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Customer Ratings & Reviews

$359.00

Customer reviews

Rating 4.8 out of 5 stars with 3391 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones, especially the sound quality and comfort. Many also appreciate the battery life and lightweight design. Some customers feel that the volume could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,391 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing noise cancelling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite for music and guided meditation. They are also very comfortable. The active noise cancelling is superior! Amazing earphones!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Total immersion in sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the best purchase I have made in a long time. Great battery life. The sound is deep and rich. The noise canceling is good as long as there is continual music or video. If not some sound can be heard but still better than if it wasn't on. It also has an aware mode so you can hear when others are talking to you. I really enjoy these. I use them with my phone and laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose headsets are awesome. Very comfortable to wear. Sound quality is great. I used them when I’m cutting the grass with my riding lawnmower. I can listen to music and it drowns out the noise from the lawnmower engine.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    QUIET + COMFORT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t expecting such nice sounding cans with excellent noise-cancelling features AND wind noise reduction on what people consider Bose’s lower-mid tier headphones. They don’t squeeze my head like Airpods Max and Sony XM4s do. And the synthetic leather is soft and comfortable as their name imply. Only con is some infrequent conectivity issues, most notable when paired to multiple devices at a time. I can confidently say these are my daily drivers. Also Aware mode is not as natural, but approximately 90% comparable to Apple’s offering on their Airpods Max

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my fiancé for her flights back and forth to florida. She was very pleased with the noise canceling and the sound and performance of the head set is outstanding! I was going to go with another popular brand but I'm glad I did not!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels comfortable, battery lasts a long time. Comes with a clean case for the headphones and charger and its easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these. Great for sound proofing, and long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great and the charge last forever. I would recomend these for people who like to block out noise and love clarity of music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Boss head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boss head set preformed beyond my expectations. The audio is rich and full. You experience the full range of sound. Base,treble and mid range can be heard. Sound is balanced. The sound damping is outstanding. I would recommend them to my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely the B E S T!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just luv, luv, luv these headphones, although the case is not the same color, the sound is fantastic!! The noise cancelling feature is the greatest.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound. Comfortable to wear. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I share an office with my wife, and we both work full-time. These noise-cancelling headphones have given me my sanity back! The sound quality is fantastic and the QC helps me stay locked in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Forever a bose fan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are huge Bose fans❤️ we bought 2 sets from Best buy and love them. The bass and sound quality is perfect we also have your bars and sourround sound system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them❤️

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are huge Bose fans❤️ we bought 2 sets from Best buy and love them. The bass and sound quality is perfect we also have your bars and sourround sound system

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, very comfortable and the noise cancelling really Works! Amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Gift For Christmas!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my daughter, who shares an office with others. It has been the perfect gift, not only for Christmas, but also for supporting her day-to-day responsibilities at work. Practical, thoughtful, and well-suited for a shared workspace.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    Best Buy - incredibly disappointed. Bose CX - love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is 50% for best buy and the other 50% for Bose. Headphones are incredibly comfortable and the sound quality is great, HOWEVER, they glitch a lot and they have connectivity issues. At times, I would be listening to music on a phone and then suddenly the music would cut off for seconds only to come back moments later. On the computer, it's even worse, and they disconnect various times. Granted, this could be a problem with just my particular headphone, but upon going to Best Buy after speaking to a CX representative online, they told me they couldn't do anything about it because it was past the return date, despite telling me online that a store manager could potentially help me given my circumstances. Respectfully, I think there should be more consideration for people wanting to return items that are faulty and this expensive. Bose CX have been very helpful so far though, so love them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi SamanthaZ, thank you for sharing your detailed feedback. We’re glad to hear you find the headphones comfortable with great sound quality, but we’re sorry to learn about the glitches and connectivity issues you’ve experienced. When using multipoint, a secondary Bluetooth device may receive a text or email notification and attempt to broadcast audio to your product. This can interrupt the primary Bluetooth connection and affect bandwidth, causing intermittent audio or sporadic disconnections.

      To help eliminate these interruptions, we recommend turning off Bluetooth on your secondary device while connected to your Bose product. You can also check out this helpful link for additional troubleshooting steps: https://bose.life/4aYEk2C

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect Airplane Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these right before a flight, and they were a life saver. They block out all background noise (like plane engines), and have great sound quality. I charged them to full and they were at 60% about 10 hours later.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones- comfortable and the sound quality is fantastic. It has a quiet mode and an aware mode, which I appreciate. It is also very user friendly with the controls. It also comes with a wire with a headphone jack for if you would prefer to use it that way. Very versatile, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose quiet comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have purchased, great sound quality noise canceling works well and they are super comfortable

    I would recommend this to a friend