Customer Ratings & Reviews
- Model:
- 884367-1200
- SKU:
- 6589912
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones, especially the sound quality and comfort. Many also appreciate the battery life and lightweight design. Some customers feel that the volume could be improved.
This summary was generated by AI based on customer reviews.
Headphones Awesome Customer Service Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a terrible customer service experience with Best Buy, which I’ve never had before. There is no way to email them (that they respond to) when there is an issue. I used their chat function to address the issue, and they promised they would follow up but it has been three days and I’ve heard nothing. In the meanwhile my order was cancelled and my money is still sitting out there somewhere between PayPal and Best Buy - $300 cash! With no resolution in sight.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Heather,
We are happy to hear that you love your QuietComfort Headphones but sorry you had issue with BestBuy support.
If you have any questions regarding your product, or require assistance, please don't hesitate to contact our support team directly. We are always happy to help: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Wrong choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor performance…sounds quality is very bad….
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointment with the QuietComfort Headphones! Given how you've described their audio performance, we'd like to take a closer look, so please contact our support team. Warm regards, Fiona M. - Bose Customer Support
Garbage Company Products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a loyal Bose Customer since the early 1980s, but the Bose of today is nothing like the past the products are garbage have to return most of them. It is truly now a garbage company with a woke culture. Il never buy Bose again. 
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, we are sorry to hear you feel this way. We always aim for the highest quality customer care. If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF and we would love to help.
Thanks, Matt - Bose Customer Service