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Customer Ratings & Reviews

$359.00

Customer reviews

Rating 4.8 out of 5 stars with 3636 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the exceptional sound quality, comfortable design, and long-lasting battery life. They also appreciate the lightweight nature, portability, attractive color, good fit, and easy connectivity. However, a few customers noted that the volume could be better and the bass is only average.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,636 reviews
  • Rated 5 out of 5 stars

    QuietComforts are king.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones on the market and at bestbuy.....!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy and quick delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item as expected, price was good and arrive super quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color was not what I expected. It is more grey than white.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QCII

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great pair of headphones, but feel heavy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I was disappointed these had a sound issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a great pair of headphones especially by BOSE who has a reputation of having quality products but for some reason these didn’t make the cut. These were going in and out as I played music, at first I thought I was developing hearing issues Lol but later as I continued to test the product it was clear I brought a defected set. Very disappointing since they was my first BOSE product I ever brought…

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that you are disappointed buy the QuietComfort Headphones due to some defect.

      We would love to hear more about this, so please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US

      Best regards,
      Lau - Customer Support bose

  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are great! I am giving it a 4 just because the microphone it’s not a 100% but over all really good!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Your best bet for great sound and noise canceling!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping for a new pair of headphones can be tough with all the options available at so many different prices and feature sets. If you are looking for high end, great sounding, noise canceling headphones then the Bose Quietcomfort headphones are a fantastic option! You could step up to the Ultra, but I am so happy with these that I can’t imagine most people need to step up to that. The sound quality is unrivaled in the mainstream headphone market. It’s deep, rich audio that excels at everything I throw at it from hip hop to classic rock to folk. It’s hard to take them off! The microphone is solid and blocking out unwanted noise and accentuating your voice to your caller. Noise cancellation is exactly what you want, lower end noises from planes and vehicles, while still hearing a hint of a voice in the case that someone is talking to you (while headphones are playing something). I have very few cons to complain about with these headphones, one being that it’s kind of annoying to have an app for everything, but at least you don’t have to create an account to use the features like EQ customization or Noise Canceling customization. The other con that I’m a little worried about is that the plastic feels a little cheap and I worry about long term durability. Definitely glad they come with a travel case as I don’t imagine they would hold up loose in a bag regularly. All this light plastic does factor into just how light they are though! Even a big headed dude like me (hat size is XL+) was able to wear them for hours with no discomfort. These are easily the new go to! Pros: Exceptional sound quality Lightweight and comfortable (even for big heads like me!) Amazing battery life Long standby time Noise canceling is superb Customizable through the app Great microphone Easy multi-pair Cons: Have to download the app to do more than two noise canceling modes All the plastics feel worrisome in terms of survivability

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't cancel out enough noise. I fly a lot and can still here people talking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Try them on in store

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high hopes. Could be better, not really noise cancelling and constantly disconnects if you use the app and have multiple optional devices

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We’re sorry to hear about the connectivity issues and that the noise cancellation isn’t meeting your expectations. Here are some troubleshooting tips that might help: https://support.bose.com/s/article/qc-headphonearn-download-the-bose-app?language=en_US

      If these steps don’t resolve the issue, please contact our support team for further assistance. We appreciate your patience and hope to improve your experience! bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as I wanted them to be but still good quality

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones but the charger cable was missing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones but the charger cable was missing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty BT module (maybe in few batches)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 2 of this - one from Best Buy and another from different outlet. Both had same issues - if I listen for 10 sec, at least for 1 sec is lost. This with iOS devices (both iPad and iPhone and both are with the latest version of iOS and both are 1 yr older generation). I ended up returning both. I bought another one few months back for my daughter and that one works perfectly. So some batch possibly have faulty BT module or so.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We are so thrilled to hear that your daughter is enjoying our Noise Cancelling Headphones and that they’re working perfectly for her. We truly appreciate your feedback. If you ever experience the issue again, we’ve put together some troubleshooting steps that may help in the future. Kindly click the link below to check them out. https://bit.ly/4pQDatr

      Cedrick - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Good bit overpriced

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but overpriced. But what is not overpriced now days. Oh ya our pay checks aren’t.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your thoughts, we hear you! We're glad to know you're enjoying the product overall. We're thrilled to hear you're enjoying the product overall. Every Bose product is crafted with care, modern technology, and thoughtful design to deliver the best possible experience. From premium materials to features like world-class noise cancellation and seamless connectivity, we aim to create something truly special for our customers.

      Your feedback is incredibly valuable, and we're grateful you took the time to share it with us!

      Klariss - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On occasion calls cut in and out. Comfort and quality of the bose brand does not meet expectations

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beats over Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week of use, I believed that these were comparable to the Sony XM 4, which I was comparing to the XM 5. If you have a price restriction the Beats are less expensive and offer about 80% of Bose's pleasure for a significantly lower price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Cannot use for run

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty loose on my head, it is comfortable but cannot be used for winter run

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap plastic junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. I’ve owned Bose headphones before. These felt cheap and plastic-y. The sound quality was not that premium, I get better sound quality and ANC from my AirPod pros. I think for over the each headphones, you can find better ones for the price range.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We understand how important premium build quality and sound performance are. To help you further here is a helpful article for the sound quality:

      https://bose.life/4cMwZSM

      We appreciate you taking the time to let us know, and we hope we can earn back your confidence with future releases.

      Gem - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose Headphone’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the headphones but the sound quality wasn’t that great. Also, people couldn’t hear me when trying to talk on the phone while using the headphone's. I tried using the cord that came with it and it still didn’t work.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the design of the QuietComfort Headphones! Don't forget you can adjust the basses, mids and trebles via the Equalizer in the Bose app. If people can't hear you on calls, try moving to a quieter environment or contact our support team for further assistance here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with these, the buttons were not intuitive at all and often times didn’t work at all. Plugging it into the device was the only way to get it to function properly. The Bluetooth was very buggy.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 4 out of 5 stars

    My headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price. I have no complaints, they do everthing i need them to do.

    I would recommend this to a friend