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Customer Ratings & Reviews

Your price for this item is $199.00
The comparable value price is $359.00

Customer reviews

Rating 4.8 out of 5 stars with 2858 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the QuietComfort Wireless Noise Cancelling Over-the-Ear Bluetooth Headphones for their exceptional sound quality and comfortable design. Many appreciate the long battery life and lightweight feel, as well as the perfect fit and attractive color options. While connectivity is generally easy, some customers feel the volume doesn't go up high enough.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,858 of 2,858 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery, sound could be louder connects to iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Sound quality ranks higher to me than noise cancel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was almost thinking about finally buying a Bose product when this is set went down to a reasonable value of $250 rather than the $100 over price premium they both think they deserve or simply for being both but then I read the product description and like most other I had said or earbud products the very first thing mentioned as if it's the most important thing is that it can noise cancel that doesn't do much to instill a lot of confidence that I be spending my money well when the first thing you mentioned is that it noise cancels I would say that a product that has absolutely amazing sound almost unbelievably good I like you're not awake it's so good it's a lot more impressive than how good you can cancel sounds I would rather be able to hear a few outside sounds and have inferior sound quality you guys really should get out of that bad habit to unintentionally bad-mouthing your own product by mentioning the least important product attribute before raving about how wonderful it sounds compared to all the other crap that's out there I should probably also add that I would never buy a wireless headset because Wireless products will always have inferior signal quality to a wired product because the fact that radio travels through the air means it's very susceptible to interference and even a tiny teeny tiny bitter interference can destroy your experience if you're one of those extreme audio file type plus I can't stand the idea of having to worry about dying batteries I would much rather have a cord that doesn't bother me at all I don't know why it bothers anyone else

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your comments, Mike. Wired headphones or earbuds can offer superior sound quality; however, the advantage with wireless headphones and earbuds is that they provide greater mobility, and greater convenience with various features such as EQ and noise cancelling modes included.

      On the subject of noise cancelling, we're proud of both this feature and the QuietComfort Headphones' high-fidelity audio. Therefore, our product descriptions will call attention to both of these features, and more.

      I hope this information is useful!

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Another pair o Bose headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dry good product. Ear padding is the same as a previous pair n I'll likel Deteriorate as the previous pair. Bose should ship an ear cover with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both my wife and I have hearing loss and these are the best headphones we have ever bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Quiet Comfort

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! I highly recommend. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother's Day Headphones- prime gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got for my mom as a mother's day gift & she loves!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Bose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones and how you can easily listen from one device to the next!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! My husband got me one for Christmas and i bought him the same ones!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them!!! Totally worth the money! Bose is the way to go!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this . And I recommend to my friends and family and other people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best headphones! So easy to charge!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Save your money only lasted 1.5 years :(

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in July of 2023 they were great now one of the speakers has so much static noise coming out of it. It hurts my ears. I take it out of noise cancelling to aware and it still there. I have taken care of them, never drop them or wet them. These are my first bose headphones and were not worth it for not lasting that long. Just be aware.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Iris, I'm sorry to hear there's a lot of static coming from one side of your QuietComfort Headphones! If this is happening no matter which noise cancelling mode you're in, then I would also try a reset of your headphones. To do this, remove the headphones from the Bluetooth list on your device, and from the Bose app. Then slide the Power/Bluetooth switch to the right and hold, simultaneously pressing and holding the Action button for 30 seconds. After 30 seconds, the status light blinks amber to indicate factory settings are being restored (2 to 3 seconds). When the reset is complete, the status light slowly blinks blue. If this doesn't resolve the issue, please contact our support team for further troubleshooting assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Not That Quiet!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible Noise Cancellation, I can still hear noise from 5-15 feet away while on full noise cancellation and listening to music. So, so disappointed!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Richie.
      Thank you for your post. Happy to help. The combination of both active and passive noise reduction technologies in your headphones is designed to block out most sounds but may not block out everything. You may still hear higher-pitched sounds like sirens and even human voices, although the volume of these sounds should be dramatically reduced. If you have further questions, don't hesitate to contact us at https://bose.life/3BgUIIU.
      Marvin - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they were good but I found the bass lacking.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you weren't happy with the bass output of the QuietComfort Headphones, Adrianna! Don't forget to check the equalizer settings in the Bose app, or to adjust the bass and treble controls on the connected device, if available. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    One of the worst experiences with headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these a little over a month ago and have had constant issues with them. Frequently disconnecting from my phone and reconnecting, and lower the volume by itself and having a beeping noise. Truly disappointed with these headphones was looking forward to them when I bought them but now wish I went with a different pair of headphones. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Steven,

      Thank you for sharing your experience with your QuietComfort Headphones.

      I am sorry to hear that you are not fully happy with them due to connectivity issues. If these problems still occur, please try to reset them following these steps: https://bose.life/3NnB0kt

      If you need further assistance, don't hesitate to contact us: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Headphones Awesome Customer Service Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a terrible customer service experience with Best Buy, which I’ve never had before. There is no way to email them (that they respond to) when there is an issue. I used their chat function to address the issue, and they promised they would follow up but it has been three days and I’ve heard nothing. In the meanwhile my order was cancelled and my money is still sitting out there somewhere between PayPal and Best Buy - $300 cash! With no resolution in sight.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Heather,

      We are happy to hear that you love your QuietComfort Headphones but sorry you had issue with BestBuy support.

      If you have any questions regarding your product, or require assistance, please don't hesitate to contact our support team directly. We are always happy to help: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Customer Support bose

  • Rated 2 out of 5 stars

    Wrong choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor performance…sounds quality is very bad….

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear of your disappointment with the QuietComfort Headphones! Given how you've described their audio performance, we'd like to take a closer look, so please contact our support team. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Garbage Company Products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a loyal Bose Customer since the early 1980s, but the Bose of today is nothing like the past the products are garbage have to return most of them. It is truly now a garbage company with a woke culture. Il never buy Bose again. 

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, we are sorry to hear you feel this way. We always aim for the highest quality customer care. If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF and we would love to help.
      Thanks, Matt - Bose Customer Service bose