Customer Ratings & Reviews
- Model:
- 884367-0500
- |
- SKU:
- 10864373
Customer reviews
Rating 4.8 out of 5 stars with 2854 reviews
(2,854 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnected randomly, when walking it sounds like air is forcing to come in the ear. If you move around, the headphones slide off your head. Too expensive for all of this.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Chilled Lilac
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We’re sorry to hear about your experience. It sounds like the fit might not be quite right for your needs, which can impact both comfort and sound quality. We appreciate your feedback and understand that expectations are high at this price point. Please feel free to reach out to us directly for further assistance and troubleshooting: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Rated 2 out of 5 stars
not worth the cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.way too big and flimsy. uncomfortable and others can easily hear what i’m listening to. not worth the cost
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Mich,
I am sorry to hear that you are not fully satisfied of the QuietComfort Headphones due to their design.
If you have any questions, please feel free to contact us: https://global.bose.com/en_us/index.html
Best regards,
-Lau (Bose Customer Support)
Rated 5 out of 5 stars
An Audiophiles delight!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used many over the ear headphones in my life, but none are as comfortable, sleek and sound as good as this Bose QuitComfort Wireless Noise Cancelling Over-the-Ear Headphones. The sheer quality of these headphones is a precise reason as to why Sony is a dominant player in the world of sound. The packaging: Really well done and premium box. Inside houses a really nice travel case with the headphones inside as well as a USB-C charger. The Travel case is really well made and will protect the headphones while traveling in a bag. The Headphones: The construction of the Bose QuitComfort Wireless Noise Canceling Over-The-Ear-Headphones is beyond premium. The cups might be the most comfortable ear cups I have ever used. For long wear (flight for 3+ hours) I didn't have discomfort at all and these were unbelievably comfortable. The noise canceling feature works like a charm as well. The sound quality with these is exceptional and I am extremely pleased with it. While using the Bose Music companion app the headphones are able to be tailored to your preferences. The headphones last endlessly for hours and have replaced my airpods. I am really happy to have these and I highly recommend them. These might be the best headphones that I have ever used.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke
I would recommend this to a friendRated 2 out of 5 stars
Audio cut
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio cuts when i have the two device feature on. Simple fix is to turn it off…
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Cypress Green
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Nick,
I am sorry to hear that you are experiencing intermittent audio with your QuietComfort headphones.
If the issue often occurs, please try to reset your headphones following these steps:
1. Connect the small end of the USB cable into the USB-C port on the left earcup.
2. Slide the Power/Bluetooth switch to the right. At the same time, connect the other end into a USB-A power source such as a computer or wall charger. When the reset is complete, the status light glows according to the current charge level.
For further help, please contact us directly: https://bose.life/contact Best regards, Lau - Customer Support
Rated 1 out of 5 stars
Glitches in Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Bose headset has glitches and noise. I didn't use it often in the first month after purchasing it. However, once I realized the glitches were intolerable, the return deadline had already passed. Anyway, now I have concerns about the product's quality. Be carefully!
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi - if your QuietComfort Headphones are producing glitches and noise, this may be due to a poor Bluetooth connection. Try rebooting your connected device, and also try a second device, to compare the performance. If issues persist, please contact our support team for help: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Rated 2 out of 5 stars
Ok item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is ok but not the best. Item does feel bulkier than I thought it would be.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Vera,
I am sorry to hear that you are not impress by the sound quality and design of the QuietComfort Headphones.
If you need any assistance or have any questions, please don't hesitate to contact our team: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support
Rated 1 out of 5 stars
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 4 days of owning them, haven’t worked since.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not use if you need Aux support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do not work in Aux mode. Sound quality is also terrible. If all you need it is for Bluetooth then they’re fine. But unusable in aux mode
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Sandstone
No, I would not recommend this to a friendRated 1 out of 5 stars
unimpressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hurt my ears. I have had Bose headphones for years and these are the first ones that hurt..the cushion isn't soft and squishy like the older models.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm really sorry to hear that your QuietComfort Headphones are hurting you! This should not happen, as our headphones are designed to provide a high level of comfort to the user. Please contact our support team, so we can find out more about this discomfort and see how we can assist: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
Wake up Bose, we need text notifications
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In 2024 i expect to be alerted when a text comes through. However these do not. For $349 I would think Bose could do alot better. Returning and buying a pair of Sony's instead. Which has text alert notifications and saves a $100. Wake up Bose
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Cypress Green
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. We're sorry to hear that the lack of text alert notifications didn't meet your expectations. We understand how important this feature can be. If you have any other concerns or need further assistance, please reach out to our customer support team. We appreciate your input.
