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Customer Ratings & Reviews

$359.00

Customer reviews

Rating 4.8 out of 5 stars with 3636 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the exceptional sound quality, comfortable design, and long-lasting battery life. They also appreciate the lightweight nature, portability, attractive color, good fit, and easy connectivity. However, a few customers noted that the volume could be better and the bass is only average.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 3,636 reviews
  • Rated 3 out of 5 stars

    Static noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used these on one round trip flight so far and once at home. They seem to have some sort of static noise in the left ear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I'm sorry to hear you're experiencing issues with static. That certainly shouldn't be happening. Have you tried unpairing the headphones and established a new connection? I'd also suggest testing with a variety of other devices to see if the problem follows the headphones. You may also wish to check a wired connection to see if the problem happens when not using Bluetooth.

      If you need any assistance, reach out today via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 4 out of 5 stars

    BOSE Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been 5 stars, except my daughter had some issues wearing them with earrings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just saying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t let you know who’s calling or texting you unlike the beats not worth 400 bucks

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thanks for your feedback. The QuietComfort headphones don’t advertise that specific feature, but it may be possible depending on your phone’s settings and customization. Some functionality can vary based on the device you're using, so it’s worth checking your phone’s audio or Bluetooth settings to see if adjustments can help.

      Jelyn - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Midgrade not worth the 400 bucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont really like the noise canceling results it only works if you have the sound blasting

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Desirae! Thanks for your feedback. We’re sorry to hear that the noise‑cancelling performance of your Bose QuietComfort Headphones hasn’t met your expectations. That’s definitely not the experience we want you to have.

      Our QuietComfort Headphones are designed to deliver high‑fidelity audio and powerful noise cancellation by creating a secure seal that blocks out distractions. You can switch between Quiet and Aware Modes, or even create a Custom Mode to fine‑tune how much outside sound you want to let in. The Bose Music app also helps you get the most out of your headphones by keeping your software up to date and allowing you to customize your EQ settings, adjusting bass, mids, and treble to match your listening preferences.

      If you’ve already tried adjusting your noise‑cancellation settings in the app and the issue continues, our support team is ready to help you further: https://bose.life/contactus

      We hope these tips help you get the most out of your Bose QuietComfort headphones so you can enjoy them to the fullest.

      Sophie - Bose Customer Support bose

  • Rated 3 out of 5 stars

    They are good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice but I feel like they are overpriced. But everything is.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We truly appreciate you taking the time to share your experience! It’s great to hear that you’re enjoying the product overall. Your feedback means a lot to us, and we're always working to improve and deliver the best possible experience.

      Klariss - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Inconsistent quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been 20 days after purchase and the right side of the headphones has already had sound quality issues. Especially in Aware and Quiet mode. Super annoying and cannot fix. I’ve only used these a few times and I cannot even return!!! Opt in for the more expensive ones (even though these are 350).

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose could have done better in my opinion. Quite comfort 45 is way better

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bose.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ....a brand I've come to trust. Better than I thought

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Static?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes has static , periodically but great in all other ways.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SOUND IS NOT LOUD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats have better noise cancelling and sound louder.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi, thank you for sharing your feedback. We understand how important noise cancellation and powerful audio are to your listening experience, and we’d love to help you get the best performance from your Bose QuietComfort Headphones.

      For enhanced noise cancellation and fuller audio performance, our online support guide offers step‑by‑step tips, including resetting your headphones, rebooting your device, and checking for the latest updates. You can access the guide here: https://bose.life/481PKQD

      We’re confident that once the steps are followed, you’ll be able to enjoy the premium sound quality and exceptional noise cancellation that Bose QuietComfort Headphones are known for.

      Rein - Bose Customer Support bose

  • Rated 3 out of 5 stars

    bluetooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good overall , but Bluetooth connection os quite unstable

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks so much for your feedback! We're glad to hear you're enjoying the product overall. Bluetooth disconnections can happen due to several reasons, including being too far from the connected device, interference from other electronics, low battery levels, outdated software, or physical obstructions. Multiple active Bluetooth connections or background apps can also affect stability. Keeping devices close, updated, and free from interference usually helps improve connection reliability.

