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Customer Ratings & Reviews

$269.00
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The comparable value is $359.00

Customer reviews

Rating 4.8 out of 5 stars with 3641 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality, comfort, and long battery life of this product. They also appreciate its lightweight design, attractive color, and perfect fit, along with its easy connectivity and portability. However, some users have noted that the volume could be better and the bass is only average.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,641 reviews
  • Rated 2 out of 5 stars

    Too big

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a smaller head so they were a bit big. They did not cancel any noise at all also.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Ginam, thank you for sharing your feedback. The Bose QuietComfort Headphones are generally praised for comfort and effective noise cancellation, though fit can vary depending on head size. They are designed with a retractable headband for a better fit, and ensuring they are positioned correctly on your head can definitely help.

      The combination of both active and passive noise reduction technologies is designed to block out most sounds. If you’re experiencing issues with noise cancellation, please make sure the headphones are set to Quiet Mode. You can also adjust the noise‑cancelling levels through the Bose app. Here’s a helpful guide you can use to improve your listening experience: https://bose.life/4ozKpHt

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Turn the tv off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy, stupid, spooky, hilarious! Crazy, stupid, spooky, hilarious!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too tight causing headache and making my ears swea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this headset for a trip and was sorely disappointed. When I put it on, I noticed a lack of air circulation, leading to significant ear overheating, sweat and discomfort. The tight fit also contributed to headaches, making it difficult to wear for extended periods. Unfortunately, I didn't realize the full extent of these issues until I returned from my trip, which meant the return window had already closed. I would strongly advise potential buyers to reconsider this headset if comfort and long-term use are important factors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and would again. Great place to shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great headphones, not issues at all, quality of the speaker very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and Testing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, really enjoyed the fact that you can test in-store before purchasing. Would shop at BestBuy again for any future audio product needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boise headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, noise reduction excellent, highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right headphone we longed for, the compact design & smaller fit in the box size is big plus when travelling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These replacement headphones are great. Received them because the QC45 broke and Best Buy sent these to replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose does not disappoint, best brand for music lover like me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not noise cancelling!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd return but I was thinking 30 days like most stores, but nope Best Buy has to rope you in with a 14 day return policy. I have them on now, trying to work from home, planes flying overhead, neighbor cutting tile, gardeners running blowers, it's quieter with the headphones on, but I can still hear the noise. And yes, I pushed the "quiet" button.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. We’re sorry to hear about your experience with the Bose QuietComfort Headphones and the return policy at Best Buy. While the headphones are designed to deliver world‑class noise cancellation, performance can vary depending on the environment and fit.

      Since you mentioned using Quiet Mode, we recommend double‑checking that the headphones are updated to the latest firmware through the Bose app. A snug fit around the ears is also essential for optimal noise cancellation, especially in environments with loud, variable sounds like planes or power tools. If you’d like, here’s a helpful support link where we can guide you through additional troubleshooting steps to improve your listening experience. (https://bose.life/4gt1pgk)

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose QC latest model is the best for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise reduction is the best I have experienced with any over-the-air headphones including an older release of this Bose model and Beats Solos

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones are the best headphones ever, I’m very elated about the purchase I made and will definitely buy other Bose devices in the near future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for mi novio. He loves them. A definite upgrade to his Bose. All the features with great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Bose headsets. However…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. However, I’m not very happy you emailed me with a $100 dollar price drop offer from what I paid. Guess timing is everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas present for my son and at the cheapest price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service by Best Buy to fulfill the order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been thoroughly enjoying the bose headphones. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is a great product, when you able to buy it in a sell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Satisfied with my purchase. Bose always delivers

    I would recommend this to a friend