Kind Regards,
Eric V. - Bose Customer Support
Rated 5 out of 5 stars
They’re amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a few pair of headphones and like over the ear headphones for the gym and flying. The noise cancellation is fantastic. The sound quality is super clear. The profile is perfect. I was debating on getting these, the Beats Studios or the CQ Ultras. I didn’t like that the Studios didn’t completely cover the ear. They kinda just sat on top. But the Studios do pack a little more punch on those low ends. There wasnt enough of a difference between these and the Ultras to justify spending so much more. If you can find these on sale, get them.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black
I would recommend this to a friendRated 1 out of 5 stars
bose noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this product, poor construction on the headset ear piece cover fell off several times, too much of a hassle.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Cypress Green
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you returned your QuietComfort Headphones due to problems with the ear cushions. If this happens, the following article can help with removing and attaching the ear cushions correctly: https://support.bose.com/s/article/qc-headphonearn-replacing-the-ear-cushions---ka08c000001bubvaaa?language=en_US. This will ensure that they won't fall off, allowing you to enjoy your headphones the way you'd intended. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
NO NO NO
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy these. Sound is terrible. Connectivity is choppy. Cheap materials. Huge disappointment.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Sandstone
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm very sorry to hear of your disappointment with your QuietComfort Headphones! The poor sound and choppy connectivity you've described don't sound normal, so if resetting your headphones (see here: https://www.bose.co.uk/en_gb/support/articles/HC2563/productCodes/QC-HEADPHONEARN/article.html) doesn't help, then give your mobile device a quick reboot. If that doesn't improve the situation either, then please contact your local support team for further troubleshooting support. We'll be happy to help you! Best regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
Perfect Upgrade from Previous Generations!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an upgrade for me from the Bose QC35 series. To put it bluntly, what can I say about the new QuietComfort headphones that Bose hasn’t already consistently proven? I am by no means an audiophile, but I can confirm that the audio quality is excellent. From music on my phone to 5.1 surround sound on Netflix, I’ve enjoyed every moment of listening to this headset. It has a remarkable amount of bass response even without the EQ being turned up. Fit and finish are equally on brand – the overall weight is just right, and I don’t find it exerting too much pressure between my ears (eyeglasses are still personally out for me as it messes with the seal for noise cancelling). Compared to the QC35 I will say I was truly pleased to see USB-C charging versus micro-USB. I can finally unify all my cables to the single modern standard. Noise cancelling is as expected; you can expect the drone of an airplane engine and other similar “stable” sounds to be easily filtered. Sudden sounds like doors closing are always going to be problems for noise cancelling technology, these headphones are no exception, but they do succeed in quieting it down to a reasonable level. Voices seemingly would fit into the same category as sudden sounds, and yet the QuietComfort headphones easily exceed the previous generation in silencing those noises. Sometimes my wife thinks I am ignoring her while I am wearing them, when in truth I really did not even hear her and would have been hard pressed to even know she was talking to me unless I was looking at her lips moving. I keep wanting to leave apps and firmware out of my reviews – they can be (and hopefully are) updated long after the review and it is not fair to have readers depending on functionality or shying away from products that have since improved their offerings. But here I go anyway. Cheerfully gone is the direct integration with Google Assistant and Amazon Alexa accessed by holding the button on the left ear cup – it has now been relegated to a long press of the button in the middle of the right ear cup grouping of buttons. The QC35 series shoved this in your face consistently and it always felt supremely weird for me to be talking to my headphones asking for it to change tracks or whatnot. That functionality has now been replaced with either a battery annunciation or a connection to Spotify. The Spotify link is interesting – with the app opened and music paused, a long press here will resume the music (just as the middle button on the right side does). Long pressing it again will have Spotify randomly bounce to one of your saved playlists. It’s neat, but I think I’ll use it just as much as I used the assistant functionality in the previous generation of headphones. Out of the box I will note that I have heard a few stutters over Bluetooth. Nothing terrible and I’m sure the use of a wired connection (included) would solve it entirely. I had thought that it was related to the multipoint connection functionality offered but disabling it didn’t seem to have an effect. Other small complaints – to use these headphones, you need to migrate from the Bose Connect app to the Bose Music app. It is somewhat frustrating to have to install a second app by the same brand to fully realize a new set of headphones that is incompatible with the older generation, meaning you now need two apps if you have an older pair of headphones (like workout earbuds). Also, Bose has added a new string note when it turns on and off. The first time it is really cool and makes you feel like you got the value paid for these. After the second time it turns somewhat annoying. The previous generation was silent and would just start talking to you about connections when it turned on, this one seems to want to flaunt that it turned on prior to doing the connection announcement. Bose has done their best to pack a ton of functionality into this headset. Given this review picks up well into the early adopter phase in its lifecycle I have no doubt that Bose will fix these few small teething issues. Seeing the improvements from the QC35 and knowing the firmware upgrades that come with the brand, I have no issue giving this headset five stars. The only complaints I have are so minor that I can learn to live with it.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Shawn,
Thank you for writing this detailed review. I am thrilled to see that you are satisfied by this upgraded version, the QuietComfort Ultra Headphones and all their new features.