      No worries, here's a troubleshooting guide that can help you: http://bose.life/3USWVDR

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Big Hassle To Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like all Bose equipment I've tried. As good as it gets for sound though - I like the scooped mids.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for sharing your feedback! We truly appreciate you letting us know that you enjoy the sound quality and the scooped mids. It’s wonderful to hear that Bose equipment delivers the audio experience you’re looking for. We’re sorry to hear that setting it up has been a hassle. If you run into any difficulties, please feel free to reach out to our customer support team through this link: https://bose.life/contactus so we can assist you further. We’re always here to help.

      Sophie - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Wireless headphones for work / Zoom calls, etc.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, maybe not as good as it should be.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, so they’re decent and all, but for the money... I’m honestly pretty disappointed in the Bluetooth 5.1.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They should cost 100-150

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but the ear cup padding is terrible they feel like they are barely there for the amount you pay they should be way more comfortable

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Christina,

      I am glad to hear that you are happy with the sound quality of the QuietComfort Headphones, and sorry you are not enjoying their comfort.

      Please make sure the ear cushions are correctly set on the each earcup, and if you need to replace them, please contact our customer support, so we can look into this with you: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not as good as the original wired version

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC isn’t great and the get pretty warm on your head

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, and thank you for your feedback!
      We’re sorry to hear that the ANC (Active Noise Cancellation) didn’t meet your expectations. The good news is that this feature can be adjusted through the Bose app, allowing you to fine-tune the level of noise cancellation to better suit your environment and preferences.

      Also, for the best ANC performance, it’s important to ensure the headphones are properly seated around your ears. A snug fit helps block out external noise more effectively and enhances overall sound quality.
      Here's a troubleshooting guide that can help adjust the noise cancellation of your headphones: https://support.bose.com/s/article/qc-headphonearn-noise-cancellation-is-not-working---ka08c000001bucnaaa?language=en_US


      As for the headphones feeling warm, we understand that can be uncomfortable, especially in warmer climates or during extended use. This can happen with over-ear headphones due to the enclosed design, and while it's not entirely avoidable, taking short breaks can help.

      Jelyn - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not 100% satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought will be a little bit louder, but it’s OK just thought cause it was boast. It’ll be different than the rest.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rolanda, thank you for sharing your feedback with us. We’re sorry to hear that the volume isn’t quite what you expected. We understand how important powerful sound is, and while the QuietComfort headphones are designed to deliver rich, balanced audio with strong noise cancellation, everyone’s expectations for loudness can vary.

      To help improve the audio performance, please check out this quick guide that may resolve the low‑audio issue you’re experiencing: https://bose.life/3YEleak

      Daisy - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose in blue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My head is too little for these. They kept falling off every time I looked down. Also when resting around my neck, I felt like they were choking me. Personally, I did not like them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear the QuietComfort Headphones don't fit you so well, Jody! We aim to supply a range of fits that works for most people, however it's true that fit and comfort are unique to each customer. Please contact our or BestBuy's support team for assistance. Regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Horrible Quality Control at Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd set of Bose headphones I've purchased. All 3 have been defective from the factory as they cut out sound for a second every hour or so. Update firmware, clear BT history, turn off multipoint, blah, blah. Only Bose can fix these issues but they don't, they just give you the same futile steps and offer a refurb, which also will most likely be defective. You also can't listen while charging - and battery power is required if using the optional wired connection. Bose used to be a reputable company that made quality products - too bad the QC on these things are garbage. The sound is OK, but no more than 1 star can be given for headphones that cut out audio every 60 minutes. The experience is utter trash.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I took these back unopened so I cant review.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took these back unopened so I can't review these fairly.

    No, I would not recommend this to a friend