Customer Ratings & Reviews
- Model:
- 884367-1500
- SKU:
- 12581933
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
to a friend
Sound is an acquired taste
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were nice headphones with decent sound, but I found the base to be overwhelming making vocals difficult to hear. I spent days messing with the EQ to fix this with no success. I ultimately returned them and got the Bose QC ultras gen 2. I’ve been very happy with Gen 2. I do wish Bose products had more customization options regarding there modes and EQs in general. Pros: great colors, comfort and button scheme. Comes with a nice case and cords. Great ANC Cons: overwhelming bass and distant vocals If you’re shopping around I would look in to the Bose QC earbuds (2024). They have the same great colors, comfort, and price. But in my opinion a clearer sound and more versatility.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback, we truly appreciate it. We’re glad you enjoyed the colors, comfort, button layout, and strong ANC, and we’re sorry about the issues you experienced, but we’re happy to hear that you were able to find a better and satisfying resolution. It’s great to know that the Bose QC Ultra Headphones 2nd Gen have been a better fit for you, offering a more refined and versatile sound. Your note about wanting more customization options is also truly appreciated, we’ll make sure that feedback is noted.
The Bose QuietComfort Earbuds are indeed a great recommendation as well, offering clear, balanced sound along with the same comfort and design features you enjoyed.
Cedrick - Bose Customer Support
Good sound, too heavy not worthy to workout
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Main purpose for buying these was to used it at the gym. Unfortunately they dont work. Sound wise they are excellent, quality of sound is great but they are not full noise cancelation like the earbuds quiet comfort ultra. The headphones are bulky, heavy, slide in my head, fall off and get very sweaty. For working out i would recommend 100% the earbuds ultra quiet comfort not the headphones. Wanted to love these so bad, but I’ll pass.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for taking the time to share your experience with the QuietComfort Headphones Jomary. We're glad to hear you enjoyed the sound quality, but we’re truly sorry they didn’t meet your expectations for gym use. Comfort and stability are important, you’re absolutely right that the QuietComfort Ultra Open Earbuds are often a better fit for active lifestyles, they’re designed to be lightweight, secure, and sweat‑resistant while still delivering Bose’s premium noise cancellation and sound quality. We value your feedback, as it helps us continue refining our products to better suit different listening needs.
Gem - Bose Customer Support
Carrying case broke just after 1 year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are generally pretty good but the zipper broke on the carrying case just after one year. It’s clearly a very cheap zipper and carrying case despite this being a premium product. Both customer service refused to assist me in any way or provide a replacement. Might be worth looking at a company that stands behind their products.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. We’re glad to hear you find the headphones generally good, but we’re truly sorry about the zipper issue on the carrying case. We’ll forward this to our team for future improvements. We’re also glad to inform you that replacement carrying cases are available on our website. Here’s the link for you to check them out: https://bose.life/4kVrS6n
Jelyn - Bose Customer Support
Flimsy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! Fell apart after 2 uses. The sound was amazing though
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, I am sorry to hear that your QuietComfort Headphones fell apart after 2 uses. We would love to hear more about what happened, so please don't hesitate to contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Bose Customer Support
Best Buy - incredibly disappointed. Bose CX - love
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is 50% for best buy and the other 50% for Bose. Headphones are incredibly comfortable and the sound quality is great, HOWEVER, they glitch a lot and they have connectivity issues. At times, I would be listening to music on a phone and then suddenly the music would cut off for seconds only to come back moments later. On the computer, it's even worse, and they disconnect various times. Granted, this could be a problem with just my particular headphone, but upon going to Best Buy after speaking to a CX representative online, they told me they couldn't do anything about it because it was past the return date, despite telling me online that a store manager could potentially help me given my circumstances. Respectfully, I think there should be more consideration for people wanting to return items that are faulty and this expensive. Bose CX have been very helpful so far though, so love them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi SamanthaZ, thank you for sharing your detailed feedback. We’re glad to hear you find the headphones comfortable with great sound quality, but we’re sorry to learn about the glitches and connectivity issues you’ve experienced. When using multipoint, a secondary Bluetooth device may receive a text or email notification and attempt to broadcast audio to your product. This can interrupt the primary Bluetooth connection and affect bandwidth, causing intermittent audio or sporadic disconnections.
To help eliminate these interruptions, we recommend turning off Bluetooth on your secondary device while connected to your Bose product. You can also check out this helpful link for additional troubleshooting steps: https://bose.life/4aYEk2C
Jelyn - Bose Customer Support
Static noise makes them unusable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used these headphones for work (teams meetings) and air travel. I like how small they get in the case and they are comfortable to wear all day. The noise cancellation is pretty good, but there is always some sort of popping and static noise happening that I don’t get with other brand headphones. Teams calls specifically have random bad batches of interference and noise. I have two other coworkers with the same headphones and we all have this problem on different computers. I also have had two different pairs of these headphones after using the Best Buy warranty when the mic stopped working completely one day during work, and both had noise. The noise seems to be a known issue with Bose headphones on Reddit. I tried the Sony 1000mx4s and had no problem with teams calls or noise. I wouldn’t get these again due to performance.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Will, thank you for your feedback. It’s great to hear that you find the QuietComfort Headphones comfortable for all-day wear and that you’re enjoying the noise cancellation, these headphones are designed to deliver legendary noise reduction and high-quality audio, all wrapped in a timeless design with up to 24 hours of battery life to match any lifestyle. That said, we’re sorry you’re experiencing unwanted noise during use. Several factors could be contributing to this, including the Multipoint Connection feature in the Bose app. We recommend disabling this feature to see if it helps. You can follow the guided troubleshooting steps provided in this support link: https://bose.life/4n5v7sw .
