices close, updated, and free from interference usually helps improve connection reliability.
No worries, here's a troubleshooting guide that can help you: http://bose.life/3USWVDR
Jelyn - Bose Customer Support
BOSE Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been 5 stars, except my daughter had some issues wearing them with earrings.
I would recommend this to a friendNot 100% satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought will be a little bit louder, but it’s OK just thought cause it was boast. It’ll be different than the rest.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Rolanda, thank you for sharing your feedback with us. We’re sorry to hear that the volume isn’t quite what you expected. We understand how important powerful sound is, and while the QuietComfort headphones are designed to deliver rich, balanced audio with strong noise cancellation, everyone’s expectations for loudness can vary.
To help improve the audio performance, please check out this quick guide that may resolve the low‑audio issue you’re experiencing: https://bose.life/3YEleak
Daisy - Bose Customer Support
Inconsistent quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been 20 days after purchase and the right side of the headphones has already had sound quality issues. Especially in Aware and Quiet mode. Super annoying and cannot fix. I’ve only used these a few times and I cannot even return!!! Opt in for the more expensive ones (even though these are 350).
No, I would not recommend this to a friendNot as good as the original wired version
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ANC isn’t great and the get pretty warm on your head
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, and thank you for your feedback!
We’re sorry to hear that the ANC (Active Noise Cancellation) didn’t meet your expectations. The good news is that this feature can be adjusted through the Bose app, allowing you to fine-tune the level of noise cancellation to better suit your environment and preferences.
Also, for the best ANC performance, it’s important to ensure the headphones are properly seated around your ears. A snug fit helps block out external noise more effectively and enhances overall sound quality.
Here's a troubleshooting guide that can help adjust the noise cancellation of your headphones: https://support.bose.com/s/article/qc-headphonearn-noise-cancellation-is-not-working---ka08c000001bucnaaa?language=en_US
As for the headphones feeling warm, we understand that can be uncomfortable, especially in warmer climates or during extended use. This can happen with over-ear headphones due to the enclosed design, and while it's not entirely avoidable, taking short breaks can help.
Jelyn - Bose Customer Support
Not great for cell phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using phone isnt real good. People cant hear me talking sometimes
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Nana, we apologize for the inconvenience you’re experiencing with the microphone on your headphones. To assist you with this issue, here’s a helpful guide for troubleshooting your headphones:
Gem - Bose Customer Support
https://bose.life/4riwEgz
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bose could have done better in my opinion. Quite comfort 45 is way better
No, I would not recommend this to a friendBose.....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.....a brand I've come to trust. Better than I thought
I would recommend this to a friendReturning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay, so they’re decent and all, but for the money... I’m honestly pretty disappointed in the Bluetooth 5.1.
No, I would not recommend this to a friend