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Customer Ratings & Reviews

$359.00

Customer reviews

Rating 4.8 out of 5 stars with 3641 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the exceptional sound quality, comfort, and long battery life of this product. They also appreciate its lightweight design, attractive color, and perfect fit, along with its easy connectivity and portability. However, some users have noted that the volume could be better and the bass is only average.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 3,641 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound was great but they were too big for my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose noise cancelling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten to try them, yet, but Bose never lets me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box = Great Savings!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Always great value with Best Buy open box items.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    They work poorly as wireless headphones for a PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a pair of wireless headphones for my computer. I thought Bose was a great brand because of past experience. I will be returning these after the first day of use. They lose connection intermittedly and the sound just cuts out whenever you move your head the wrong way or there is some sort of signal messing with the BT. Yeah, you can run them wired but I already have wired headphones. I wanted a good pair of WIRELESS headphones. These sound decent but the connectivity issue is a deal breaker. Will be returning.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your experience with your QuietComfort Headphones.

      I am sorry to hear that you are not fully happy with your headphones because of connectivity issues. I would recommend resetting the headphones as it can often helps fix internal errors or connectivity issues. You will find the steps here: https://bose.life/3NnB0kt

      If you have any questions or need assistance, please don't hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Pleased :)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones have become a staple to my day to day study and personal use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only my fiancee likes..bose..the store sales guy was ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves them, so I guess they’re good. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose quiet comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, good customer service. Happy with the experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noise canceling and comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Bought them as a gift for our daughter-in-love and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tight fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great pair of headpones. onlt issue is they fit tight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for our son, he loves them, uses them at the gym for his workouts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a birthday gift for my boyfriend and he absolutely loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose HEAD PHONES

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Well worth the money. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting a pair of these for a couple years. Well worth the wait!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my son. He is very excited and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, I’m obsessed with them. Wear them all the time everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and really helpful for my neurodivergent kiddo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with these I use them for running and they’re amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a pair of the higher end model for myself and got these for my daughter they are perfect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Love Bose have bought many items over the years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase which I bought two pair as gifts. They were the very worst quality wise, Bose products I’ve ever had. Best Buy has always sold quality products at a fair price, name brand or not, but absolutely tried these out for about 10 min. Sound has horrible a d I believe it was the outside construction pure plastic, thin flimsy plastic that made the sound so horrible, these were An immediate return, we went back to ear buds we have used for travel, a lot of flights and hotels, they never get old. Amazing, quality. We thought these would be nice as we listen to podcasts and movies and sometimes laying in the bed an ear bud falls out but we can easily find in the morning. But these plastic things no match, put your money in something with good sound and lasting quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback with us, Laura. We’re truly sorry to hear that your experience didn’t meet your expectations, and we appreciate you giving our products a try. At Bose, we’re committed to delivering premium sound and lasting quality, and we’d love the opportunity to make things right. If you’re willing to give us another chance, we’ve prepared a helpful guide for this kind of concern. You can access the guide through the link below and see how small changes can make a big difference in your listening experience.

      https://bit.ly/4qLr9qe

      We hope this helps restore your confidence in Bose and enhances your enjoyment of podcasts, movies, and music.

      Gloria - Bose Customer Support bose