Regarding the little stutters you have experienced, I would suggest performing a quick reset on your headphones, as it often helps resolving minor issues. You simply need to remove the earbuds from the Bose Music app and clear the Bluetooth list of both the earbuds and connected device.
If you have any more questions or need assistance, I invite you to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Thanks,
-Lau (Bose Customer Support)
Rated 1 out of 5 stars
Low Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s barely any bass that comes out of these headphones, even when you adjust the settings there was not much of a change. Glad I was able to return these and get my money back.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Cypress Green
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointing experience, Justin! The QuietComfort Headphones are designed to supply rich, satisfying bass, mid and treble, and the Equalizer can be used for fine-tuning. If, despite this, you still can't get a sound that you like, I would recommend contacting our support team for assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
Was not impressed..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were comfortable but not as loud or clear as the beats headphones. Nice size for over ears.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Cypress Green
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're pleased to hear that you found them comfortable, as comfort is a crucial aspect of the listening experience.
However, we also understand your desire for louder and clearer acoustics, and we appreciate this valuable feedback.
If you have any specific details about the areas you felt lacked clarity or volume, or feel that the headphoens are faulty in any way, feel free to reach ou tto our teams for further assistance. You can do that by following this link: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
Rated 5 out of 5 stars
One of the best on the market!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a fan of Bose speakers and headphones. I believe they are leading the way when it comes to audio. The Bose QC over the ear head phones are no exception to this. This is my first pair of Bose over the ear headphones, but I have always wanted a pair because the ones I have tried in the past felt so great on my head. Starting with the design of them. These headphones are lightweight and very comfortable to wear for long periods of time. They charge via USB-C which is convenient because it means you do not need to carry an extra proprietary charger. However, this is not to much of an issue since they have a rated battery life of 24 hours. The battery can last easily all week with moderate use on my commute to and from work. I love the case that is included with them. It is made of premium materials and has a mix of hard and soft materials to protect them inside of a bag. I also like the size of the case and how the headphones fold up so that they do not take up much space. One of the features Bose is known for is their noise canceling. I think it is on par with other flagship headphones I have used in the past. I mainly use them when commuting on the train or when I am flying on an airplane. The noise canceling makes you feel you are away from the surrounding chaos. The audio quality is very crisp and clear. The companion app allows you to change both the noise canceling and the audio settings. It even includes a pass-through mode that allows you to hear stuff in your surroundings if you would like to be more aware of what is around you. These are not my preferred method for talking on the phone, but it works as long as you are not in a noisy area. I believe these headphones are really targeted at people who want the best sound quality and noise canceling. If you are someone who travels and commutes a lot I would highly recommend them. They are even great if you work in a noise place and want to isolate the surrounding noise.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black
I would recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good quality, I hear a little static while using at times
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Daunielle,
I am sorry to hear that you are not happy with the quality of the QuietComfort Headphones.
If you are having static audio issue, they may be caused other electronic devices and interference near you. If this is happening even when you use them with the cable, please contact our support team so we can assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support
Rated 5 out of 5 stars
Headphones review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality; very comfortable; beautiful color
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Chilled Lilac
I would recommend this to a friendRated 1 out of 5 stars
Bose Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Son did not like the headphones and were returned.
This review is from Bose - QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones - Black
No, I would not recommend this to a friend













