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Customer Ratings & Reviews

$359.00

Customer reviews

Rating 4.8 out of 5 stars with 3635 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the exceptional sound quality, comfortable design, and long-lasting battery life. They also appreciate the lightweight nature, portability, attractive color, good fit, and easy connectivity. However, a few customers noted that the volume could be better and the bass is only average.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 3,635 reviews
  • Rated 5 out of 5 stars

    Bosé headpjonea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The point for charge dont charge well and the conection its medium

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe I waited this long! Very happy with my purchase worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely lives up to its features. Hands down the best Headphones i have ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always has it on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter and she loves it. Wears it everywhere in the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Boring

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I’ll just never be satisfied with headphones. I need more base. I need louder music. These just don’t make it happen for me. Just kind of meh!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us, Losmarios. We understand how important powerful bass and volume are for an enjoyable listening experience. Our QuietComfort Headphones include adjustable EQ settings, which allow you to customize bass, midrange, and treble to better suit your preferences. You can find a helpful guide on how to adjust these settings here: https://bose.life/3Nf17NO

      Gloria - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Perfect present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as Christmas present for my 20 year old. He loves them! Perfect present!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my God Daughter and she loves these headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift!! My dad is a music lover and it was the perfect gift for him!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not noise cancelling!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd return but I was thinking 30 days like most stores, but nope Best Buy has to rope you in with a 14 day return policy. I have them on now, trying to work from home, planes flying overhead, neighbor cutting tile, gardeners running blowers, it's quieter with the headphones on, but I can still hear the noise. And yes, I pushed the "quiet" button.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. We’re sorry to hear about your experience with the Bose QuietComfort Headphones and the return policy at Best Buy. While the headphones are designed to deliver world‑class noise cancellation, performance can vary depending on the environment and fit.

      Since you mentioned using Quiet Mode, we recommend double‑checking that the headphones are updated to the latest firmware through the Bose app. A snug fit around the ears is also essential for optimal noise cancellation, especially in environments with loud, variable sounds like planes or power tools. If you’d like, here’s a helpful support link where we can guide you through additional troubleshooting steps to improve your listening experience. (https://bose.life/4gt1pgk)

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Using them for online school work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose headphones are in great condition Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too soon to tell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting use to them. Have not had the opportunity to use other than listening to one Zoom meeting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose headphones l I recommend it for everybody. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good and meet my expectations and best buy delivered it in 1 day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and would recommend. It is definitely a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turn the tv off

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy, stupid, spooky, hilarious! Crazy, stupid, spooky, hilarious!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too big

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a smaller head so they were a bit big. They did not cancel any noise at all also.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Ginam, thank you for sharing your feedback. The Bose QuietComfort Headphones are generally praised for comfort and effective noise cancellation, though fit can vary depending on head size. They are designed with a retractable headband for a better fit, and ensuring they are positioned correctly on your head can definitely help.

      The combination of both active and passive noise reduction technologies is designed to block out most sounds. If you’re experiencing issues with noise cancellation, please make sure the headphones are set to Quiet Mode. You can also adjust the noise‑cancelling levels through the Bose app. Here’s a helpful guide you can use to improve your listening experience: https://bose.life/4ozKpHt

      Jelyn - Bose Customer Support bose

  • Rated 3 out of 5 stars

    too tight causing headache and making my ears swea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this headset for a trip and was sorely disappointed. When I put it on, I noticed a lack of air circulation, leading to significant ear overheating, sweat and discomfort. The tight fit also contributed to headaches, making it difficult to wear for extended periods. Unfortunately, I didn't realize the full extent of these issues until I returned from my trip, which meant the return window had already closed. I would strongly advise potential buyers to reconsider this headset if comfort and long-term use are important factors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and would again. Great place to shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great headphones, not issues at all, quality of the speaker very good

    I would recommend this to a friend