Let us know how it goes, we’re here to help every step of the way!
Sophie - Bose Customer Support
Not worth it in my opinion
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly these headphones feel great when putting them on, especially with me who has a lot of ear piercings. My issue is connecting different devices to Bluetooth is flimsy and sometimes the audio will cut off all of a sudden in which you are required to push the button on the side to restart. I will be returning these, disappointed as this is my favorite color and in terms of audio these are better than my Sony Xm4s.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Yuki, thank you for sharing your feedback with us. We’re glad to hear you find the Bose QuietComfort Headphones comfortable, especially with multiple ear piercings, as the plush cushions are designed to softly hug your ears while the secure band keeps them in place on the go. We’re sorry to hear about the Bluetooth connection issues you’ve experienced. In some cases, sudden disconnections can occur if multiple devices are connected and their Bluetooth is turned on at the same time, making it difficult for the headphones to know which device to pair with. Clearing the memory and performing a reset may help resolve this. Please check out our troubleshooting guide through this link: https://bose.life/4b8KmNZ to walk you through the steps. We hope this helps fix the disconnection issue so you can continue enjoying the best audio experience from your QuietComfort Headphones.
Sophie - Bose Customer Support
Bad Delivery. Decent product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m rating the shipping and handling of my package 1 star: First, the package was delivered 2 days after the supposed delivery date (I was alerted of this at 10pm of said date). Second, the original Bose box packaging came open/torn and someone had obviously tried to reseal it. Third, the headphones arrived turned on and at 50%. I’m just hoping the product itself wasn’t tampered with. I rate the actual headphones 3 stars: The noise cancelling is okay. It does reduce some background noise, but even with the quiet setting, I can hear my surroundings well (eg. I can have a conversation with someone without them raising their voice and can even hear other’s conversations and footsteps). The audio quality is fair, nothing impressive. I do like that there is a Bose app for the personalization/preferences though. Overall disappointed with the product, but I’ll give them another try to test their durability. You can definitely find other headphones for a lower price and same or even better quality.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello, it is unusual to hear that you are not happy with the headphones, we always aim for the highest quality products and services. These headphones have industry leading noise cancelling, you can find guidance here to ensure you get perfect noise cancelling https://support.bose.com/s/how-to-page?prodId=01t8c00000OydL4AAJ&type=Troubleshooting&category=noise-cancellation&index=5&language=en_US
It's great to hear you like the Bose app. You can get the best audio out of these following the steps here
https://support.bose.com/s/display-articles?productId=01t8c00000OydL4AAJ&articleId=ka08c000001bugLAAQ&language=en_US
Thanks
Matt - Bose Customer Service
Sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves her new headphones. Comfortable and the noise cancellation helps her to keep the focus on her studies. Perfect for travel
I would recommend this to a friendBrand response from Bose Support
Posted .Hey Adrianna! We're delighted to hear that your daughter loves the comfort and noise cancellation performance of her headphones. Appreciate your feedback!
Not Thrilled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This set of headphones is definitely not the best Bose product I've ever had. They are difficult to connect to my tablet, and frequently drop the connection. The side buttons don't work well requiring harder and repeated taps to get them to respond. Answering calls is not possible because the speaker doesnt allow the other party to hear me. Pretty unhappy with this purchase.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for reaching out. I'm sorry to hear you're experiencing these issues with your headphones. It sounds frustrating to deal with connection problems, unresponsive buttons, and poor call quality. Have you tried resetting the headphones or updating their firmware? Sometimes these steps can improve performance. I recommend checking this link for troubleshooting steps:
https://support.bose.com/s/article/updating-the-software-or-firmware-of-your-product-quietcomfort-earbuds-2024?language=en_US
If the problems persist, it might be worth contacting this link: https://bose.life/contactus
Kelly - Bose Customer Support.
Bose miss the mark with Bose QC..
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these's to compare to my Sony WH-XB900N and the Bose QC were very disappointing for several reasons.. the Bose app is spotting at best of my Z fold4 and Z fold5 phone.. and the over sound is better on my Sonys..plus i had to turn the volume up louder on the Bose QC just to be satisfied with the music i was listening to and thats even with adjusting the EQ.. and the Bose QC over the ear headphones themselves were too small for my ears and would make my hears hurt... Finally i'm not a fan of the Noise canceling technology on any headphones but at least the Sonys allow me to disable that feature and enable the ambient mode so it doesn't feel like i have pressure in my ears... yes i know with the Bose you can enable Aware Mode but its still felt like the Noise canceling was still pressurizing my ears.. So sadly i returned them..
