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Customer Ratings & Reviews

$359.00

Customer reviews

Rating 4.8 out of 5 stars with 3635 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the exceptional sound quality, comfortable design, and long-lasting battery life. They also appreciate the lightweight nature, portability, attractive color, good fit, and easy connectivity. However, a few customers noted that the volume could be better and the bass is only average.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 3,635 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Previous version was better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Bose Quiet Comfort headphones before and the sound quality was much better (louder and clearer). The headphones are nice, I just wish the sound was a little louder

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you don't find the QuietComfort Headphones to be loud enough, Benaisa. While we would advise general caution when it comes to excessive volumes, what you can do is make sure the volume on your mobile device (if separate) is turned up sufficiently. It would also be worth pairing a different Bluetooth device to your headphones, to compare the performance there. For any further questions or issues, our support team will be happy to assist you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Noise canceling not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Noise Canceling feature is quite subtle and non affective. comfort and the sound is good

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi BarryK, thank you for sharing your feedback. We’re glad to hear you enjoy the comfort and sound quality of the headphones. We understand your concern about the noise‑cancelling feature. The QuietComfort Headphones’ noise cancellation can be adjusted to your preference through the Bose app. Please also check your settings in the app to ensure you are in “Quiet” mode rather than “Aware” mode. In “Aware” mode, the external microphones feed outside sounds into the headset, which can make other noises or the noise floor seem louder.

      To help you further, you can check out this helpful guide: https://bose.life/4sCQPqC

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Open Box Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition. Open box was worth the money saved!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones just the huge sticker they put on the headohime case left residue that was really hard to get off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve purchased, going to get a set for my son as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headset for traveling. The noise cancellation works great on a plane.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose head over ear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good but not comfortable around my ears or over my head.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I wouldn’t get it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was really no noise canceling function in these headphones, they have good sound but a $20 headphone also has good sound and better connectivity.connecting to my phone was not hard but connecting through my phone to use the app was difficult the headphones do feel light but also very delicate like in an instant they could break I did like the hard case that comes with it

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello! We appreciate you sharing your experience with your Bose QuietComfort Headphones. They’re designed to offer legendary noise cancellation, high‑fidelity audio, lightweight comfort, and up to 24 hours of battery life, along with customizable listening modes through the Bose app.

      We’re sorry to hear the noise cancelling, connectivity, and build concerns didn’t meet your expectations, we understand how frustrating that can be. We want to make this right and help you resolve your concern.

      To help resolve these issues, please try the official troubleshooting steps here: https://bose.life/3LUuIvm

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Entrepreneur

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Bose sound system. The sound control using the app is new compared to 15 years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE, Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bose and most of their products. Always surpasses my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Runner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son frist time trying this product , he loves them would not trade them for other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very smooth purchase. The Best Buy representative quickly helped identify which Bose Headphones were best for my purposes given pricing considerations. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent in a timely manner. These were Open Box Excellent condition. They lived up to the description. Great way to save some money. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect! ideal for long flights and workout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product exceeds my expectations at the moment. Happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for friend and they can't stop raving about them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones ever. My daughter loves them and would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosé Headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses headphones are better than the Sony and I like it better and very good sound cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Solid Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them and returned them for the Sony XM5. I really liked the bose for the color cypress green which very pleasing.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear you returned your QuietComfort Headphones, though you did like our product color variants! I would always recommend contacting Bose support first to discuss any issues or concerns that you have, so that we can attempt to resolve these via e.g. troubleshooting. Our team will be more than happy to assist here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for traveling. These headphones were exactly what I was looking for

    I would recommend this to a friend