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Mark,
Thank you for sharing your experience with the QuietComfort Headphones.
I am sorry to hear that you were not fully happy with them due to low volume even after adjusting the tones of the headphones with the Equalizer.
If you have any questions about our products, don't hesitate to contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Not loud enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my girlfriend for her birthday and she says the sound is not loud enough for her so she cannot enjoy this product
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Tekran.
Thank you for your post. If the volume level heard from your product is faint or quieter than normal, try the steps on this page: https://bose.life/45DEfyp. If you require further assistance, feel free to get in touch with us at https://bose.life/3BgUIIU. We would love to help.
JaiSan - Customer Support
Loud crackling/static sound in headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for extended air travel. The sound quality is as expected from a Bose product. Unfortunately, on two separate occasions, while in flight, the headphones put out a deafening crackling noise that seemed to sync with the engine power fluctuations of the plane. I literally ripped them off my ears due to the incredibly loud crackling in the headset.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm happy to hear you've been enjoying the Bose sound, Craig! If your QuietComfort Headphones are making a loud noise during flights, this is normal. Excessively noisy environments, e.g. planes taking off, can overwhelm the external mics, causing the headphones to crackle or distort. This can happen in both Quiet and Aware mode. Warm regards, Fiona M. - Bose Customer Support
Someone missed this one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have brought items in the past saving dollars on open box items. This was the first time the item was not just open box but was repaired and used to a point where this item should not have been allowed to be sold. Very bad look on quality control, y’all have to do better.
No, I would not recommend this to a friendI like them, but...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are extremely comfortable and the sound is good *most* of the time. However, they frequently make crackling noise and the audio is unintelligible. I have to reconnect to fix it. It seems to happen at random, sometimes shortly after I connect them and sometimes hours later.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review of the QuietComfort Headphones! I'm happy you've been enjoying the comfort and sound of the headphones. The crackling noises you've described could be due to some form of signal disruption. As well as disconnecting and reconnecting, try rebooting the mobile device that's connected to your headphones. If you require further assistance, please contact your local support team, who'll be happy to help. Warm regards, Fiona M. - Bose Customer Support
Midgrade not worth the 400 bucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont really like the noise canceling results it only works if you have the sound blasting
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Desirae! Thanks for your feedback. We’re sorry to hear that the noise‑cancelling performance of your Bose QuietComfort Headphones hasn’t met your expectations. That’s definitely not the experience we want you to have.
Our QuietComfort Headphones are designed to deliver high‑fidelity audio and powerful noise cancellation by creating a secure seal that blocks out distractions. You can switch between Quiet and Aware Modes, or even create a Custom Mode to fine‑tune how much outside sound you want to let in. The Bose Music app also helps you get the most out of your headphones by keeping your software up to date and allowing you to customize your EQ settings, adjusting bass, mids, and treble to match your listening preferences.
If you’ve already tried adjusting your noise‑cancellation settings in the app and the issue continues, our support team is ready to help you further: https://bose.life/contactus
We hope these tips help you get the most out of your Bose QuietComfort headphones so you can enjoy them to the fullest.
Sophie - Bose Customer Support
SOUND IS NOT LOUD
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beats have better noise cancelling and sound louder.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for sharing your feedback. We understand how important noise cancellation and powerful audio are to your listening experience, and we’d love to help you get the best performance from your Bose QuietComfort Headphones.
For enhanced noise cancellation and fuller audio performance, our online support guide offers step‑by‑step tips, including resetting your headphones, rebooting your device, and checking for the latest updates. You can access the guide here: https://bose.life/481PKQD
We’re confident that once the steps are followed, you’ll be able to enjoy the premium sound quality and exceptional noise cancellation that Bose QuietComfort Headphones are known for.
Rein - Bose Customer Support
Not 100% satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought will be a little bit louder, but it’s OK just thought cause it was boast. It’ll be different than the rest.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Rolanda, thank you for sharing your feedback with us. We’re sorry to hear that the volume isn’t quite what you expected. We understand how important powerful sound is, and while the QuietComfort headphones are designed to deliver rich, balanced audio with strong noise cancellation, everyone’s expectations for loudness can vary.
To help improve the audio performance, please check out this quick guide that may resolve the low‑audio issue you’re experiencing: https://bose.life/3YEleak
Daisy - Bose Customer Support
Not great for cell phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using phone isnt real good. People cant hear me talking sometimes
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Nana, we apologize for the inconvenience you’re experiencing with the microphone on your headphones. To assist you with this issue, here’s a helpful guide for troubleshooting your headphones:
Gem - Bose Customer Support
https://bose.life/4riwEgz
They should cost 100-150
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great but the ear cup padding is terrible they feel like they are barely there for the amount you pay they should be way more comfortable
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Christina,
I am glad to hear that you are happy with the sound quality of the QuietComfort Headphones, and sorry you are not enjoying their comfort.
Please make sure the ear cushions are correctly set on the each earcup, and if you need to replace them, please contact our customer support, so we can look into this with you: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support